Solved!! Listen to different playlists at the same time with Premium Duo
Moderator
118965 Views
36 replies
0 likes
- 118965 Views
- 36 replies
- 0 likes
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Solved!! How do I buy more listening hours for audiobooks
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
149556 Views
69 replies
10 likes
Premium for Family
- 149556 Views
- 69 replies
- 10 likes
Solved!! Basic Individual plan vs any premium plan
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
95231 Views
89 replies
4 likes
- 95231 Views
- 89 replies
- 4 likes
Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
293979 Views
162 replies
13 likes
- 293979 Views
- 162 replies
- 13 likes
I’ve had premium for 3 months and still receive advertisements. 10+ step correct plan failed
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
291 Views
1 replies
0 likes
- 291 Views
- 1 replies
- 0 likes
12 months pay
Hi! I can't do the payment for 12 months like I did the last 2 years in the family plan, why is that? I want to do the 12 months payment because is more simple for me.
Hi! I can't do the payment for 12 months like I did the last 2 years in the family plan, why is that? I want to do the 12 months payment because is more simple for me.
Spotify Star
371 Views
1 replies
0 likes
- 371 Views
- 1 replies
- 0 likes
changing region
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to change the payment method, and it wont let me add the new card as it doesn't al...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm try...
Spotify Star
519 Views
1 replies
0 likes
- 519 Views
- 1 replies
- 0 likes
Superuser Contribution GCash payments keep failing
It seems that the issue of 28-9 with processing Gcash payments is not resolved yet. I have enough funds but still get an error that Spotify is unable to process the payment.
It seems that the issue of 28-9 with processing Gcash payments is not resolved yet. I have enough funds but still get an error that Spotify is unable to process the payment.
Casual Listener
15209 Views
23 replies
2 likes
- 15209 Views
- 23 replies
- 2 likes
only able to choose premium plan from available plan options, not basic plan
PlanFree/PremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &n...
Spotify Star
391 Views
1 replies
0 likes
- 391 Views
- 1 replies
- 0 likes
How to pay
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
765 Views
1 replies
0 likes
- 765 Views
- 1 replies
- 0 likes
Superuser Contribution Received a Giftcard for 6 Months Premium Individual, but would like to use it for Duo Plan
PlanFreeCountryGermanyDevice1 x Android, 1 x AppleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI Received a Giftcard for 6 Months Premium Individual, but would like to use it for a Duo Plan with my daughter.My current p...
Plan Free Country Germany Device 1 x Android, 1 x Apple Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Received a Giftcard for 6 Months Premium ...
Moderator
318 Views
1 replies
0 likes
- 318 Views
- 1 replies
- 0 likes
Superuser Contribution Subskrypcja
zostaje mi co miesiąc pobierana kwota z karty, mimo iż dołączyłam do pakietu rodzinnego nie rozłączyło mi poprzedniej subskrypcji i za jedno konto są pobierane 2 razy płatność
zostaje mi co miesiąc pobierana kwota z karty, mimo iż dołączyłam do pakietu rodzinnego nie rozłączyło mi poprzedniej subskrypcji i za jedno konto są pobierane 2 razy płatność
Moderator
304 Views
1 replies
0 likes
- 304 Views
- 1 replies
- 0 likes
Superuser Contribution Merhba yardim
Merhaba. Ben bir hesabimda kartimi degisecegim icin premiumi kapattim. Sonra hesabi da kapattim. Ama simdi yenu bir hesap actim amma premium alamiylorum None of the below information is required. However, the more you provide the easier it will be fo...
Merhaba. Ben bir hesabimda kartimi degisecegim icin premiumi kapattim. Sonra hesabi da kapattim. Ama simdi yenu bir hesap actim amma premium alamiylorum None of the below information is required. How...
Moderator
245 Views
1 replies
0 likes
- 245 Views
- 1 replies
- 0 likes
Is it still possible to pay for an individual annual subscription?
PlanPremiumCountryTürkiyeFor the past two years, I was able to pay for an annual subscription, but now I simply can't find that option on the website. Is it still possible at all???
Plan Premium Country Türkiye For the past two years, I was able to pay for an annual subscription, but now I simply can't find that option on the website. Is it still possible at all???
