Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 127867 Views
- 87 replies
- 10 likes
- 127867 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15199 Views
- 27 replies
- 3 likes
- 15199 Views
- 27 replies
- 3 likes
Superuser Contribution i got 3 month premium and few days after it canceled on me.
i just had created a spotify account for the first time and i don’t have my free 3 months anymore.
- i just had created a spotify account for the first time and i don’t have my free 3 months anymore.
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- Moderator
- 595 Views
- 7 replies
- 0 likes
- 595 Views
- 7 replies
- 0 likes
Superuser Contribution Changing the payment date
My payment date is quite far off in the month and i would like to change it to the start of the month. But i don't want to cancel the premium because i have other people there as well and that would be a hassle.
- My payment date is quite far off in the month and i would like to change it to the start of the month. But i don't want to cancel the premium because i have other people there as well and that would ...
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- Visitor
- 651 Views
- 2 replies
- 0 likes
- 651 Views
- 2 replies
- 0 likes
Superuser Contribution Premium Duo Ads
PlanPremiumCountry USA Device(iPad ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently added my spouse to Premium Duo. He was on it once before but I removed him as he wasn’t using it. I added him back but he wa...
- Plan Premium Country USA Device (iPad Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently added my spouse to Premium Duo. H...
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- Moderator
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Solved!! When does Spotify Premium payment come out?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If I re-subscribe to Spotify Premium on the same day that I get paid what time does the char...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If I re-...
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- Casual Listener
- 288 Views
- 2 replies
- 0 likes
- 288 Views
- 2 replies
- 0 likes
I can’t make payment
hello, I have Spotify in my Samsung tablet and iPhone 11.so the issue is whenever I try to make payment on my Spotify to upgrade to Spotify premium it wouldn’t go through. I get stuck at payment details and I never get the opportunity to input the ca...
- hello, I have Spotify in my Samsung tablet and iPhone 11. so the issue is whenever I try to make payment on my Spotify to upgrade to Spotify premium it wouldn’t go through. I get stuck at payment de...
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- Newbie
- 416 Views
- 4 replies
- 0 likes
- 416 Views
- 4 replies
- 0 likes
What happened to Premium Family Basic?
PlanPremium FamilyCountryUSADeviceAll DevicesOperating SystemAll Operating Systems My Question or IssueI was once able to downgrade from Family Premium to Family Premium Basic which removed the audiobooks section which I don't use and lowered the cos...
- Plan Premium Family Country USA Device All Devices Operating System All Operating Systems My Question or Issue I was once able to downgrade from Family Premium to Family Premium Basi...
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- Spotify Star
- 367 Views
- 1 replies
- 1 likes
- 367 Views
- 1 replies
- 1 likes
Is hulu still included in my premium
I am a long time premium member and activated my free Hulu several years ago. I am now not able to access Hulu and it is prompting me to select a plan when I log in. Did this offering go away even though I never canceled it?PlanPremiumCountryUSA
- I am a long time premium member and activated my free Hulu several years ago. I am now not able to access Hulu and it is prompting me to select a plan when I log in. Did this offering go ...
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- Spotify Star
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
I'm just letting you know I can't pay until October 3rd. Just got benefits
Black don't get check until October 3rd
- Black don't get check until October 3rd
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- Spotify Star
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Solved!! Changing subscription from Premium family to Individual
Hi there, Due to personal circumstances changing, I will no longer be wanting the Premium family subscription that I share with my flatmates. I'm hoping to move back onto Premium individual. My next bill is for 29 October you see. So does this mean t...
- Hi there, Due to personal circumstances changing, I will no longer be wanting the Premium family subscription that I share with my flatmates. I'm hoping to move back onto Premium individua...
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- Spotify Star
- 5611 Views
- 10 replies
- 0 likes
- 5611 Views
- 10 replies
- 0 likes
Superuser Contribution My payment went through and deducted from my gCash account but it is still saying Payment Failed
My payment went through and deducted from my gCash account but it is still saying Payment Failed in the Spotify website. Please reach out to me so I can send my Account Details and Proof of Payment.
- My payment went through and deducted from my gCash account but it is still saying Payment Failed in the Spotify website. Please reach out to me so I can send my Account Details and Proof of Payment.
