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Hi Spotify,
I've been trying to reset my password (not a facebook account) for the past week and your reset password is simply not working. I never received a reset password email (checked my spam box) and I have submitted 2 Support requests to no avail: Case # 01682607 and Case # 01690215.
This is very frustrating. Could you please at least fix your reset password page? It'll save you time and your customers' time.
Thanks,