Spotify Star
465 Views
1 replies
0 likes
- 465 Views
- 1 replies
- 0 likes
Superuser Contribution Me cobraron el mes de prueba
Hola, según veo la promoción son 3 meses de prueba pero aún así tengo el cargo en mi cuenta.
Hola, según veo la promoción son 3 meses de prueba pero aún así tengo el cargo en mi cuenta.
Moderator
281 Views
1 replies
0 likes
- 281 Views
- 1 replies
- 0 likes
Preciso pedir reembolso do meu spotify pois não consigo entrar na
Hoje na data foi descontado da minha conta o valor de ,mas quando tentei entrar na minha conta,não consigo acessá-la
Hoje na data <Moderator edit> foi descontado da minha conta o valor de <Moderator edit>,mas quando tentei entrar na minha conta,não consigo acessá-la
Spotify Star
698 Views
2 replies
0 likes
- 698 Views
- 2 replies
- 0 likes
i payed money for iindiviidual plan but that plan is not recieved
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
753 Views
3 replies
0 likes
- 753 Views
- 3 replies
- 0 likes
Superuser Contribution My friend cannot claim Spotify Premium, because they already have it?
PlansFree (My friend has free) / Premium (I have premium) / Premium (Other friend) CountryGermany, Malawi (not that important for main problem) DeviceOnePlus Nord 3 (My friend with the problem), Google Pixel 7a (Me), Samsung Galaxy S20 FE (My other f...
Plans Free (My friend has free) / Premium (I have premium) / Premium (Other friend) Country Germany, Malawi (not that important for main problem) Device OnePlus Nord 3 (My friend...
Moderator
3319 Views
3 replies
0 likes
- 3319 Views
- 3 replies
- 0 likes
i can't make a payment for a premium account. It says doesn't match count
i can't make a payment for a premium account. It says doesn't match country and form of payment
i can't make a payment for a premium account. It says doesn't match country and form of payment
Spotify Star
594 Views
1 replies
0 likes
- 594 Views
- 1 replies
- 0 likes
Payment for premium
PlanFree/PremiumCountryFranceDevice(iPhone 12)Operating System(iOS 18) My Question or IssueI would like to subscribe to spotify's premium offer and take advantage of the 3-month free trial but every time I try, I get a payment issues and this happens...
Plan Free/Premium Country France Device (iPhone 12) Operating System (iOS 18) My Question or Issue I would like to subscribe to spotify's premium offer and take advantage of ...
Spotify Star
433 Views
3 replies
1 likes
- 433 Views
- 3 replies
- 1 likes
Possu 2 contas no Spotify, preciso cancelar uma delas
nas duas contas possuo plano premium familia
nas duas contas possuo plano premium familia
Spotify Star
325 Views
1 replies
1 likes
- 325 Views
- 1 replies
- 1 likes
Superuser Contribution Refund
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
252 Views
1 replies
0 likes
- 252 Views
- 1 replies
- 0 likes
Cannot change to Duo subscription
PlanCurrently on Individual PremiumCountryUKDevicePC and Pixel 6 ProOperating SystemAndroid My Question or IssueI am currently subscribed to the Individual Premium plan, starting just a couple of months ago. I wish to use the Duo Premium plan, as my ...
Plan Currently on Individual Premium Country UK Device PC and Pixel 6 Pro Operating System Android My Question or Issue I am currently subscribed to the Individual Premium plan, star...
Casual Listener
331 Views
1 replies
0 likes
- 331 Views
- 1 replies
- 0 likes
Premium Family vs Basic Family in NL
Hi, I'm a user in the Netherlands. Just got an email that the price of Premium Family is going up to 21.99 euro. There's a Basic Family plan for 17.99, but I can't tell if it still offers some of the premium features like ad-free listening and downlo...
Hi, I'm a user in the Netherlands. Just got an email that the price of Premium Family is going up to 21.99 euro. There's a Basic Family plan for 17.99, but I can't tell if it still offers some of the...
Spotify Star
4136 Views
1 replies
0 likes
- 4136 Views
- 1 replies
- 0 likes