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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67221 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132574 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67878 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250760 Views
154 replies
13 likes
I received an email offering to Come back to premium, but once I tried to accept this offer I get this message "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."
I received an email offering to Come back to premium, but once I tried to accept this offer I get this message "Sorry, you are not eligible for that plan. Here are some other ways to g...
Visitor
1479 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
188 Views
1 replies
0 likes
Refund amount is not credited to account
Refund amount is not credited to account
Spotify Star
368 Views
1 replies
0 likes
PlanFreeCountryLithuaniaDeviceSamsung galaxy z flip 3 5gOperating SystemAndroid My Question or IssueI have a question could I ask to get a 3 month free subscription, I have never tried it and want to try it
Plan Free Country Lithuania Device Samsung galaxy z flip 3 5g Operating System Android My Question or Issue I have a question could I ask to get a 3 month free subscription, ...
Spotify Star
530 Views
1 replies
0 likes
Plan/Premium CountryAustraliaDevice(Samsung Galaxy 23Operating System(Android My Question or IssueI signed up and paid for a premium account through my sons phone can I upgrade to a premium family account with my phone being the master (I know I coul...
Plan /Premium Country Australia Device (Samsung Galaxy 23 Operating System (Android My Question or Issue I signed up and paid for a premium account through my sons phone ...
Spotify Star
200 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
232 Views
1 replies
1 likes
Hi, is it possible to change the student after activating the student subscription, or is it one student per account?
Hi, is it possible to change the student after activating the student subscription, or is it one student per account?
Spotify Star
550 Views
3 replies
1 likes
PlanFamily PremiumOperating SystemiOS, Windows My Question or IssueHi, I am part of a Family Subscription and as soon as I connect to my Google Nest speaker, Spotify starts to behave like I was on Free version (however, Account info still says Premiu...
Plan Family Premium Operating System iOS, Windows My Question or Issue Hi, I am part of a Family Subscription and as soon as I connect to my Google Nest speaker, Spotify starts to behave...
Casual Listener
508 Views
6 replies
4 likes
Can I legally use spotify from Belarus?
Can I legally use spotify from Belarus?
Spotify Star
180 Views
1 replies
1 likes
I was prompted to re-verify my address but failed to do so within the 7-day grace period, because my father passed away and I had other things on my mind. Now it seems I was kicked out of the premium plan and can no longer join.Do you know how I can ...
I was prompted to re-verify my address but failed to do so within the 7-day grace period, because my father passed away and I had other things on my mind. Now it seems I was kicked out of the pr...
Spotify Star
310 Views
1 replies
1 likes
Hi, Me and my partner decided to start a Duo plan a week ago. We're enjoying it and our children wanted to join in, so we're considering taking a Family plan to include them too. The question is, since I joined the above-described Duo plan just recen...
Hi, Me and my partner decided to start a Duo plan a week ago. We're enjoying it and our children wanted to join in, so we're considering taking a Family plan to include them too. The questio...
Spotify Star
756 Views
3 replies
1 likes
Dear Spotify Support,I recently saw an advertisement on Instagram from the official Spotify account, which offered a 4-month Premium plan for ₹119. Based on this advertisement, I proceeded with the payment of ₹119 on 01/03/2025.However, upon checking...
Dear Spotify Support, I recently saw an advertisement on Instagram from the official Spotify account, which offered a 4-month Premium plan for ₹119. Based on this advertisement, I proceeded with the...
Spotify Star
1193 Views
2 replies
1 likes
Hello,I get the Spotify Premium from Zain companythey send me link to activatedafter I choose my Spotify account and click on Start Spotify Premium nowit's showing this page:Sorry!Looks like that offer is no longer available, or there was a problem w...
Hello, I get the Spotify Premium from Zain company they send me link to activated after I choose my Spotify account and click on Start Spotify Premium now it's showing this page: Sorry! Looks l...
Moderator
273 Views
1 replies
0 likes
PlanPremiumCountryCANADASamsung Galaxy 23+Android Account is linked to my hotmail, which does not get used often. Multiple users were added to a family plan without any confirmation from me. I removed them when I realized, and changed my plan back to...
Plan Premium Country CANADA Samsung Galaxy 23+ Android Account is linked to my hotmail, which does not get used often. Multiple users were added to a family plan without any confirmatio...
Moderator
260 Views
1 replies
0 likes
make it so we can buy premium on the app
make it so we can buy premium on the app
Spotify Star
155 Views
1 replies
0 likes
Use mis tarjetas y ninguna me dejo visa y mastercard
Use mis tarjetas y ninguna me dejo visa y mastercard
Spotify Star
152 Views
1 replies
0 likes
PlanPremiumCountryEngland, United KingdomDeviceiPhone 11Operating SystemiOS 18 My Question or IssueI bought premium for a year, it’s been a month and my Spotify a) won’t let me listen to any songs and b) is saying I’m on a free plan now?
Plan Premium Country England, United Kingdom Device iPhone 11 Operating System iOS 18 My Question or Issue I bought premium for a year, it’s been a month and my Spotify a) won’t let ...
Spotify Star
207 Views
1 replies
1 likes
Hey everyone, I recently subscribed to the Spotify Premium 4-month plan, and I noticed that my renewal date says I will be charged [snip - Moderator edit]. Now, I'm a bit confused about the date format. I know different platforms use different format...
Hey everyone, I recently subscribed to the Spotify Premium 4-month plan, and I noticed that my renewal date says I will be charged [snip - Moderator edit]. Now, I'm a bit confused about th...
Moderator
823 Views
3 replies
0 likes
I cannot change my individual plan to a family plan as it's 'managed by Google'. I've tried cancelling my subscription, changing payment methods but neither seem to work.I've tried on multiple devices through my account and I've tried different solut...
I cannot change my individual plan to a family plan as it's 'managed by Google'. I've tried cancelling my subscription, changing payment methods but neither seem to work. I've tried on multiple de...
Casual Listener
652 Views
2 replies
0 likes
I subscribed to Spotify Duo in December 2023, which is priced at 199 PHP per month. However, I noticed that I’ve consistently been charged a higher amount, typically around 200-201 PHP. I’m wondering if there are any hidden or additional charges, as ...
I subscribed to Spotify Duo in December 2023, which is priced at 199 PHP per month. However, I noticed that I’ve consistently been charged a higher amount, typically around 200-201 PHP. I’m wondering...
Not applicable
1041 Views
3 replies
0 likes
