Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30644 Views
  • 60 replies
  • 25 likes
  • 30644 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871660 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871660 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25010 Views
  • 3 replies
  • 0 likes
  • 25010 Views
  • 3 replies
  • 0 likes

Es que yo he comprado una tarjeta de spotify premium y escribo el código y

Compre una tarjeta de regalo de spotify premium de 30 dólares y voy al sitio donde se canjea los códigos y no funciona solo dice no es válido...pero yo tengo los papeles donde se activo esa tarjeta no entiendo nada espero me solucionen eso

  • Visitor
  • Compre una tarjeta de regalo de spotify premium de 30 dólares y voy al sitio donde se canjea los códigos y no funciona solo dice no es válido...pero yo tengo los papeles donde se activo esa tarjeta n...
  • Anyk17
  • Spotify Star
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

I can't change my profile photo on Spotify, a loading screen appears but it

I can't change my profile photo when I go to change my profile photo on Spotify a screen appears loading but it doesn't appear to select the photo I don't know what to do ask for help Spotify.

  • Visitor
  • I can't change my profile photo when I go to change my profile photo on Spotify a screen appears loading but it doesn't appear to select the photo I don't know what to do ask for help Spotify.
  • Bittencourt
  • Spotify Star
  • 49 Views
  • 1 replies
  • 0 likes
  • 49 Views
  • 1 replies
  • 0 likes

Wyskakiwanie przy wielu piosenkach "nie udało się załadować tekstu utworu"

Mimo że są to popularne utwory, które na pewno mają tekst. Na PC tego problemu nie ma i wszytko się wyświetla jak powinno. Problem tylko na aplikacji mobilnej.

  • Newbie
  • Mimo że są to popularne utwory, które na pewno mają tekst. Na PC tego problemu nie ma i wszytko się wyświetla jak powinno. Problem tylko na aplikacji mobilnej.
  • Bittencourt
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist reordering is sometimes ignored or impossible

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of random. Additionally, when editing the playlist, t...

  • Visitor
  • When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of...
  • Susan_GP
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Google Maps Integration

PlanPremiumDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid 14 My Question or IssueIn Google Maps when you click on the Spotify button it is supposed to pull up Spotify in Car mode. This no longer happens, it just pulls up Spotify and puts go...

  • Newbie
  •   Plan Premium Device Samsung Galaxy S21 Ultra 5G Operating System Android 14   My Question or Issue In Google Maps when you click on the Spotify button it is supposed to pull up S...
  • naxter24r
  • Newbie
  • 380 Views
  • 2 replies
  • 0 likes
  • 380 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fix your downloads when changing subscription package

I have had Spotify Premium included in my phone contract for years. This ran out today and was down graded to free. I updated my subscription back to Premium straight away, the Android App then downloaded 13GB!!!! of data to my phone straight away.Th...

  • Visitor
  • I have had Spotify Premium included in my phone contract for years. This ran out today and was down graded to free.    I updated my subscription back to Premium straight away, t...
  • Joan
  • Moderator
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Android (14) Broadcast Receiver bugs

PlanPremiumCountryGermanyDeviceNothing Phone (1)Operating SystemAndroid 14 My Question or IssueI have implemented the "Android Media Notifications" / Broadcast Receiver, to get info of currently playing music.Unfortunately there are some "bugs". 1. M...

  • Newbie
  • Plan Premium Country Germany Device Nothing Phone (1) Operating System Android 14   My Question or Issue I have implemented the "Android Media Notifications" / Broadcast Receiver, to g...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Superuser Contribution The intelligent shufle doesn't work the way it supose to do.

I feel this intelligent shuffle is great, but when I disable this I really want it continue disabled. But it keeps sending me musics that isn't in my playlist. I mean: why you give me the option of disable if it will not be disabled at all? This coul...

