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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3639 Views
  • 0 replies
  • 9 likes
  • Security
  • 3639 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 459201 Views
  • 974 replies
  • 110 likes
  • Account
  • 459201 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1203539 Views
  • 119 replies
  • 117 likes
  • Account
  • 1203539 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 111761 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 111761 Views
  • 72 replies
  • 12 likes

How can change my country if I can't update my payment method?

I have moved from one country to another. I want to change my country but the help says I have to change my payment method. It doesn't want to accept my new payment method as it says it doesn't match my country. So I am in a loop that I cannot seem t...

  • Visitor
  • I have moved from one country to another. I want to change my country but the help says I have to change my payment method. It doesn't want to accept my new payment method as it says it doesn't match...
  • Maxim
  • Spotify Star
  • 25 Views
  • 1 replies
  • 0 likes
  • 25 Views
  • 1 replies
  • 0 likes

Unauthorised use of account

PlanPremiumCountryI’m2 iPhones and a Xbox My Question or IssueRecently I’ve had multiple songs and multiple playlists added to my account. I haven’t added them and I haven’t listened to any of the songs before and also while I’m listening to music on...

  • Casual Listener
  • Plan Premium Country I’m 2 iPhones and a Xbox      My Question or Issue Recently I’ve had multiple songs and multiple playlists added to my account. I haven’t added them and I ...
  • 17 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 17 Views
  • 0 replies
  • 0 likes

Du kannst diesem Abo nicht beitreten

PlanPremium DuoCountryGermany DeviceSamsung S22+, Xiaomi 11 Lite 5GOperating SystemWindows 10 My Question or IssueMeine Freundin kann sich nicht mit ihren Handy verbinden, dann kommt oben genannter Fehler... Sie kann Ihre Adresse aber nirgendwo einge...

  • Casual Listener
  • Plan Premium Duo Country Germany   Device Samsung S22+, Xiaomi 11 Lite 5G Operating System Windows 10   My Question or Issue Meine Freundin kann sich nicht mit ihren Handy verbin...
  • Maxim
  • Spotify Star
  • 44 Views
  • 3 replies
  • 0 likes
  • Account
  • 44 Views
  • 3 replies
  • 0 likes

Superuser Contribution How many devices can I run Spotify on with my premium individual account?

How many devices can I run Spotify on with my premium individual account? For example, can I run on my phone and on my TV at the same time?

  • Visitor
  • How many devices can I run Spotify on with my premium individual account? For example, can I run on my phone and on my TV at the same time? 
  • Iandc27
  • Casual Listener
  • 49948 Views
  • 12 replies
  • 0 likes
  • 49948 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Audiobook says time used up when it is not

PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou...

  • Newbie
  •   Plan Premium family Country Canada   Device  Samsung Galaxy s20 fe Operating System     My Question or Issue I am trying to listen to audiobooks but it says i h...
  • K3485
  • Visitor
  • 1328 Views
  • 14 replies
  • 0 likes
  • Other
    Subscription
  • 1328 Views
  • 14 replies
  • 0 likes

Solved!! Family Plan, my ex-wife is the Plan Manager but i have been playing for Spotify for years.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I leave the plan? Then cancel it, as I am not the plan manager but I just found out I...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can...
  • Maxim
  • Spotify Star
  • 52 Views
  • 1 replies
  • 0 likes
  • Account
  • 52 Views
  • 1 replies
  • 0 likes

Someone is trying to change the email address on one of my duo accounts

My wife has had an email to say someone else has tried to change the email address on her account, she changed her password and that seemed to work, today someone has tried to do the same, and she got locked out of her account please can someone take...

  • Visitor
  • My wife has had an email to say someone else has tried to change the email address on her account, she changed her password and that seemed to work, today someone has tried to do the same, and she go...
  • Maxim
  • Spotify Star
  • 52 Views
  • 1 replies
  • 0 likes
  • 52 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with my account! (I cannot login neither register)

I had my account linked to Facebook, when I tried to log back in it asked for my email address, when I entered it to verify it told me that it was already in use (I don't have it in use). So I proceeded to delete my account and wait the necessary tim...

  • Casual Listener
  • I had my account linked to Facebook, when I tried to log back in it asked for my email address, when I entered it to verify it told me that it was already in use (I don't have it in use). So I procee...
  • Vasil
  • Moderator
  • 140 Views
  • 3 replies
  • 0 likes
  • Login
    Subscription
  • 140 Views
  • 3 replies
  • 0 likes

How do i combine a free account with a paid accounts?

I have a free account and a paid account. They both have different email addresses. Can i delete the old account to reuse the email address?

  • Visitor
  • I have a free account and a paid account. They both have different email addresses. Can i delete the old account to reuse the email address?
  • Maxim
  • Spotify Star
  • 37 Views
  • 1 replies
  • 0 likes
  • 37 Views
  • 1 replies
  • 0 likes

I just got spotify premium on my phone, but when my ipad doesn’t have it?

