Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 50066 Views
- 28 replies
- 3 likes
- 50066 Views
- 28 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 6289 Views
- 23 replies
- 2 likes
- 6289 Views
- 23 replies
- 2 likes
Superuser Contribution Spotify premium not working
Spotify is so fake I had taken 3 months premium for 119rs but in just 15 days ads are coming again and facing so much problems but didn’t get any solution from Spotify not trustable app and accept this if this can help that will very grateful
- Spotify is so fake I had taken 3 months premium for 119rs but in just 15 days ads are coming again and facing so much problems but didn’t get any solution from Spotify not trustable app and accept th...
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- Moderator
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Solved!! Is it really not possible to charge mobile balance for a year.
Sorry if it doesn't make sense english is not my first language but i read that i cannot pay with mobile balance for a year after i let spotify use my mobile balancePlanFree/PremiumCountryEgyptDeviceIphone 11Operating SystemIOS 17.2 My Question or Is...
- Sorry if it doesn't make sense english is not my first language but i read that i cannot pay with mobile balance for a year after i let spotify use my mobile balance Plan Free/Premium Country Egy...
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- Spotify Star
- 168 Views
- 3 replies
- 0 likes
- 168 Views
- 3 replies
- 0 likes
Superuser Contribution Como posso pedir reembolso?
Peguei um código de 4 meses do Xbox Gamepass e acabei sendo cobrado no final do período de teste, queria o dinheiro de volta não tenho a intenção de manter minha assinatura.
- Peguei um código de 4 meses do Xbox Gamepass e acabei sendo cobrado no final do período de teste, queria o dinheiro de volta não tenho a intenção de manter minha assinatura.
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- Newbie
- 567 Views
- 2 replies
- 0 likes
- 567 Views
- 2 replies
- 0 likes
Spotify account linked to Paypal Payment
How can I check what Spotify Account is linked to my Paypal payments (Mastercard)?Seems like I've been paying double. When I check my account I also see automatic bank transfers.
- How can I check what Spotify Account is linked to my Paypal payments (Mastercard)? Seems like I've been paying double. When I check my account I also see automatic bank transfers.
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Upgraded to Premium but not able to play premium, payment also debited
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 104 Views
- 1 replies
- 0 likes
- 104 Views
- 1 replies
- 0 likes
Superuser Contribution Premium page doesn't load
I want to upgrade free plan, but when I go to premium page, It keeps showing a green screen with " Something's gone wrong. Refresh this page or try again later. It may take some time to get things up again."So I can't access anything, seem like 500 e...
- I want to upgrade free plan, but when I go to premium page, It keeps showing a green screen with " Something's gone wrong. Refresh this page or try again later. It may take some time to get thin...
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- Moderator
- 165 Views
- 2 replies
- 0 likes
- 165 Views
- 2 replies
- 0 likes
Spotify Premium Duo Pans is not working
I purchased the Spotify Premium Duo Plan but not playing on 2 nd device its showing Free account i am not changed any email adderess or anything please look into this asap Premium duo link was not totatly and there is no any contact number for spotif...
- I purchased the Spotify Premium Duo Plan but not playing on 2 nd device its showing Free account i am not changed any email adderess or anything please look into this asap Premium duo link w...
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- Spotify Star
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
Spotify Duo - Retain Music History on Associated Account
PlanDuo My Question or IssueI have been using a Spotify Duo account with another family member for year or so. The co-user on the plan recently was logged out of their account and are unable to log back in due to the email address that is associated ...
- Plan Duo My Question or Issue I have been using a Spotify Duo account with another family member for year or so. The co-user on the plan recently was logged out of th...
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Solved!! Combine two Individual Trial accounts into DUO premium
PlanFree/PremiumCountry DeviceiPhone 14Operating SystemiOS My Question or IssueIs it possible to combine two Individual Trial accounts into a DUO premium after the 3 month trial perios?
- Plan Free/Premium Country Device iPhone 14 Operating System iOS My Question or Issue Is it possible to combine two Individual Trial accounts into a DUO premium after the 3 mon...
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Downgrade to duo from family not possible?
Hi there, after the prices will increase I checked my needs. I only need "Duo" and not "Family" anymore.How can I downgrade to Duo?In the web version of spotify under "subscription - change subscription" I just find Family and "free" to choose. No op...
- Hi there, after the prices will increase I checked my needs. I only need "Duo" and not "Family" anymore. How can I downgrade to Duo? In the web version of spotify under "subscription - cha...
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- Moderator
- 164 Views
- 3 replies
- 0 likes
- 164 Views
- 3 replies
- 0 likes
spotify premium
Hi i’m trying to use my cashapp card on spotify.com to get a premium account. I have more than enough money for it and i’m putting in my card information correct yet it’s still saying “The payment failed. Please try again, use a different payment car...
- Hi i’m trying to use my cashapp card on spotify.com to get a premium account. I have more than enough money for it and i’m putting in my card information correct yet it’s still saying “The payment fa...
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
I accidently reedemed premium on another account
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 100 Views
- 1 replies
- 0 likes
- 100 Views
- 1 replies
- 0 likes
Have premium and paid subscription but tells me I no longer have Spotify premium.
PlanPremiumCountryIrelandDevice(iPhone 14Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePaid a monthly subscription, and its no giving me access to the premium.
- Plan Premium Country Ireland Device (iPhone 14 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Paid a monthly subscription, and its no giving me ac...
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- Spotify Star
- 105 Views
- 1 replies
- 0 likes
- 105 Views
- 1 replies
- 0 likes
Superuser Contribution I am a premium user songs won’t play in order shuffle is turned off
Like I created the playlist to play in order but the some other songs come in betweeen
- Like I created the playlist to play in order but the some other songs come in betweeen
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- Moderator
- 91 Views
- 1 replies
- 0 likes
- 91 Views
- 1 replies
- 0 likes
Superuser Contribution Estoy pagando Spoty premium pero sigo escuchando anuncios.
Sigo escuchando anuncios mientras escucho en mi auto , y en mis estados bancarios aparece que me están descontando .
- Sigo escuchando anuncios mientras escucho en mi auto , y en mis estados bancarios aparece que me están descontando .
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- Moderator
- 150 Views
- 3 replies
- 0 likes
- 150 Views
- 3 replies
- 0 likes
Superuser Contribution I paid for premium but my account is still showing current plan as Free
Not upgraded to Premium despite paying Rs 299 thru UPI
- Not upgraded to Premium despite paying Rs 299 thru UPI
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- Not applicable
- 174 Views
- 2 replies
- 0 likes
- 174 Views
- 2 replies
- 0 likes
Solved!! Ineligibility for Premium Trials Clarification.
At signup, I noticed I was given about 30 days of free premium as a thank you. I was curious if having used this free trial I was ineligible for future promotions such as the 3 months free offer currently available until the end of December. If anyon...
- At signup, I noticed I was given about 30 days of free premium as a thank you. I was curious if having used this free trial I was ineligible for future promotions such as the 3 months free offer curr...
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- Spotify Star
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
3months free
PlanFree/PremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy was I charged 10.99 for the 3 months free premium package when i just started?
- Plan Free/Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why was I c...
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- Newbie
- 105 Views
- 1 replies
- 0 likes
- 105 Views
- 1 replies
- 0 likes
Superuser Contribution I got the premium free for 3 months and the premium doesn't leaves me to download song and podcasts
PlanFree/PremiumCountryGreeceDevice Operating System Windows 11 My Question or IssueI want to download songs and podcasts now that I have premium to listen them when I don't have Internet. Also there is a problem to your page. It doesn't load the oth...
- Plan Free/Premium Country Greece Device Operating System Windows 11 My Question or Issue I want to download songs and podcasts now that I have premium to listen them whe...
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- Moderator
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Premium Duo discount not applied
We received a campaign email letting us now that we could change to premium duo and receive 2 months of duo at the price of an individual subscription.We are as of now not receiving this discount and we are billed at the price of a regular duo subscr...
- We received a campaign email letting us now that we could change to premium duo and receive 2 months of duo at the price of an individual subscription. We are as of now not receiving this discount...
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- Spotify Star
- 107 Views
- 1 replies
- 0 likes
- 107 Views
- 1 replies
- 0 likes