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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • spamgoesintrash1234
  • Newbie
  • 1331 Views
  • 11 replies
  • 4 likes
  • Other
  • 1331 Views
  • 11 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17506 Views
  • 8 replies
  • 1 likes
  • Other
  • 17506 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Remove old devices

There are several Alexa Echo devices that I do not have anymore that still show up on my list of devices. I don't see an option to delete them.

  • Visitor
  • There are several Alexa Echo devices that I do not have anymore that still show up on my list of devices. I don't see an option to delete them.
  • missdreadrea
  • Visitor
  • 543 Views
  • 2 replies
  • 0 likes
  • 543 Views
  • 2 replies
  • 0 likes

Superuser Contribution The music can't be reproduce and I have Spotify premium

I wanted to hear my download music but it didn't appear, when I had internet I tried to download it again but the playlists disappeared and when I click on a Spotify playlist they didn't appear me any song, just the ones I downloaded. But when I play...

  • Visitor
  • I wanted to hear my download music but it didn't appear, when I had internet I tried to download it again but the playlists disappeared and when I click on a Spotify playlist they didn't appear me an...
  • MihailY
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution artist URI

i am reporting copyright infringement, but when i follow the steps provided on spotify. website to convert the artist URL to URI, still the report form doesnt accept it.

  • Visitor
  • i am reporting copyright infringement, but when i follow the steps provided on spotify. website to convert the artist URL to URI, still the report form doesnt accept it.
  • Joan
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Language changes at website

I live in Finland but i don't know Finnish language. I would like to change my languge settings at https://www.spotify.com/ to English. How is it possible to do?

  • Casual Listener
  • I live in Finland but i don't know Finnish language. I would like to change my languge settings at https://www.spotify.com/ to English. How is it possible to do?
  • Not applicable
  • 322 Views
  • 5 replies
  • 0 likes
  • 322 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect does not work properly with Amazon Household

PlanPremium DuoCountryGermanyDevice(iPhone 14 Pro, iPhone 15 Pro Max, iPad Air 3, iPad mini 5, several Echo Devices)Operating System(iOS 17.2.1, iPadOS 17.2) My Question or Issue Hello Spotify Community,I'm facing the following issue:My wife and I us...

  • Casual Listener
  •   Plan Premium Duo Country Germany Device (iPhone 14 Pro, iPhone 15 Pro Max, iPad Air 3, iPad mini 5, several Echo Devices) Operating System (iOS 17.2.1, iPadOS 17.2)   My Questio...
  • MihailY
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • Connect
  • 182 Views
  • 1 replies
  • 0 likes

why does spotify keep saying "hm, we don't know the lyrics for this one."

It doesn't show any lyrics for songs it used to have lyrics for. As in a year ago it used to show the lyrics for the songs but I would play the same songs it had lyrics for and it says that it doesn't have the lyrics for it. Why is that?

  • Newbie
  • It doesn't show any lyrics for songs it used to have lyrics for. As in a year ago it used to show the lyrics for the songs but I would play the same songs it had lyrics for and it says that it doesn'...
  • NicolasDA
  • Music Fan
  • 1503 Views
  • 1 replies
  • 1 likes
  • 1503 Views
  • 1 replies
  • 1 likes

B&O Beoplay V1 Stops Playback After a while

I start playing a playlist. After a variable period (10 minutes, 30 minutes) it just stops playing. Is this a B&O feature or a spotify feature?

  • Newbie
  • I start playing a playlist.   After a variable period (10 minutes, 30 minutes) it just stops playing.   Is this a B&O feature or a spotify feature?
  • J051
  • Visitor
  • 4698 Views
  • 4 replies
  • 0 likes
  • Other
  • 4698 Views
  • 4 replies
  • 0 likes

Solved!! Lyrics not synced

PlanPremiumCountrySaudi ArabiaDeviceWindows PCOperating SystemWindows 11 My Question or IssueLyrics not synced in this songhttps://open.spotify.com/track/2sqfLwGKXDw1nGjFhH3GGX?si=a446cc89c43f4454

  • Newbie
  • Plan Premium Country Saudi Arabia Device Windows PC Operating System Windows 11   My Question or Issue Lyrics not synced in this song https://open.spotify.com/track/2sqfLwGKXDw1nGjFhH...
  • Amayy
  • Spotify Star
  • 581 Views
  • 1 replies
  • 0 likes
  • music
  • 581 Views
  • 1 replies
  • 0 likes

Solved!! List of things on home page.

PlanFreeCountryUKDeviceNokia C32Operating SystemAndroid Version 13 My Question or IssueI have unsubscribed from all of my podcasts but when I go to my home menu and select podcast I still see all the ones I have listened to. Am I right in thinking ca...

  • Regular
  • Plan Free Country UK Device Nokia C32 Operating System Android Version 13   My Question or Issue I have unsubscribed from all of my podcasts but when I go to my home menu and select po...
  • shortextent
  • Regular
  • 567 Views
  • 2 replies
  • 0 likes
  • Other
  • 567 Views
  • 2 replies
  • 0 likes

Ads playing on Podcasts

I am a premium user and have had a premium account for 7 years. Up until recently there were no ads with podcasts and now there are ad interruptions during and after each episode. Why have ads been added when I am a premium user and am paying specifi...

  • Visitor
  • I am a premium user and have had a premium account for 7 years. Up until recently there were no ads with podcasts and now there are ad interruptions during and after each episode. Why have ads been a...
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Other
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta invadida

Na minha pasta de músicas curtidas começaram a aparecer centenas de músicas aleatórias curtidas, e não foram curtidas por mim, será que invadiram minha conta ?

  • Visitor
  • Na minha pasta de músicas curtidas começaram a aparecer centenas de músicas aleatórias curtidas, e não foram curtidas por mim, será que invadiram minha conta ? 
  • AlejaR
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast on Apple Podcasts App, but audio only, no video

PlanFreeCountryUnited StatesDeviceiPhoneOperating SystemiOS My Question or IssueMy podcast hosted on Spotify for Podcasters shows up on the Spotify App, and shows the episodes with their video content. When I look up my podcast on the Apple Podcasts ...

  • Newbie
  • Plan Free Country United States Device iPhone Operating System iOS   My Question or Issue My podcast hosted on Spotify for Podcasters shows up on the Spotify App, and shows the episode...
  • Ivelina
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • Other
  • 190 Views
  • 1 replies
  • 0 likes

i met some problem,and i need help

我的英语不是很好，我遇到了一些问题，我不知道在哪里可以找到解决方法1.我在Android和Windows中使用spotify。2.我可以通过连接5G或4G使用spotify。3.我可以通过连接IPV6使用spotify，但它在Ipv4中不起作用。4.我现在住在中国。5.我听到一些谣言，这是真的吗？（1）Spotify遇到了一些DNS问题？（2）Spotify 使用 Google 的服务？（3）Spotify将不再支持IPv4

  • Newbie
  • 我的英语不是很好，我遇到了一些问题，我不知道在哪里可以找到解决方法 1.我在Android和Windows中使用spotify。 2.我可以通过连接5G或4G使用spotify。 3.我可以通过连接IPV6使用spotify，但它在Ipv4中不起作用。 4.我现在住在中国。 5.我听到一些谣言，这是真的吗？ （1）Spotify遇到了一些DNS问题？ （2）Spotify 使用 G...
  • AaronQin
  • Visitor
  • 122 Views
  • 1 replies
  • 1 likes
  • 122 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing song on multiroom speakers

Hello everybody,I have two speakers in different rooms a Marshall Action II Voice WIFI and Echo Dot.On Alexa app i have created a Multi room group with those 2 speakers (connected to the same WIFI).Asking Alexa to play Music in that Multi room group ...

  • Newbie
  • Hello everybody, I have two speakers in different rooms a Marshall Action II Voice WIFI and Echo Dot. On Alexa app i have created a Multi room group with those  2 speakers (connected to the sa...
  • biguik1
  • Visitor
  • 973 Views
  • 5 replies
  • 0 likes
  • Other
  • 973 Views
  • 5 replies
  • 0 likes

Superuser Contribution Blocked artist still being recommended on homepage

I have blocked Kanye West music from being played and I have hidden his new song. I have also gone into my settings and disabled new music recommendations. However, every time I open the app his new song is being recommended to me on my homepage. I f...

  • Casual Listener
  • I have blocked Kanye West music from being played and I have hidden his new song. I have also gone into my settings and disabled new music recommendations. However, every time I open the app his new ...
  • iridi
  • Regular
  • 898 Views
  • 3 replies
  • 2 likes
  • music
  • 898 Views
  • 3 replies
  • 2 likes