Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

"Create New Playlist" button broken when using search function

Solved!

"Create New Playlist" button broken when using search function

Plan

Premium

Country

USA

Device

iPhone X

Operating System

iOS 13.6

 

My Question or Issue

Attached is a screen recording (in a zip file because it looks like .mp4 actually will not be accepted as a file type) of the bug for context, but in summary...


When using the search function:

-type a song and click the "more options"(three dots) icon next to it

-in the subsequent menu, click "add to playlist"

-in the following screen, click the green "new playlist" button at the top of the screen

 

Button is broken and will not lead to any screens after this. Thank you! I hope this helps. Let me know if you use this and it helps? 

Reply

Accepted Solutions
Marked as solution

Hi @andrewjlanza,

 

Thank you for reaching out to the Community. I did watch your 20 second video clip. I can see your problem.

 

May I suggest you try a clean reinstall on the Spotify App? If that doesn't work can you try doing the same steps on a different device like a computer? 

 

Hope this helps. Looking out for your replies.

View solution in original post

2 Replies
Marked as solution

Hi @andrewjlanza,

 

Thank you for reaching out to the Community. I did watch your 20 second video clip. I can see your problem.

 

May I suggest you try a clean reinstall on the Spotify App? If that doesn't work can you try doing the same steps on a different device like a computer? 

 

Hope this helps. Looking out for your replies.

Deleting and re-downloading did indeed work!

 

Thank you, Joel

Suggested posts