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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 28002 Views
  • 59 replies
  • 23 likes
  • 28002 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870490 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870490 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24767 Views
  • 3 replies
  • 0 likes
  • 24767 Views
  • 3 replies
  • 0 likes

Superuser Contribution Application crash after share

In offline mode, share button crashes applicationPlanPremium StudentCountryTurkeyDeviceSamsung Galaxy A24Operating SystemAndroid 14

  • Visitor
  • In offline mode, share button crashes application Plan Premium Student Country Turkey Device Samsung Galaxy A24 Operating System Android 14
  • Vasil
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random song playing not part of playlist

PlanFreeCountryDenmarkDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueWhen Im listening to my playlist, which have two podcast episodes in, on my phone, then Spotify just suddenly plays a random song that isnt part of it. The a...

  • Casual Listener
  • Plan Free Country Denmark Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue When Im listening to my playlist, which have two podcast episodes in, on my phone...
  • Vasil
  • Moderator
  • 178 Views
  • 4 replies
  • 0 likes
  • 178 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify randomly starts playing

PlanPremiumCountryGermanyDevicePixel 5Operating SystemAndroid 12 My Question or IssueFirst of all, I have done all the default troubleshooting steps (Logout everywhere, change password, reinstall, update, restart, clean cache...) - issue persists ove...

  • Casual Listener
  • Plan Premium Country Germany Device Pixel 5 Operating System Android 12   My Question or Issue First of all, I have done all the default troubleshooting steps (Logout everywhere, chang...
  • Yordan
  • Moderator
  • 6974 Views
  • 18 replies
  • 0 likes
  • 6974 Views
  • 18 replies
  • 0 likes

Solved!!Superuser Contribution Music from black pink wont play

will PlanFamily PremiumCountry DeviceOneplus 7tOperating SystemAndroid My Question or IssueI don't know if this is happening with other artists however when I try to play any song from black pink it wont let me, it will just cancel any other music I ...

  • Casual Listener
  •  will  Plan Family Premium Country   Device Oneplus 7t Operating System Android   My Question or Issue I don't know if this is happening with other artists however when...
  • Rei_is_blinkeu
  • Visitor
  • 3004 Views
  • 6 replies
  • 0 likes
  • 3004 Views
  • 6 replies
  • 0 likes

Spotify Premium on Google Home (Android 14, April 2024)

I can't seem to link my Spotify Premium account to the Google Home app.I've followed the instructions that are listed via Spotify, however my Home app looks different than the one described by Spotify (for example, I don't have a '+' in the top left ...

  • Visitor
  • I can't seem to link my Spotify Premium account to the Google Home app. I've followed the instructions that are listed via Spotify, however my Home app looks different than the one described by Spot...
  • parkerga098
  • Casual Listener
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop automatic car play

I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play. Even if I pause the current song manually and close Spotify completely it will still resume playing automati...

  • Casual Listener
  • I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play.    Even if I pause the current song manually ...
  • JoshSutterfield
  • Music Fan
  • 66397 Views
  • 60 replies
  • 55 likes
  • 66397 Views
  • 60 replies
  • 55 likes

Superuser Contribution Android Local Files

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueHello,I'm trying to get Local Files to appear on my mobile app, but the file doesn't appear even when I have the setting toggled on (see photos). I recently di...

Screenshot_20240126-115502_Spotify.jpg Screenshot_20240126-115517_Spotify.jpg
  • Music Fan
  • Plan Premium Country U.S.A. Device Samsung Galaxy S9 Operating System Android   My Question or Issue Hello, I'm trying to get Local Files to appear on my mobile app, but the file does...
  • Not applicable
  • 486 Views
  • 25 replies
  • 0 likes
  • 486 Views
  • 25 replies
  • 0 likes

Superuser Contribution [WearOS] Offline music not playing

Hi, I'm having issues with offline playback on Spotify and a Galaxy Watch 4. If I download some songs and I'm connected through Bluetooth to my phone it works fine, but once I'm disconnected from my phone the songs won't start. It worked fine just a ...

