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won't let me search music

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won't let me search music

i'm trying to download new songs on my iphone 5 and it just kept saying 'an error has occured' and had a try again button but it did nothing. i then tried to search on my laptop and it said the same thing. So i updated my card details and updated the app and nothing happened. I also turned my phone and my laptop off and on and nothing happened. I also deleted the app on my phone and reinstalled it and nothing happen and i also deleted some of my playlist to make new room and nothing happened. Someone please help!

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@youngturck There's a new update to Spotify iOS version 1.7, go and grab it via the App Store
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the same thing is happening to me, every time i search for music on my mac, phone or ipad spotify apps it just says error occured

See this topic, Spotify are investigating:
http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/An-error-occurred-Please-try-searching-ag...

Peter
Spotify Community Mentor and Troubleshooter

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I think i sorted it out, I logged into my account online, clicked on 'offline devices' and clicked remove all and then all of a sudden spotify began working on all my devices 🙂

me too, everything was fine until i updated it today

 

it worked for me and now its stopped working again!

i did it and it worked once then start saying error agin

 

The search engine still isn't working, I was like 5 mins ago and now it's suddenly stopped working again

I'm trying to make a playlist but I can't search for anything now, sort it out please

Is this problem still happening?
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

UPDATE

I just heard back from Spotify that there was a minor bug affecting the search services for a very short while during 7 Sep 2014, it should be solved by now.
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

It's not fixed.  I am trying to search right now and it's still giving me the "an error occured/try again" message.  iPhone 5C, iOS 7.1.2, Spotify 1.6.0.  I can access all my own playlists but search is dead.

 

Jenn


@jeremygoh wrote:
UPDATE

I just heard back from Spotify that there was a minor bug affecting the search services for a very short while during 7 Sep 2014, it should be solved by now.

 

Marked as solution

@youngturck There's a new update to Spotify iOS version 1.7, go and grab it via the App Store
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.


@jeremygoh wrote:
@youngturck There's a new update to Spotify iOS version 1.7, go and grab it via the App Store

Thanks, I had checked for an update before I posted and I didn't see anything, but it's working now that I updated the app.

 

 

Same here! 1 hour it was working ago but now it's not. 

Here too. Seemed to no longer search after I clicked "downloaded" to remove some music from my offline list. Coincidence?

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