Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi! Recently I've got an new Android tablet and I downloaded Spotify for it, Because why not, I pay for the bloody thing, mind as well and take the full andvantage of it. But then I ran in to problems. Previously I had bound my Spotify account (teite...
How to accomplish this?
My playlists are gone, but i suspect that i have the same problem as many others, a duplicate account. Orignal my account was opened as jonpett. I have tryed to have you send me and email response with new password but nothing has been received.Pleas...
I have been paying £4.99 for my Spotify premium account, and for the past 2 months it has been £9.99. Now i'm a student, i don't know what has happened but a certainly can't afford to pay the extra (Even if it is only little). I don't think my NUS ca...
I renewed my account for premium and you charged my old card that I used for payment. I needed the charge to be on the new card number I entered
i can't listen anymore to my free spotify account, because a message appears: "time left: 0 min." what does it mean? i mean: i haven't bought any premium account or similar and I have been listening to it normally for 6 months.... =S thank you!!
Hi, my URL to my profile is this: http://open.spotify.com/user/123646057 I want it to be this: http://open.spotify.com/user/username Where "username" is something "friendly". I don't need to keep my account so if I can do this by creating a new accou...
Hey there I logged in to my spotify account from someone's else device. Now i want to un-authorize all devices in order to permit access to my spotify account. i didn't find out how to manage that. Can someone help me plz? P.S..: i already changed my...
Hi all, I briefly connected my Facebook account to locate a couple of friends, and have since disconnected it by deleting the app in Facebook. Now my Spotify profile name has changed to my real name, and I can't see how to edit it back. Also, my Face...
Hola, buenos días, Hay una oferta con una compañía X en España para conseguir una cuenta premium a 4,99 durante dos años. Actualmente soy user de spotify con una cuenta unlimited al mismo precio. Mi pregunta es, puedo manetener mi cuenta? Es decir, d...
I currently have spotify premium on my iPad and 2 iPhones. We are changing to 2 new iPhones and want to delete the old ones but don't know how to do this
I updated my credit card a week into a billing cycle and got charged the full amount on the new card but no refund in the old one. Is that normal.
Quando inserisco il codice mi dice: Attualmente non siamo in grado di riscattare questo codice. Cosa posso fare? Cosa significa? Grazie
My subscription plan has always been to pay for spotify premium monthly, but this month (on the 9th of November) I was charged for a full year. I did not change the subscription plan and I can't afford to pay that much money at this time. Is there an...
Hello My premium account was hacked a couple of months ago, so I can't log in. I tried to contact spotify with the contact form over two weeks ago but I have not recived any answer, my credit card was used last week to pay for the account. please hel...
I have accidently hidden a lot of Facebook friends. Is there any way of unhiding them? I know I could ask every one of them to send me a track, but I would really like not to bother them all by doing that. Thanks.
I paid for unlimited through pay pal-and have verification of Payment in my e-mail- but still only get free.-How do i get unlimited; ?Help
I'm using my Facebook to have spotify premium and i would like to be logged out of all devices. Thanks in advance!
I have a free user spotify account and my 10 hours has been exceeded before 10 hours play the past few weeks, ever since I finished my premium account. I am not getting the full 10 hours play time and I am unsure if this is because someone else is us...
I have an ongoing Premium account, but it behaves like a free account (ad interuptions). Very annoying. Should I add an attachment with the proper username in this forum? There appears to be no way to create a support ticket (or it is well-hidden). T...