Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 141636 Views
- 100 replies
- 12 likes
- 141636 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16624 Views
- 27 replies
- 4 likes
- 16624 Views
- 27 replies
- 4 likes
Superuser Contribution Why does sheer I'd say it doesn't comply with Google policies
I want to change my subscription plan to student plan
- I want to change my subscription plan to student plan
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- Moderator
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Payment failed issue
I tried at least 10 different cards to pay subscription and it still doesn't work. Help me. Nigerian region
- I tried at least 10 different cards to pay subscription and it still doesn't work. Help me. Nigerian region
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Can’t get subscribe
I can’t get any plan , something went wrong. Every plan says me “you can’t upgrade Premium in the app, we know it’s not ideal”
- I can’t get any plan , something went wrong. Every plan says me “you can’t upgrade Premium in the app, we know it’s not ideal”
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- Spotify Star
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Solved!! How to gift spotify premium to a friend in another country.
I bought a premium card for a friend in Canada, I am from Australia, the card didnt work. How can I get one that will work? Thanks
- I bought a premium card for a friend in Canada, I am from Australia, the card didnt work. How can I get one that will work? Thanks
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- Visitor
- 5400 Views
- 4 replies
- 0 likes
- 5400 Views
- 4 replies
- 0 likes
Can't change to Basic Individual plan
I see spotify basic plans listed here: https://support.spotify.com/us/article/spotify-basic/But I cannot select them. I do not listen to audio books and will not be paying for them.
- I see spotify basic plans listed here: https://support.spotify.com/us/article/spotify-basic/ But I cannot select them. I do not listen to audio books and will not be paying for them.
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- Casual Listener
- 399 Views
- 2 replies
- 0 likes
- 399 Views
- 2 replies
- 0 likes
How will I get my money back by cancelling
I have cancelled my subscription when will I get my money back
- I have cancelled my subscription when will I get my money back
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Superuser Contribution ¿Se puede pagar dos cuentas diferentes con la misma tarjeta?
Me quierode suscribir con la promo de estudiantes, pero al parecer como ya esta registrada la tarjeta en otra cuenta, me dice que no es posible.
- Me quierode suscribir con la promo de estudiantes, pero al parecer como ya esta registrada la tarjeta en otra cuenta, me dice que no es posible.
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- Moderator
- 1203 Views
- 3 replies
- 0 likes
- 1203 Views
- 3 replies
- 0 likes
6 month giftcard not working
PlanFreeCountryAustraliaDeviceSamsung galaxy A32 My Question or IssueI bought a 6 month giftcard yesterday (16/10) at woolworths and tried using it, i made the mistake of think a capital I was the letter 1, and had to wait the 24 hours, I went to try...
- Plan Free Country Australia Device Samsung galaxy A32 My Question or Issue I bought a 6 month giftcard yesterday (16/10) at woolworths and tried using it, i made the mistake of think a...
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- Spotify Star
- 232 Views
- 3 replies
- 0 likes
- 232 Views
- 3 replies
- 0 likes
Solved!! Downgrade immediately before billing date but no refund
I'm in Australia, I change my Individual plan to Student plan before next billing date (19/10/2024), it was immediately downgraded to the student plan. I pay for Individual plan and it didn't expire, so why was it downgraded immediately instead of th...
- I'm in Australia, I change my Individual plan to Student plan before next billing date (19/10/2024), it was immediately downgraded to the student plan. I pay for Individual plan and it didn't expire...
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- Spotify Star
- 181 Views
- 3 replies
- 0 likes
- 181 Views
- 3 replies
- 0 likes
How to access hulu - Premium Individual
Plan Premium IndividualCountryUSA DeviceiPhone 15 Pro Operating SystemiOS 17.6.1 My Question or IssueI am paying for the premium individual subscription which shows that I have access to Hulu along with it. When I log into Hulu using the same email I...
- Plan Premium Individual Country USA Device iPhone 15 Pro Operating System iOS 17.6.1 My Question or Issue I am paying for the premium individual subscription which ...
