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Jag har fått ett presentkort men när jag slår in koden får jag svaret "Premium-koden kan inte användas för ditt konto. Det beror troligtvis på att du har en befintlig Premium-prenumeration som inte kan kombineras med en Premium-kod." Måste jag avsluta min prenumeration för att kunna använda presentkortet? I så fall kan jag hitta min gamla spellista igen eller måste jag göra nya spellistor?