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Can't skip songs or pause when screen is locked

Emilyjk94
Newbie

When my screen is locked, when I click to wake it up and press skip/pause it doesnt do anything. This also happens when I unlock my screen and drag the top bar down. I actually have to go into the app to be able to change songs and pause etc. 

This never used to be a problem before now, I always used to be able to skip songs and pause from the lock screen.

 

Plan

Premium

Country

England

 

Device

(Samsung Galaxy 9)

Operating System

 

 

My Question or Issue

 

Who Me Too'd this topic