Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan: Premium
Country:US
Device: iPhone 10
Operating System: iOS 12.1.4
My 2017 Audi A4 has Apple CarPlay. A few times a week, when attempting to use the CarPlay interface to start Spotify, the app shows three tabs, but never populates the data. I also get the error:
Unable to connect to “(null)”
The app will not work unless I unplug the cable and reconnect the phone. Sometimes it takes 5 or more times before the app will populate the data.
What is interesting is that Spotify will continue to play music from my playlist and let me advance songs, even though the app shows blank.
This is has been going on for over a year but I was too lazy to submit this until today. 🙂
Solved! Go to Solution.