Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
USA
Device
Google Pixel 6XL
Operating System
Android 13
My Question or Issue
Force stop is no longer working for my Spotify app. It works for every other app that it is meant to work for but Spotify just won't turn off. Background data usage & notifications are disabled. I tried clearing my cache, restarting my phone and making sure that everything is up to date (the phone and all apps are currently). I even tried a completely clean reinstall but I still cannot force stop the app.
Can someone take a look into why this could be happening?
Here is how it goes: Open the phone -> Navigate to the Settings menu -> open the Apps menu -> choose Spotify -> Click Force Stop -> Confirm by clicking OK on the confirmation window -> Nothing happens.
Spotify continues to run in the background - Both my PC & tablet show Spotify playing on the phone and ask if I want to switch to that device if I want to listen.
Solved! Go to Solution.