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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146022 Views

69 replies

10 likes

Premium for Family
  • 146022 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91522 Views

89 replies

4 likes

  • 91522 Views
  • 89 replies
  • 4 likes

Spotify Gift Card says “ Unfortunately this Premium code does not seem to be valid.” When Redeeming

PlanFree/PremiumCountry DeviceiPhone 13 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGift card I hot for Christmas says “Unfortunately this Premium code does not seem to be valid. Try again or contact customer servic...

Visitor

Plan Free/Premium Country   Device iPhone 13 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Gift card I hot for Christmas says “Unfortuna...

Billy-J

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Got a free trial, payment failed, now that i fixed it I can't use my free trial code

I got a free trail when I went through the steps to redeem it my payment fail. I got the payment fixed. Now when I got through the steps to redeem it says I have already had a free trail and can not redeem. When I go to my order history it only shows...

Visitor

I got a free trail when I went through the steps to redeem it my payment fail. I got the payment fixed. Now when I got through the steps to redeem it says I have already had a free trail and can not ...

Anyk17

Spotify Star

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot buy Premium

i tried buying Spotify Premium using Google Play but it says the country should match your Google Play account's. I checked that it matches and both are India but it still says to switch to United States and the payment is unsuccessful. PlanFreeCount...

Visitor

i tried buying Spotify Premium using Google Play but it says the country should match your Google Play account's. I checked that it matches and both are India but it still says to switch to United St...

Ivelina

Moderator

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

payment

i can't register to the 3 month free trail it's always says payment issues, and even when i tried for the family plan. PlanFree/PremiumCountryegypt Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Window...

Visitor

i can't register to the 3 month free trail it's always says payment issues, and even when i tried for the family plan.  Plan Free/Premium Country egypt  Device (iPhone 8, Samsung Gala...

Billy-J

Spotify Star

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Se rasgo mi código de la tarjeta de spotify premium y no puedo leerlo

Ninguno de los siguientes datos es obligatorio. Sin embargo, cuanto más nos proporcionen, más fácil nos resultará ayudarle.PlanGratis/PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9, MacBook Pro finales de 2016)Sistema operativo(iOS 10, Android Or...

Visitor

Ninguno de los siguientes datos es obligatorio. Sin embargo, cuanto más nos proporcionen, más fácil nos resultará ayudarle. Plan Gratis/Premium País   Dispositivo (iPhone 8, Samsung Galaxy...

ThisCommunitySucks

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution I pay annually and my audio book time ran out - will I get more time next month?

I paid for my premium subscription on an annual basis and my audiobook time just ran out. Will this time renew next month, or am I totally out of audiobook time until next year?

Newbie

I paid for my premium subscription on an annual basis and my audiobook time just ran out. Will this time renew next month, or am I totally out of audiobook time until next year?

Eni

Moderator

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Wife was plan manager for premium duo, can I change that to myself?

Hello.My wife was the plan manager for our premium duo spotify but recently passed. Is there a way that I could switch everything to me while keeping the same plan?Or at the least is there a way that I could transfer all the songs she liked to a play...

Visitor

Hello. My wife was the plan manager for our premium duo spotify but recently passed. Is there a way that I could switch everything to me while keeping the same plan? Or at the least is there a way ...

Bittencourt

Spotify Star

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Gift card trouble.

PlanFree/PremiumCountryUsaDevice(iPhone 7, HP Laptop)Operating System(iOS 10, Windows 10,) My Question or IssueI have a Spotify premium card and there's two letters that could be an O or a zero. I have no clue which of them they are and I've tried al...

Casual Listener

  Plan Free/Premium Country Usa Device (iPhone 7, HP Laptop) Operating System (iOS 10,  Windows 10,)   My Question or Issue I have a Spotify premium card and there's two let...

bteismaa

Visitor

7393 Views

10 replies

0 likes

giftcard
  • 7393 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Issue with Spotify 2-Month Subscription Offer

Dear Spotify Support,I recently subscribed to a Spotify Premium offer that promised 2 months of subscription for ₹129. However, I received access for only 1 month. I would like to clarify that this is my first time purchasing Spotify Premium, and I h...

Newbie

Dear Spotify Support, I recently subscribed to a Spotify Premium offer that promised 2 months of subscription for ₹129. However, I received access for only 1 month. I would like to clarify that this...

DiegoRoss

Newbie

1781 Views

2 replies

0 likes

  • 1781 Views
  • 2 replies
  • 0 likes

Lost access to Hulu

I had the individual plan with hulu, and my credit card expired and I went in and put in a new credit card and hulu is no longer attached to my account. Can you fix this error?

Visitor

  I had the individual plan with hulu, and my  credit card expired and I went in and put in a new credit card and hulu is no longer attached to my account.  Can you fix this error?&n...

JohnnyBlaze024

Newbie

493 Views

3 replies

0 likes

  • 493 Views
  • 3 replies
  • 0 likes

Superuser Contribution Credit card not being accepted

PlanFree/Premium CountryCanada Operating SystemiPhone 7 - iOS 10 My Question or IssueHey, I have been trying to subscribe for Premium Duo but after I put in my credit card details it says ‘something went wrong’. There’s nothing wrong with the credit ...

Visitor

  Plan Free/Premium   Country Canada  Operating System iPhone 7 - iOS 10   My Question or Issue Hey, I have been trying to subscribe for Premium Duo but after I pu...

Danna6

Visitor

1751 Views

8 replies

2 likes

  • 1751 Views
  • 8 replies
  • 2 likes

Solved!! Any plans to offer Spotify Duo+ Hulu Bundle?

Would love to do Spotify Duo, but not at the expense of losing Hulu bundle...any plans to make a Spotify Duo + Hulu bundle?

Visitor

Would love to do Spotify Duo, but not at the expense of losing Hulu bundle...any plans to make a Spotify Duo + Hulu bundle?    

cu4ttro

Visitor

8322 Views

3 replies

1 likes

  • 8322 Views
  • 3 replies
  • 1 likes

free trial cancelled but want it back

i saw a community post earlier saying i would still have the premium benefits if i cancelled my free trial till the end if the billing date but my account automatically switched to free when i cancelled it, can i get it back?

Newbie

i saw a community post earlier saying i would still have the premium benefits if i cancelled my free trial till the end if the billing date but my account automatically switched to free when i cancel...

Maxim

Spotify Star

1750 Views

1 replies

0 likes

  • 1750 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have an iphone 13 and I have a Premium individual account. For some reason I was logged out of this and I had t...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have an iphone 13 and I hav...

Vasil

Moderator

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i see de emails of my accounts associate in my family plan

PlanPremiumCountryArg Hi,How can i see the emails from my associate accounts in my plan?The only information available i can see is the username. Thanks.

Casual Listener

Plan Premium Country Arg     Hi, How can i see the emails from my associate accounts in my plan? The only information available i can see is the username.   Thanks.  ...

Alex85Ostel

Visitor

22198 Views

19 replies

3 likes

  • 22198 Views
  • 19 replies
  • 3 likes

Solved!! Monthly audiobook limit (Germany)

I was thrilled to discover last night that the audiobook feature made it to Germany! I'm an avid audiobook listener and will be getting a lot of use out of it. I was just wondering why the monthly limit is 12 hours in Germany and in other countries i...

Roadie

I was thrilled to discover last night that the audiobook feature made it to Germany! I'm an avid audiobook listener and will be getting a lot of use out of it. I was just wondering why the monthly li...

violetcities

Roadie

2531 Views

2 replies

0 likes

  • 2531 Views
  • 2 replies
  • 0 likes