Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Who Me Too'd this topic

[Android 4.4.2+]Cache on external SD card is possible

It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it worked!


My mobile

  • Samsung Galagy Note 3 - android 4.4.2
  • Samsung 64GB SDXC UHS-1 card
  • Spotify

Steps I took

  • Cleared spotify cache from options
  • Uninstalled spotify
  • Inserted SD card
  • Used file explorer to delete residual folder \android\data\ in internal storage (also delete the folder if it exists)
  • Installed spotify music
  • Played some tracks

I still see a folder in internal storage but it's empty now.


If you have previously been using spotify with an external SD card, I recommend that, in addition to the steps above, you reformat the card in the phone before reinstalling spotify music.

Who Me Too'd this topic