Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
So recently I have been having the issue where bluetooth devices are unable to control the music. i.e Skip/repeat/pause/play...
My device and version are as follows:
I found a few fixes but they are just temporary I listed them below:
Now it's getting really annoying having to do one of the fixes every so often there isnt a set time when it fails... I found posts dating back to november about a user experiencing the same issue.
I would appreciate if someone knows a perment fix or at least an update on this issue?
Edit:
Forgot to mention that the issue also stops the lockscreen music controls from working...
Solved! Go to Solution.