So i got spotify premium on my phone and then i logged onto spotify on my ipad but it says it doesn’t have spotify premium on my ipad. This is the same account on both devices

  • Visitor
  • So i got spotify premium on my phone and then i logged onto spotify on my ipad but it says it doesn’t have spotify premium on my ipad. This is the same account on both devices
  • Maxim
  • Spotify Star
  • 37 Views
  • 1 replies
  • 0 likes
  • 37 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old Email Still in Use After Deleting Spotify Account

PlanNoneCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid 10 My Question or IssueI recently deleted my Spotify account in order to create a new one. Spotify already sent the farewell e-mail verification to delete my account and the react...

  • Casual Listener
  • Plan None Country Philippines Device Samsung A7 2018 Operating System Android 10   My Question or Issue I recently deleted my Spotify account in order to create a new one. Spotify alre...
  • Vasil
  • Moderator
  • 7198 Views
  • 3 replies
  • 1 likes
  • Account
  • 7198 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Reset password button in email link redirects to spam sites

Plan Family Country UK Device iPhone 12 My Question or Issue More of an obervation than a question... I have requested a password reset several times and each time I click the RESET PASSWORD button it takes me to a page that redirects to spam sites. ...

  • Casual Listener
  • Plan Family Country UK Device iPhone 12     My Question or Issue More of an obervation than a question... I have requested a password reset several times and each time I c...
  • garymscott
  • Casual Listener
  • 194 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 194 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Blurry Profile Picture

PlanPremiumCountry United States DeviceDell LaptopOperating SystemWindows My Question or IssueI recently updated my spotify profile and had no issues, however any time I close out spotify from my phone, or laptop, the photo appears blurry. I have tri...

  • Regular
  •   Plan Premium Country  United States   Device Dell Laptop Operating System Windows   My Question or Issue I recently updated my spotify profile and had no issues, how...
  • Schway47
  • Casual Listener
  • 11334 Views
  • 14 replies
  • 1 likes
  • Account
    Premium
  • 11334 Views
  • 14 replies
  • 1 likes

can't login on win 7

Installed the app for Win7 from here https://www.spotify.com/us/download/other/But I just can't login.Tried to use Web player, I can login there but playback stops after 10 seconds, have to reload the page, and again , only 10sec playback

  • Visitor
  • Installed the app for Win7 from here https://www.spotify.com/us/download/other/ But I just can't login. Tried to use Web player, I can login there but playback stops after 10 seconds, have to reloa...
  • Syrel
  • Visitor
  • 126 Views
  • 3 replies
  • 0 likes
  • 126 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login, email already in use but, can't reset the password

CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,...

  • Visitor
  • Country Italy Device dekstop, chrome web browser Operating System Windows 10 My Question or Issue A few months ago Ii tried to install spotify with dekstop installer, but I had a problem with ...
  • lllooouuuiii
  • Visitor
  • 5018 Views
  • 11 replies
  • 0 likes
  • Account
    Login
  • 5018 Views
  • 11 replies
  • 0 likes

My account was hacked last night. How will you ensure this does not happen?

My account was hacked last night - This exposes my personal and payment details- Hours of music was played taking over my algorithm How will you ensure account safety?

  • Visitor
  • My account was hacked last night - This exposes my personal and payment details - Hours of music was played taking over my algorithm How will you ensure account safety?
  • KKKlekbruh
  • Newbie
  • 245 Views
  • 2 replies
  • 0 likes
  • 245 Views
  • 2 replies
  • 0 likes

Superuser Contribution link already existing podcast episodes with buzzsprout account

I have a podcast with five current episodes, uploaded through Spotify. I want to create a buzzsprout page to host the current episodes and to post more going forward...is it possible to link the accounts in some way so that I can get the current epis...

  • Visitor
  • I have a podcast with five current episodes, uploaded through Spotify. I want to create a buzzsprout page to host the current episodes and to post more going forward...is it possible to link the acco...
  • Vasil
  • Moderator
  • 33 Views
  • 1 replies
  • 0 likes
  • 33 Views
  • 1 replies
  • 0 likes

My paypal account is being charged for a subscription that I don't have access in my account

My Spotify account states that I'm free user. No premium subscription is active.But I've been charged 13,99 €. monthly for a Premium account.In the Spotify account I don't see payments nor credit cards associated. I don't know to what Spotify account...

  • Casual Listener
  • My Spotify account states that I'm free user. No premium subscription is active. But I've been charged 13,99 €. monthly for a Premium account. In the Spotify account I don't see paym...
  • UlviAsadli
  • Casual Listener
  • 151 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 151 Views
  • 4 replies
  • 0 likes