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- Moderator
- 375 Views
- 1 replies
- 0 likes
- 375 Views
- 1 replies
- 0 likes
Superuser Contribution How to maintain subscription when mobile inclusive plan ends
PremiumCountry - UK DeviceiPhone14Operating System(iOS 10 My Question or Issue - I have a spotify premium account as part of my mobile plan with Vodaphone, and they will no longer offer this option when I renew my contract with Voda, how do I retain ...
- Premium Country - UK Device iPhone14 Operating System (iOS 10 My Question or Issue - I have a spotify premium account as part of my mobile plan with Vodaphone, and they will no ...
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- Moderator
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Why can't I play audiobooks on my premium family plan?
I used to be able to listen to audiobooks on my individual premium plan, but now that I've switched to a family premium plan, that is no longer an option. Spotify makes me purchase the audiobook to listen to it. Is there a reason why I am not able to...
- I used to be able to listen to audiobooks on my individual premium plan, but now that I've switched to a family premium plan, that is no longer an option. Spotify makes me purchase the audiobook to l...
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- Casual Listener
- 1222 Views
- 2 replies
- 0 likes
- 1222 Views
- 2 replies
- 0 likes
I'm trying to activate the subscription code that I received in the liefera
I'm trying to activate the subscription code that I received in the lieferando app for points, but the site says that the code is not working
- I'm trying to activate the subscription code that I received in the lieferando app for points, but the site says that the code is not working
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- Not applicable
- 325 Views
- 2 replies
- 0 likes
- 325 Views
- 2 replies
- 0 likes
Superuser Contribution I have completed the payment from my side , i open spotify and was not done
I have completed my payment … my payment deducted from my bank account and when i came back on the website.. it was saying that something went wrong….
- I have completed my payment … my payment deducted from my bank account and when i came back on the website.. it was saying that something went wrong….
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- Moderator
- 190 Views
- 2 replies
- 0 likes
- 190 Views
- 2 replies
- 0 likes
Solved!! My money was withdrawn from my account but not premium
Money was withdrawn from the account but I didn't try everything for the family that wasn't given a premiumPlanPremium CountryTurkeyDeviceHuawei p20 liteOperating System Android My Question or Issue
- Money was withdrawn from the account but I didn't try everything for the family that wasn't given a premium Plan Premium Country Turkey Device Huawei p20 lite Operating System And...
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- Not applicable
- 2053 Views
- 2 replies
- 0 likes
- 2053 Views
- 2 replies
- 0 likes
Superuser Contribution How to use the audiobook top up I paid for in my Spotify app?
Paid for an audiobook top up, but it is not working in my Spotify app.
- Paid for an audiobook top up, but it is not working in my Spotify app.
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- Moderator
- 559 Views
- 1 replies
- 0 likes
- 559 Views
- 1 replies
- 0 likes
Double charged
I’m being double charged for my Spotify account (being charged every 2 weeks)Plan/PremiumCountryUKDeviceiPhoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- I’m being double charged for my Spotify account (being charged every 2 weeks) Plan /Premium Country UK Device iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My ...
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- Newbie
- 393 Views
- 4 replies
- 0 likes
- 393 Views
- 4 replies
- 0 likes
Superuser Contribution Exporting your playlist
This might not be popular on a spotify forum, but I'll give it a shot. Is it possible to export your spotify playlist from spotify itself? I'm considering a move to another streaming service and want to get all of my playlists over to the new one. I'...
- This might not be popular on a spotify forum, but I'll give it a shot. Is it possible to export your spotify playlist from spotify itself? I'm considering a move to another streaming...
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- Visitor
- 975 Views
- 5 replies
- 0 likes
- 975 Views
- 5 replies
- 0 likes
Superuser Contribution Inability to access family, duo, or individual plans.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA family pays for a family plan, which I have used for more than 2 years, but a few weeks ago...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A famil...
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- Moderator
- 306 Views
- 3 replies
- 0 likes
- 306 Views
- 3 replies
- 0 likes
Superuser Contribution Getting Ads on Spotify Premium Duo
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium DuoCountryAustralia My Question or IssueI have just signed up for Spotify Premium Duo and my partner is still receiving ...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Duo Country Australia My Question or Issue I have j...
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- Moderator
- 575 Views
- 4 replies
- 1 likes
- 575 Views
- 4 replies
- 1 likes