Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6433 Views

0 replies

7 likes

  • 6433 Views
  • 0 replies
  • 7 likes

[BUG] Android TV - Search does not recognise keypresses from external keyboard

Steps to reproduce1) Open Spotify app2) Navigate to Search 3) Start typing what you are looking for , e.g. 'Deadmau5'[EXPECTED RESULT] You get results corresponding to your keyword[ACTUAL RESULT] No keypresses are registered - Search field remains bl...

Music Fan

Steps to reproduce 1) Open Spotify app 2) Navigate to Search  3) Start typing what you are looking for , e.g. 'Deadmau5' [EXPECTED RESULT] You get results corresponding to your keyword ...

21 Views

0 replies

0 likes

  • 21 Views
  • 0 replies
  • 0 likes

Data Usage for Podcast Downloads

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have a question regarding the data usage of podcast streaming/downloads. Although all of...

Visitor

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I have ...

32 Views

0 replies

0 likes

  • 32 Views
  • 0 replies
  • 0 likes

Superuser Contribution Home > Podcasts > Following. The Following list is oldest to newest instead of newest to oldest.

Plan Premium Country USA Device Pixel 9 Pro XL Operating System Latest version October 2025. My Question or Issue After installing the Spotify app update, if I click on Podcasts and Following (at the top), the order in the Following is oldest to newe...

Casual Listener

Plan Premium Country USA Device Pixel 9 Pro XL Operating System Latest version October 2025.   My Question or Issue After installing the Spotify app update, if I click on Pod...

daveodarkknight

Casual Listener

870 Views

26 replies

6 likes

  • 870 Views
  • 26 replies
  • 6 likes

Superuser Contribution I cant unhide my songs

i accidentally hide a song and i have it so it shows hidden songs but there is no button to unhide it and i'm not on premium i have a android and a toughbook so i don't know what happend

Visitor

i accidentally hide a song and i have it so it shows hidden songs but there is no button to unhide it and i'm not on premium i have a android and a toughbook so i don't know what happend 

Vasil

Moderator

61 Views

1 replies

0 likes

  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Controls stopped working fro Spotify on Android auto

PlanPremiumCountryLithuaniaDeviceGoogle Pixel 8 ProOperating SystemAndroid 16 My Question or IssueAndroid auto controls for Spotify stopped working, Spotify doesn't start automatically anymore also, stearing wheel buttons doesn't work anymore. 

Newbie

Plan Premium Country Lithuania Device Google Pixel 8 Pro Operating System Android 16   My Question or Issue Android auto controls for Spotify stopped working, Spotify doesn't start aut...

Eni

Moderator

47 Views

1 replies

0 likes

"androidauto"
Car Controls
  • 47 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing via message required?

My Question or IssueSo I just encountered this sharing-via-Spotify-messages thing; do I have this right, that if I open a song or album link from a contact, it does NOT take me to the song or album, but now takes me to a chat window where I have to c...

Casual Listener

My Question or Issue So I just encountered this sharing-via-Spotify-messages thing; do I have this right, that if I open a song or album link from a contact, it does NOT take me to the song or album...

Novy

Moderator

56 Views

1 replies

0 likes

  • 56 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue songs turning into temporary queue when moved to top

PlanPremiumCountry DeviceMotorola G72Operating SystemAndroid 13 My Question or IssuePreviously I could just move songs from my queue that I'd like to hear first to the top of my queue, and there was a seperate section of temporarily queued songs that...

Casual Listener

Plan Premium Country   Device Motorola G72 Operating System Android 13   My Question or Issue Previously I could just move songs from my queue that I'd like to hear first to the t...

MihailY

Moderator

84 Views

1 replies

0 likes

queue
  • 84 Views
  • 1 replies
  • 0 likes

Spotify not using data?

Premium account, Canada For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play as well as the search page fully not pulling up. it acts as i...

Visitor

Premium account, Canada   For the past few days spotify doesnt play anything if i am not connected to wifi no matter what i do. all the songs in my playlist are greyed out and unable to play a...

MauriceMV

Spotify Star

55 Views

1 replies

0 likes

  • 55 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify lagging out and crashing

PlanPremium DevicePixel 9aOperating SystemAndroid 16 My Question or IssueSince about a week every time i open my Spotify app it would work for a few seconds and then start lagging and stop responding and sometimes crashed after.I have tried the commo...

Casual Listener

Plan Premium   Device Pixel 9a Operating System Android 16   My Question or Issue Since about a week every time i open my Spotify app it would work for a few seconds and then start...

Andizipiert

Casual Listener

92 Views

4 replies

0 likes

  • 92 Views
  • 4 replies
  • 0 likes

Profile screen text (Profile Name, Followers, Following) is shaking/jittering

PlanPremiumCountryJapanDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueHello,​I am experiencing a UI display bug on my profile screen.​When I view my profile, the text for my profile name, my "Followers" count, and my "Following" ...

