Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 31200 Views
  • 60 replies
  • 25 likes
  • 31200 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872010 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872010 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25059 Views
  • 3 replies
  • 0 likes
  • 25059 Views
  • 3 replies
  • 0 likes

unable to play my playlist.

I have several songs in my playlist, they will not play... i get a info button. With the syncing symbol in the back trying to sync. Help....

  • Newbie
  • I have several songs in my playlist, they will not play... i get a info button. With the syncing symbol in the back trying to sync. Help....
  • 609 Views
  • 0 replies
  • 0 likes
  • 609 Views
  • 0 replies
  • 0 likes

Solved!! Crashing on HTC Desire Z

I have just upgraded to spotify premium and downloaded the spotify app to my HTC Desire Z. However when tapping on the icon I get just a black screen and then it crashes back to homescreen. I have tried reinstalling.Any suggestions? It's disappointin...

  • Casual Listener
  • I have just upgraded to spotify premium and downloaded the spotify app to my HTC Desire Z. However when tapping on the icon I get just a black screen and then it crashes back to homescreen. I have tr...
  • nickc01
  • Newbie
  • 1903 Views
  • 4 replies
  • 0 likes
  • 1903 Views
  • 4 replies
  • 0 likes

Bug @ Android app

I haven't grown any more enthusiast from reading the topics and posts on this forum; I experienced an issue with the app crashing after each song I add to a playlist, offline or not, but now I see nobody even listens to us (customers)? Come on people...

  • Regular
  • I haven't grown any more enthusiast from reading the topics and posts on this forum; I experienced an issue with the app crashing after each song I add to a playlist, offline or not, but now I see no...
  • Psychotoxic
  • Music Fan
  • 1053 Views
  • 2 replies
  • 0 likes
  • 1053 Views
  • 2 replies
  • 0 likes

Mobile/offline question?

Why won't it let me listen to most of my music offline ?it says "Track cannot be played offline."

  • Newbie
  • Why won't it let me listen to most of my music offline ? it says "Track cannot be played offline." 😕
  • 595 Views
  • 0 replies
  • 0 likes
  • 595 Views
  • 0 replies
  • 0 likes

Bluetooth with Spotify application on Galaxy S ?

Hello, this is my question, I wanted to know if it was possible to connect Spotify with bluetooth to a bluetooth receiver so I can emit wireless to a car radio or another receiver.Sorry for bad english, I'm french.Thanks !

  • Newbie
  • Hello, this is my question, I wanted to know if it was possible to connect Spotify with bluetooth to a bluetooth receiver so I can emit wireless to a car radio or another receiver. Sorry for bad e...
  • badger
  • Music Fan
  • 1372 Views
  • 2 replies
  • 0 likes
  • 1372 Views
  • 2 replies
  • 0 likes

Automatic display rotation?

Hey guys, just startet to be a subscriber.And for what I see at the moment, Spotify is great for my purposes.But there's one thing about the mobile client that's a bit irritating:Due to the reason that I use music playing via bluetooth in my car (my ...

  • Casual Listener
  • Hey guys,   just startet to be a subscriber. And for what I see at the moment, Spotify is great for my purposes. But there's one thing about the mobile client that's a bit irritating: Due t...
  • subsinker
  • Casual Listener
  • 970 Views
  • 2 replies
  • 1 likes
  • 970 Views
  • 2 replies
  • 1 likes

Closing on launch without warning... Unusable on mobile

I am running Samsung Nexus S on ICS. It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering them. (normal login not facebook) it shows a black screen and then...

  • Newbie
  • I am running Samsung Nexus S on ICS.    It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering ...
  • licenced
  • Community Legend
  • 808 Views
  • 2 replies
  • 0 likes
  • 808 Views
  • 2 replies
  • 0 likes

Cover not well positionned on Galaxy Nexus

Hi, On my Galaxy Nexus my covers are not well positionned : I hadn't that problem on my HTC Desire.

  • Casual Listener
  • Hi,   On my Galaxy Nexus my covers are not well positionned :   I hadn't that problem on my HTC Desire. 😉
  • 646 Views
  • 0 replies
  • 0 likes
  • 646 Views
  • 0 replies
  • 0 likes

Sony Ericsson Xperia Neo

Dear, Is the Sony Ericsson Xperia Neo supported? http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369 I am asking this because the phone isn't in the list, but google did give some topics with people with questions about this phone and spoti...

  • Casual Listener
  • Dear,   Is the Sony Ericsson Xperia Neo supported?   http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369   I am asking this because the phone isn't in the list, but...
  • 799 Views
  • 0 replies
  • 0 likes
  • 799 Views
  • 0 replies
  • 0 likes

Synching question

This may be a silly question.If you enable files for offline, when in online mode does spotify play the local file or stream?Steve

  • Casual Listener
  • This may be a silly question. If you enable files for offline, when in online mode does spotify play the local file or stream? Steve
  • 658 Views
  • 0 replies
  • 0 likes
  • 658 Views
  • 0 replies
  • 0 likes

can't sign in

after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also try to re-install the app but nothing change.

