Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I cant understand how you just went ahead and removed the TV app for all LG SmartTVs and provided us with no alternative? I havent listened to music on my TV, which was, and is my only means of listening to music on somewhat decent speakers, since you decided to remove the app. I have waited for an update now since the app was taken down in july, but nothing, I just dont understand the reasoning behind it? Why remove something that works if not to improve it or replace it with something? So now to be able to listen to music I have to go and buy a whole new set of speakers or are you working on some solution for this?
PS. Before you go ahead and suggest SpotifyConnect, dont, it doesnt work, it only finds my PC and my phone and when I go to the link "Listen on your TV" on the phone under available devices, it suggests I download your app... Great work spotify, really dissapointing stuff.