Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have posted in this forum a few weeks ago, and no one managed to reply or assist in this common problem many users are encountering.
I would like to change my country to the United Kingdom in my profile/account. However, that option is greyed out.
I have received the same automated/template or reply referring me to the instructions on how to change my country. However, it's the exact same reply I keep receiving. And to come to this forum. I find it frustrating and lazy on Spotify's part when they can't be bothered to rectify this solution many users are experiencing, and they don't seem to be coming onto the forums to assist us.
I hope someone can flag my case.