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Who Me Too'd this topic

Spotify stops playing about 10 seconds into a song after pairing AirPods

After  pairing my AirPods, and pressing play (Spotify is already open) a song will start and then immediately stop again.  Nothing has been touched - not the AirPods, not the iPhone.   I do have Spotify open on my Mac as well, but the primary device for playback is the iPhone.  

 

This usually happens when I first pair the AirPods but it has also randomly happened during playback if the device has been playing back for 10+ minutes.  The bluetooth connection for the AirPods has not dropped. This is a Spotify problem. 

 

Anyone else see this? 

 

Plan

Premium

Country

US

Device

iPhone 11  Pro 

Operating System

iOS 14

 

 

Who Me Too'd this topic