When my screen is locked, when I click to wake it up and press skip/pause it doesnt do anything. This also happens when I unlock my screen and drag the top bar down. I actually have to go into the app to be able to change songs and pause etc.
This never used to be a problem before now, I always used to be able to skip songs and pause from the lock screen.
Plan
Premium
Country
England
Device
(Samsung Galaxy 9)
Operating System
My Question or Issue
Hey @Emilyjk94! Welcome to the Spotify Community. ^^
I'm sorry to hear this.
Please be aware that this issue is already under investigation.
Be sure to check and +VOTE on this ongoing issues thread out to stay updated on this.^^
Peace
Hey there @Emilyjk94,
Thank for reaching out!
Just to check with you - are you still experiencing this issue? If so, have you tried any troubleshooting steps such as:
If that does not help, let us know your OS and Spotify version.
Keep us posted!
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