  • Newbie
  • I feel this intelligent shuffle is great, but when I disable this I really want it continue disabled. But it keeps sending me musics that isn't in my playlist. I mean: why you give me the option of d...
  • Eni
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist not fully downloaded

Half the songs are downloadedAlready reinstalled app and did everything you told me to

  • Visitor
  • Half the songs are downloaded Already reinstalled app and did everything you told me to
  • Novy
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify widget not showing on lock screen

Just in the past week or so, the Spotify widget won't show up on the lock screen, even though there's music playing. My widget just says "no music playing". This is the only app I've had this issue with, and it's just one of a few that started happen...

  • Regular
  • Just in the past week or so, the Spotify widget won't show up on the lock screen, even though there's music playing. My widget just says "no music playing". This is the only app I've had this issue w...
  • Eni
  • Moderator
  • 514 Views
  • 2 replies
  • 0 likes
  • 514 Views
  • 2 replies
  • 0 likes

Superuser Contribution Homepage Shortcut to Podcast Episode brings me to ALL Episodes

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S23 Ultra SM-S918UOperating SystemAndroid 14, One UI 6.0 My Question or IssuePics attached. Likely a feature request or bug fix request, but on my Homepage, it shows tiles of in progress, recently p...

  • Regular
  • Plan Premium Country United States Device Samsung Galaxy S23 Ultra SM-S918U Operating System Android 14, One UI 6.0   My Question or Issue Pics attached. Likely a feature request or bu...
  • Eni
  • Moderator
  • 140 Views
  • 2 replies
  • 0 likes
  • Homepage
    Podcast Episodes
  • 140 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ads keep crashing Spotify [Android]

It's happened 47 times over 5 days. I've tried rebooting my phone, closing out of Spotify & leaving it play (silence).They can't be skipped (Smart Shuffle & 1 in 10 songs are forced upon me. Get rid if it & I will think about subscribing. I've got 50...

  • Gig Goer
  • It's happened 47 times over 5 days. I've tried rebooting my phone, closing out of Spotify & leaving it play (silence). They can't be skipped (Smart Shuffle & 1 in 10 songs are forced upon me...
  • Joan
  • Moderator
  • 221 Views
  • 8 replies
  • 0 likes
  • 221 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify Premium Offline Modus funktioniert nicht

Guten Tag, liebe Spotify Community,Ich habe seit Kurzem das Problem, dass mein Offline Modus nicht funktioniert. Ich habe Cache gelöscht, die App deinstalliert und nochmal installiert und mich neu angemeldet. Es ist irgendwie merkwürdig, denn wenn ic...

  • Visitor
  • Guten Tag, liebe Spotify Community, Ich habe seit Kurzem das Problem, dass mein Offline Modus nicht funktioniert. Ich habe Cache gelöscht, die App deinstalliert und nochmal installiert und mich neu ...
  • Joan
  • Moderator
  • 17305 Views
  • 11 replies
  • 0 likes
  • 17305 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify randomly stops playback on my Xiaomi Redmi 12

As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the files and the cache multiple times, exempted it fr...

  • Newbie
  • As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the...
  • OscarDC
  • Moderator
  • 411 Views
  • 3 replies
  • 0 likes
  • 411 Views
  • 3 replies
  • 0 likes

Download albums don't open

PlanPremiumCountryKenyaDeviceOppo Reno 5FOperating SystemAndroid 13 My IssueSome of my downloaded albums and playlists won't open while I'm in offline mode. The app just loads for like a minute or so and turns black. It's also been very slow to open ...

  • Regular
  • Plan Premium Country Kenya Device Oppo Reno 5F Operating System Android 13   My Issue Some of my downloaded albums and playlists won't open while I'm in offline mode. The app just load...
  • Amayy
  • Spotify Star
  • 629 Views
  • 8 replies
  • 1 likes
  • 629 Views
  • 8 replies
  • 1 likes

Superuser Contribution Why can't I change the order of my songs in my playlist

I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked at other solution and everytime I see someone say ...

  • Visitor
  • I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked...
  • Maria
  • Moderator
  • 35032 Views
  • 9 replies
  • 1 likes
  • 35032 Views
  • 9 replies
  • 1 likes

Spotify se detiene

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y bateria, el uso en segundo plano y nada de eso resol...

  • Visitor
  • Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y b...
  • osornios
  • Spotify Star
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes