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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75417 Views
31 replies
2 likes
Moderator
121610 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159508 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312354 Views
174 replies
13 likes
PlanFree/PremiumCountryUDADevice(iPhone 16, MacBook Air 2024)Operating System My Question or IssueI currently have a Spotify Premium Plan and want to upgrade to Premium Duo. Went through the process to invite my partner and when I entered her email a...
Plan Free/Premium Country UDA Device (iPhone 16, MacBook Air 2024) Operating System My Question or Issue I currently have a Spotify Premium Plan and want to upgrade to Premium...
Spotify Star
337 Views
1 replies
0 likes
Hey everyone, do you guys know if Spotify offers any military discount or promotions for their subscription? Thanks in advance!!
Hey everyone, do you guys know if Spotify offers any military discount or promotions for their subscription? Thanks in advance!!
Casual Listener
654 Views
1 replies
0 likes
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”...
Newbie
25421 Views
28 replies
4 likes
I have a new contact number and I don't have the old number but I'm still paying my subscription for the old number, I want to cancel my subscription for the old number
I have a new contact number and I don't have the old number but I'm still paying my subscription for the old number, I want to cancel my subscription for the old number
Spotify Star
677 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do i fix this am i gonna be charged again in a month?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do ...
Spotify Star
309 Views
1 replies
0 likes
I have premium but Don't know which of the Spotify account has premium. I have more than 1 account and My current account doesn't have premium even though My Autopay is set for premium.So I wanted to know which account has premium
I have premium but Don't know which of the Spotify account has premium. I have more than 1 account and My current account doesn't have premium even though My Autopay is set for premium. So I wanted ...
Spotify Star
2115 Views
1 replies
0 likes
Free/PremiumCountryNew Zealand Device(Samsung Galaxy 9,)Operating System(Windows 10,etc.) My Question or IssueHow long does it normally take for a new plan to kick in? I had a sub through my telco but now I've changed telco plans I've lost the free s...
Free/Premium Country New Zealand Device (Samsung Galaxy 9,) Operating System (Windows 10,etc.) My Question or Issue How long does it normally take for a new plan to ki...
Newbie
8839 Views
2 replies
1 likes
I had gotten a notification on my phone for a reduced price for premium for 2 months. When I go to click on the notification and activate the deal. It said it was already expired. Is there any way to get this deal back. I would really like to try out...
I had gotten a notification on my phone for a reduced price for premium for 2 months. When I go to click on the notification and activate the deal. It said it was already expired. Is there any way to...
Spotify Star
514 Views
3 replies
0 likes
I am a premium customer.I get get ads sometimes when I listen to podcasts.I am using Chrome on Windows.I should not get ads since I pay $13.99 per month for an ad-free service.Spotify should pay podcasters some of my fee, so I don't get ads, shouldn'...
I am a premium customer. I get get ads sometimes when I listen to podcasts. I am using Chrome on Windows. I should not get ads since I pay $13.99 per month for an ad-free service. Spotify should ...
Newbie
1495 Views
2 replies
2 likes
I cannot input my address. It won’t allow me to enter it in the field. I was sent the link to accept the invite and I followed it to the address input screen and I can’t click into the box. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, M...
I cannot input my address. It won’t allow me to enter it in the field. I was sent the link to accept the invite and I followed it to the address input screen and I can’t click into the box. ...
Newbie
2605 Views
4 replies
0 likes
PlanPremium family, should be basic familyCountryNetherlands DeviceIrrelevantOperating SystemIrrelevant My Question or IssueAfter Spotify announced the price hikes last month, I switched our subscription from Premium Family to Basic Family. I have a ...
Plan Premium family, should be basic family Country Netherlands Device Irrelevant Operating System Irrelevant My Question or Issue After Spotify announced the price hikes...
Moderator
513 Views
1 replies
0 likes
PlanPremiumCountryJapanDeviceiPhone 14 My Question or IssueI’ve used Spotify from long time ago, my payment always was through my phone bill company, however it says it’s error to process the payment, so I tried already to pay with 2 different cards ...
Plan Premium Country Japan Device iPhone 14 My Question or Issue I’ve used Spotify from long time ago, my payment always was through my phone bill company, however it says it’s...
Spotify Star
401 Views
1 replies
1 likes
PlanPremium DuoCountryIndiaDeviceSamsung S23 Ultra (main account), Pixel 8 (duo)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am able to generate an invite link for my son but when he tries to enter the address where w...
Plan Premium Duo Country India Device Samsung S23 Ultra (main account), Pixel 8 (duo) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am able to ...
Spotify Star
492 Views
1 replies
0 likes
I have a family plan and I cancel it and renewed it again, now the problem is I keep getting emails, advertisements telling me to get premium again. It’s so annoying pls just fix it PlanPremiumCountryMexico DeviceiPhone 12Operating System()My Questio...
I have a family plan and I cancel it and renewed it again, now the problem is I keep getting emails, advertisements telling me to get premium again. It’s so annoying pls just fix it Plan Prem...
Spotify Star
363 Views
1 replies
0 likes
Update:I solved the problem by going to desktop and completely deleting the individual account Original post:Curious if this is something that can be solved via community:I have individual account and a premium family plan under two different emailsN...
Update: I solved the problem by going to desktop and completely deleting the individual account Original post: Curious if this is something that can be solved via community: I have indiv...
367 Views
0 replies
1 likes
Comercial why I paid for premium
Comercial why I paid for premium
Spotify Star
466 Views
1 replies
0 likes
PlanFree/PremiumCountryAustraliaDeviceSamsung Operating SystemAndroid My Question or IssueI cancelled my premium subscription start of march but have just noticed i have been charged monthly since. I have double checked my account and it says cancell...
Plan Free/Premium Country Australia Device Samsung Operating System Android My Question or Issue I cancelled my premium subscription start of march but have just notice...
Moderator
833 Views
3 replies
0 likes
My wife and I have a duo plan. It worked fine for a long time until she travelled from the USA which is our home to Asia and since she returned I have been unable to add her back the account as an authorized user. All she sees in her Spotify app on h...
My wife and I have a duo plan. It worked fine for a long time until she travelled from the USA which is our home to Asia and since she returned I have been unable to add her back the account as an au...
Moderator
444 Views
1 replies
0 likes
im using android devices and i want to make payment via google play payment, but the webpage payment popup right after i click on purchase
im using android devices and i want to make payment via google play payment, but the webpage payment popup right after i click on purchase
Moderator
1895 Views
8 replies
1 likes
PlanPremium DuoCountryIndonesiaDeviceXiaomi Redmi 9TOperating SystemAndroid My Question or IssueMy Premium Duo cannot take payment from GoPay but when i renew my GoPay data, it keeps coming back to "Change Payment Detail" page to chose between Pulsa ...
Plan Premium Duo Country Indonesia Device Xiaomi Redmi 9T Operating System Android My Question or Issue My Premium Duo cannot take payment from GoPay but when i renew my GoPay data, ...
Newbie
1145 Views
4 replies
0 likes
