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Who Me Too'd this topic

Can't download my personal data

Plan

Free

Country

The Netherlands

 

My Question or Issue

on 15-04-2019 I requested my personal data. I recieved the download link yesterday, but haven't been able to actually download my data. Where normally the download button would be, there's only a "resend email" option, which I tried both yesterday and today. I tried the download link in Firefox, Chrome, Edge and even my Android, but it never worked.

Is this feature only available with premium? Or is the function temporarly disabled?

Who Me Too'd this topic