Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 128198 Views
- 87 replies
- 10 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
My daughter added me to her famiygroup but you keep charging me £11.99
PlanPremium miniCountry IndiaDevice: samsung m 14Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just bought the premium mini which is for 7 days . The payment went through and i also recieved the reciept but the premium...
ive linked my account to gcash, and it only directs me to that - it confirms my student account has linked to gcash but never really gives any option to pay
I have an issue , i recently saw that i could see my spotify bedroom , which is a tiktok trend right now . Even tho they asked for almost total access to my account i didn't mind . I know it was my fault . But how can i change my password?.
PlanFree/PremiumCountryPortugalDeviceIphone 15 plus Operating SystemiOS 17My Question or IssueGood afternoon, I’ve just repurchased Spotify premium individual and, even though I don’t know how, I supposedly cancelled it just a minute after buying it....
My Spotify account was already on a premium subscription.
For student premium, does being enrolled within summer courses at a community college count as a student? (Community College is verified too when applying for student premium). When transferring to another University, how would that process work for ...
I was trying to figure out how I can pay for my subscription ahead of time. Money has been tight lately, and I pay on a month by month basis. While I currently have the extra money, I want to pay for my next month now, so I don’t have to worry about ...
PlanPremiumCountryFinlandDeviceMacbook ProOperating SystemiOS latest My Question or IssueFor some reason all my payment receipts have disappeared and it says that I do not have any. Where have all gone? I need to check these asap.
I had student plan before all this while and now it suddenly charged me 12$ even though I never switched back to individual plan and now I switched plans to student again so will I get my 12$ back and get charged for student?
i just had created a spotify account for the first time and i don’t have my free 3 months anymore.
My payment date is quite far off in the month and i would like to change it to the start of the month. But i don't want to cancel the premium because i have other people there as well and that would be a hassle.
PlanPremiumCountry USA Device(iPad ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently added my spouse to Premium Duo. He was on it once before but I removed him as he wasn’t using it. I added him back but he wa...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If I re-subscribe to Spotify Premium on the same day that I get paid what time does the char...
hello, I have Spotify in my Samsung tablet and iPhone 11.so the issue is whenever I try to make payment on my Spotify to upgrade to Spotify premium it wouldn’t go through. I get stuck at payment details and I never get the opportunity to input the ca...
PlanPremium FamilyCountryUSADeviceAll DevicesOperating SystemAll Operating Systems My Question or IssueI was once able to downgrade from Family Premium to Family Premium Basic which removed the audiobooks section which I don't use and lowered the cos...
I am a long time premium member and activated my free Hulu several years ago. I am now not able to access Hulu and it is prompting me to select a plan when I log in. Did this offering go away even though I never canceled it?PlanPremiumCountryUSA
Black don't get check until October 3rd
Hi there, Due to personal circumstances changing, I will no longer be wanting the Premium family subscription that I share with my flatmates. I'm hoping to move back onto Premium individual. My next bill is for 29 October you see. So does this mean t...
My payment went through and deducted from my gCash account but it is still saying Payment Failed in the Spotify website. Please reach out to me so I can send my Account Details and Proof of Payment.