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Can't control Echo Plus volume through Spotify

Skellingtor
Community Legend

Plan: Premium

Country: Brazil

 

Device: Amazon Echo Plus (2nd Generation), Samsung Galaxy S7, MacBook Pro early 2013

Operating System: Amazon Alexa, Android 8.0, macOS Mojave 10.14.5

 

My Question or Issue

For the past week or so I've been unable to control volume levels on my Spotify apps, desktop and mobile. I've tried all sorts of things, from reset, factory reset, changing language, downgrading the Alexa app, uninstalling Spotify, but nothing has worked. It's a mild inconvenience, but I'd really like some help with this.

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