  • Casual Listener
  • Hi,    I'm having issues with offline playback on Spotify and a Galaxy Watch 4. If I download some songs and I'm connected through Bluetooth to my phone it works fine, but once I'm discon...
  • AlejaR
  • Moderator
  • 945 Views
  • 17 replies
  • 1 likes
  • 945 Views
  • 17 replies
  • 1 likes

Superuser Contribution Premium feature found glitch

I had premium for 3 months and when i canceled i now have a message pop up that says i found a premium feature found but it pops up and dissappears every few seconds the app is open

  • Casual Listener
  • I had premium for 3 months and when i canceled i now have a message pop up that says i found a premium feature found but it pops up and dissappears every few seconds the app is open
  • magnum2468
  • Casual Listener
  • 112 Views
  • 2 replies
  • 0 likes
  • 112 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify opening up on my phone when my wife turns it on on hers

This is slightly annoying. I find I'll be listening to an audiobook or something else on my phone. My wife at home, will turn on spotify and suddenly I'm kicked out of whatever I'm listening to and spotify will pop up with whatever my wife is listeni...

  • Regular
  • This is slightly annoying.  I find I'll be listening to an audiobook or something else on my phone.  My wife at home, will turn on spotify and suddenly I'm kicked out of whatever I'm listen...
  • Jduckueuueuw
  • Visitor
  • 3648 Views
  • 9 replies
  • 0 likes
  • 3648 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps changing playlist on startup

PlanFreeCountryGermanyDevicePixel 7aOperating SystemAndroid 14Spotify VersionThe Spotify Version on my phone is 8.9.22.539 My Question or IssueAbout every second or third start of spotify on my phone, the played song changes to recommended songs inst...

  • Regular
  • Plan Free Country Germany Device Pixel 7a Operating System Android 14 Spotify Version The Spotify Version on my phone is 8.9.22.539   My Question or Issue About every second or third...
  • MartinT
  • Moderator
  • 168 Views
  • 4 replies
  • 0 likes
  • 168 Views
  • 4 replies
  • 0 likes

Superuser Contribution Missing Fast forward and rewind buttons on Premium on Android, lockscreen

The buttons for fast forward and rewind are no longer available on the notification bar and lockscreen for when listening to podcasts. I have to go into the app to skip the ads.

  • Newbie
  • The buttons for fast forward and rewind are no longer available on the notification bar and lockscreen for when listening to podcasts. I have to go into the app to skip the ads.
  • MihailY
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs stopping after 3 seconds

Even after skipping to later in song, this remains to stop playing after around 3 seconds for most songs, some songs up to 8 seconds. This is when playing online but when switching to offline mode, songs play fine. Tested on mobile data and WiFi and ...

  • Visitor
  • Even after skipping to later in song, this remains to stop playing after around 3 seconds for most songs, some songs up to 8 seconds. This is when playing online but when switching to offline mode, s...
  • Maria
  • Moderator
  • 75 Views
  • 1 replies
  • 0 likes
  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app won't play anything (songs, podcasts etc.) , whether online or offline

Premium plan, in the UKDevice is a Google Pixel 8 proAndroid 14, last updated 5th March and device says no updates availableFor the last 24hrs or so my Spotify app has been refusing to play anything whatsoever, by which I mean songs/ podcasts, and th...

  • Newbie
  •   Premium plan, in the UK Device is a Google Pixel 8 pro Android 14, last updated 5th March and device says no updates available For the last 24hrs or so my Spotify app has been refusing t...
  • Vasil
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

¿que hago si desaparecieron mis playlist?

las playlist creadas por mi ya no me aparecen ni en mi biblioteca y tampoco cuando a una canción le doy a agregar a playlist, no se que hacer

  • Visitor
  • las playlist creadas por mi ya no me aparecen ni en mi biblioteca y tampoco cuando a una canción le doy a agregar a playlist, no se que hacer
  • osornios
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs are too fast

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

  • Casual Listener
  • On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.
  • Eni
  • Moderator
  • 251 Views
  • 5 replies
  • 0 likes
  • 251 Views
  • 5 replies
  • 0 likes

Superuser Contribution Clicking a recently played podcast episode from the home screen doesn't go to that episode

Version8.9.4.304PlanPremiumCountrySouth Africa DeviceRedmi Note 9SOperating SystemAndroid 12 My Question or IssueClicking a podcast episode that you recently started playing from the top of the home screen in Android doesn't go to that specific podca...

  • Casual Listener
  • Version 8.9.4.304 Plan Premium Country South Africa  Device Redmi Note 9S Operating System Android 12   My Question or Issue Clicking a podcast episode that you recently started...
  • OscarDC
  • Moderator
  • 135 Views
  • 5 replies
  • 1 likes
  • 135 Views
  • 5 replies
  • 1 likes