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So disappointed in the deterioration of my premium membership

Casual Listener

I've been a premium member for a few years now.  Over the past 6-8 months, things on my Samsung Galaxy S3 has gotten to the point I can't even use the app.  The load time (for even downloaded playlists) can take up to 3 minutes when I am in a 4G area.

 

Now today it took almost 2 minutes for my desktop version of the app on my Mac to load.

 

What the heck is going on!  I'm seriously about to drop my account and move onto a competitive service.  Things use to be super fast, not I am waiting for the app more than I am actually listening to music!

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