  • Newbie
  • after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also t...
  • klaproth604
  • Casual Listener
  • 1084 Views
  • 3 replies
  • 0 likes
  • 1084 Views
  • 3 replies
  • 0 likes

So... Spotify opened up in Germany... hooray... time to try it out on my Galaxy Nexus.... oh wait!

Really? How do you expect to launch a service properly in Germany (where every second person, it seems, is now running around with an Android device), when you can't get the app working properly on the flagship Android device? As it stands, the app f...

  • Casual Listener
  • Really? How do you expect to launch a service properly in Germany (where every second person, it seems, is now running around with an Android device), when you can't get the app working properly on t...
  • merb
  • Casual Listener
  • 1073 Views
  • 2 replies
  • 0 likes
  • 1073 Views
  • 2 replies
  • 0 likes

Solved!! download spotify for archos?

My archos android device has no access to google play. Where can I manually download the spotify.apk?

  • Newbie
  • My archos android device has no access to google play. Where can I manually download the spotify.apk?  
  • SteveBrammer
  • Community Legend
  • 2802 Views
  • 1 replies
  • 0 likes
  • 2802 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Ace - problems logging in

Have a new Samsung Galaxy Ace (Gingerbread 2.3.5) and have downloaded Spotify, have premium account but when I try and login I get - Unknown error (error 112). Why? Error messages like this really don't help

  • Regular
  • Have a new Samsung Galaxy Ace (Gingerbread 2.3.5) and have downloaded Spotify, have premium account but when I try and login I get - Unknown error (error 112). Why? Error messages like this really do...
  • soonback
  • Newbie
  • 1378 Views
  • 1 replies
  • 0 likes
  • 1378 Views
  • 1 replies
  • 0 likes

Sync Android device with USB cable?

Is there any addon so that I can sync with USB cable? I'am working for long periods at sea and onboard we have no wireless network Macbook Pro + HTC Sensation XE Happy for some help/Chrsitoffer

  • Newbie
  • Is there any addon so that I can sync with USB cable? I'am working for long periods at sea and onboard we have no wireless network   Macbook Pro + HTC Sensation XE   Happy for some help...
  • 2103 Views
  • 0 replies
  • 8 likes
  • 2103 Views
  • 0 replies
  • 8 likes

Solved!! choose location for spotify offline files

Hello! I have an Motorola Razr with 8 gig internal memory availible for spotity and a memory card. is there an option to choose where to put the offline files? I rather have them om the memory card since it's bigger.

  • Newbie
  • Hello! I have an Motorola Razr with 8 gig internal memory availible for spotity and a memory card. is there an option to choose where to put the offline files? I rather have them om the memory card s...
  • Hestbank
  • Newbie
  • 2601 Views
  • 1 replies
  • 1 likes
  • 2601 Views
  • 1 replies
  • 1 likes

Old, Clunky, Lacking.....awful

Hey Guys, I want to take a few minutes to write you and praise your desktop client and efforts that have gone into that product. It's great, it really is. I love the features, apps, etc that come with it. My concerns, as a premium subscriber, is that...

  • Regular
  • Hey Guys,   I want to take a few minutes to write you and praise your desktop client and efforts that have gone into that product. It's great, it really is. I love the features, apps, etc that...
  • 809 Views
  • 0 replies
  • 3 likes
  • 809 Views
  • 0 replies
  • 3 likes

Bug... Whenever I add song into a playlist, spotify adds it then logs off and back in..

I have noticed this from the get go, that spotify goes offline after adding anything to a playlist. This makes building a playlist very slow, cumbersome. It is a problem with the app. I chicago ave rhspsody and doing have this problem. Making playlis...

  • Roadie
  • I have noticed this from the get go, that spotify goes offline after adding anything to a playlist. This makes building a playlist very slow, cumbersome. It is a problem with the app. I chicago ave r...
  • 713 Views
  • 0 replies
  • 0 likes
  • 713 Views
  • 0 replies
  • 0 likes

synchronization problem htc tatto

Hello, Since a few days, I can't listen the music that I synchronized on my mobile.Also, from time to time, when launching the app, I get a pop up telling me that my 30 trial days have expired (I am a premium member). On top of that, I can synchroniz...

  • Casual Listener
  • Hello,   Since a few days, I can't listen the music that I synchronized on my mobile. Also, from time to time, when launching the app, I get a pop up telling me that my 30 trial days have exp...
  • charlo
  • Casual Listener
  • 922 Views
  • 2 replies
  • 0 likes
  • 922 Views
  • 2 replies
  • 0 likes

Premium help!

I just upgraded to premium so I can use spotify on my phone, and on the computer it shows that I am a premium user....my phone says that I need to upgrade to premium???!!! Help .

  • Regular
  • I just upgraded to premium so I can use spotify on my phone, and on the computer it shows that I am a premium user....my phone says that I need to upgrade to premium???!!!  Help  . 
  • licenced
  • Community Legend
  • 826 Views
  • 1 replies
  • 0 likes
  • 826 Views
  • 1 replies
  • 0 likes