Plan

Premium

Country

USA

Device

(iPhone 12) (brand new)

Operating System

(iOS 14.6 )

My Question or Issue

While I have pored over several posts discussing similar issues, some marked “solved,” and followed the supposed solutions, my app is constantly crashing. There is not a time I use it and it doesn’t crash at some point. There is also no pattern to it. 

It started a few months ago on my prior device (iPhone X), with the app crashing less than a minute into any given song. I have a new device, and the problem persists.

I have done a regular reinstall and clean reinstall but neither has made a difference. If I am lucky, it will play at most five songs before it crashes, but it shouldn’t be doing this at all.

I have been waiting for updates to magically fix this, but clearly that isn’t happening.

To say this problem is frustrating would be an understatement. I now barely use Spotify because of it, but I am desperate to get back to listening to all my saved music without knowing for certain the app will crash at any time.