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- Spotify Star
- 211 Views
- 1 replies
- 1 likes
- 211 Views
- 1 replies
- 1 likes
Was the annual family plan removed from Egypt?
I'm asking specifically for Egypt. The annual option is available for all plans except the family plan, which I'm currently subscribed to and paid one time last year. Was it removed recently? Thanks.
- I'm asking specifically for Egypt. The annual option is available for all plans except the family plan, which I'm currently subscribed to and paid one time last year. ...
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- Spotify Star
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
About the annual payment plan
PlanFreeCountryTürkiye Cumhuriyeti DeviceAndroidOperating SystemWindows My Question or Issue-Hello everyone, last year there was an annual plan for individuals, but it seems to have been removed now. When will the annual plan be added again? I wanted...
- Plan Free Country Türkiye Cumhuriyeti Device Android Operating System Windows My Question or Issue -Hello everyone, last year there was an annual plan for individuals, but it...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Duo plan
My wife and i have been on the same premium account for a while but got tired of bumping eachother off the music. I upgraded to duo but i cant invite her to duo cause it says shes already apart of it and cant be invited. So how can i get her onto the...
- My wife and i have been on the same premium account for a while but got tired of bumping eachother off the music. I upgraded to duo but i cant invite her to duo cause it says shes already apa...
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Solved!! how to remove hulu from spotify account
I am trying to create a Hulu tv account but am unable to because I already have a hulu accunt through spotify. I need to remove hulu from my spotify subscription.
- I am trying to create a Hulu tv account but am unable to because I already have a hulu accunt through spotify. I need to remove hulu from my spotify subscription.
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- Not applicable
- 3996 Views
- 7 replies
- 0 likes
- 3996 Views
- 7 replies
- 0 likes
Why am I being asked to pay when I’m a subscriber?
My wife is on my duo plan and is being asked to pay for one year bible when she used to get it and I get it.
- My wife is on my duo plan and is being asked to pay for one year bible when she used to get it and I get it.
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- Casual Listener
- 243 Views
- 2 replies
- 0 likes
- 243 Views
- 2 replies
- 0 likes
My address is the same as the account manager but I can’t accept the plan
My fiancé just got the Duo plan and after clicking the invitation and putting the same address the platform says that I’m living in a different country which is incorrect. How can we solve this issue? Before living in Canada we used to live in Peru, ...
- My fiancé just got the Duo plan and after clicking the invitation and putting the same address the platform says that I’m living in a different country which is incorrect. How can we solve this issue...
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Comprei um gift card e não está funcionando
Comprei um gift card de 100 reais na americanas e o código não está funcionandoPlanFreeCountryBrasilDeviceiphone 12
- Comprei um gift card de 100 reais na americanas e o código não está funcionando Plan Free Country Brasil Device iphone 12
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- Spotify Star
- 120 Views
- 1 replies
- 0 likes
- 120 Views
- 1 replies
- 0 likes
Uh prepaid visa vanilla gift card aint workin
tried to buy premium with a brand new 25 visa vanilla gift card and it wouldn’t work at all, even made sure the card was activated.
- tried to buy premium with a brand new 25 visa vanilla gift card and it wouldn’t work at all, even made sure the card was activated.
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- Newbie
- 376 Views
- 2 replies
- 0 likes
- 376 Views
- 2 replies
- 0 likes
Do I cancel my own subscription when I move to my partners duo plan?
I have joined my partners duo plan, but will I keep getting charged for my premium subscription, or do I need to cancel this?
- I have joined my partners duo plan, but will I keep getting charged for my premium subscription, or do I need to cancel this?
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- Spotify Star
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Not able to downgrade from premium duo to basic duo
Only options shown are Premium Duo and Free.
- Only options shown are Premium Duo and Free.
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- Spotify Star
- 110 Views
- 1 replies
- 0 likes
- 110 Views
- 1 replies
- 0 likes