Casual Listener

Plan Premium Country Japan Device Google Pixel 8a Operating System Android 16   My Question or Issue Hello, ​I am experiencing a UI display bug on my profile screen. ​When I view my ...

geshm

Casual Listener

79 Views

1 replies

0 likes

  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mixed playlist transitions go off-sync after a few songs

PlanPremiumCountryBrazilDeviceSamsung Galaxy S23 UltraOperating SystemAndroid 16, OneUI 8My Question or IssueI'm having a problem with mixed playlists on Android. The first few songs crossfade perfectly, but after a while, the transitions start getti...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy S23 Ultra Operating System Android 16, OneUI 8 My Question or Issue I'm having a problem with mixed playlists on Android. The first few song...

OscarDC

Moderator

135 Views

1 replies

0 likes

  • 135 Views
  • 1 replies
  • 0 likes

Bug Report recommended songs on sound capsule

PlanPremium StudentCountryBrasilDeviceXiaomi Redmi Note 10s (Global Version)Operating SystemAndroid 13TP1A.220624.014MUIU 14.0.11 My Question or Issueminha namorada é muito fã da taylor swift e não me deixa escutar kanye west, então ele é 'bloqueado'...

Casual Listener

Plan Premium Student Country Brasil Device Xiaomi Redmi Note 10s (Global Version) Operating System Android 13TP1A.220624.014 MUIU 14.0.11   My Question or Issue minha namorada é muito...

83 Views

0 replies

0 likes

Possible Bug
  • 83 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android Auto not showing Now Playing

PlanPremiumCountryUnited States of AmericaDeviceGoogle Pixel 6Operating SystemGrapheneOS My Question or IssueI've been having an issue for the past couple of weeks where spotify almost never works properly with Android Auto. It does not appear to be ...

Newbie

Plan Premium Country United States of America Device Google Pixel 6 Operating System GrapheneOS   My Question or Issue I've been having an issue for the past couple of weeks where spot...

Madermic

Casual Listener

344 Views

7 replies

0 likes

  • 344 Views
  • 7 replies
  • 0 likes

Superuser Contribution Inconsistent behavior in Recents section (Music vs Podcasts) on Android

Hey there,I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android: Recents doesn’t show all content when no filter is selectedWhen you go to Recents, the app only displays the songs y...

Gig Goer

Hey there, I’ve noticed two inconsistent and somewhat illogical behaviors in the Recents section of the latest Spotify app on Android:   Recents doesn’t show all content when no filter is s...

ukergin

Gig Goer

153 Views

4 replies

0 likes

  • 153 Views
  • 4 replies
  • 0 likes

can't skip song

PlanPremiumCountryFranceDeviceGoogle pixel 8Operating SystemAndroid 16 My Question or IssueI can't skip songs, it just restarts the current one. Also your website is broken and the button to upload files is broken so you won't even get a video showin...

Casual Listener

  Plan Premium Country France Device Google pixel 8 Operating System Android 16   My Question or Issue I can't skip songs, it just restarts the current one. Also your website is ...

Billy-J

Spotify Star

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play a certain podcast

PlanPremiumCountryFinlandDeviceSamsung Galaxy S22Operating SystemAndroid 15 My Question or Issue When I try to play a specific podcast, it won't start. The progress bar comes up and then goes down. I cannot download either. I have cleared the cache, ...

Visitor

Plan Premium Country Finland Device Samsung Galaxy S22 Operating System Android 15   My Question or Issue   When I try to play a specific podcast, it won't start. The progress ba...

Yordan

Moderator

153 Views

1 replies

0 likes

  • 153 Views
  • 1 replies
  • 0 likes

[AAOS] Spotify for Android Automotive brought in line with other versions of the app

Plan - premium Country - Australia Device _ Polestar 2 Operating System - Android Automotive My Question or IssueThis Version of the app needs some major attention. Not everything loads or appears. Artists albums are missing when looking up an artist...

Regular

Plan - premium   Country - Australia   Device _ Polestar 2   Operating System - Android Automotive     My Question or Issue This Version of the app needs some major...

220 Views

0 replies

2 likes

Android Automotive
Polestar
Renault
Volvo
  • 220 Views
  • 0 replies
  • 2 likes

Superuser Contribution "Something Went Wrong. Check your internet connection and try again" error on Android Spotify

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clearing all data and then reinstalling multiple times. ...

Newbie

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clear...

Eni

Moderator

195 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download to both SD and internal

Device(Samsung A15)Operating System(OneUI My Question or IssueI want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is there any way to select both?

Visitor

Device (Samsung A15) Operating System (OneUI 😎 My Question or Issue I want to download my music to both my SD card and the internal storage on my phone but my phone only lets me select one. Is ...

Eni

Moderator

141 Views

1 replies

0 likes

  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Jumps back in time when I continue the shuffle the next day

I'll be listening to my playlist in shuffle mode whilst I'm at work. When I finish, I pause it and lock my phone.The next day when I get to work, I hit play again to continue where I left off.However, I find that it has jumped back a few dozen songs,...

Casual Listener

I'll be listening to my playlist in shuffle mode whilst I'm at work. When I finish, I pause it and lock my phone. The next day when I get to work, I hit play again to continue where I left off. How...

Vasil

Moderator

261 Views

7 replies

1 likes

  • 261 Views
  • 7 replies
  • 1 likes