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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132229 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66901 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249201 Views
154 replies
13 likes
Hi, Me and my partner decided to start a Duo plan a week ago. We're enjoying it and our children wanted to join in, so we're considering taking a Family plan to include them too. The question is, since I joined the above-described Duo plan just recen...
Hi, Me and my partner decided to start a Duo plan a week ago. We're enjoying it and our children wanted to join in, so we're considering taking a Family plan to include them too. The questio...
Spotify Star
744 Views
3 replies
1 likes
Dear Spotify Support,I recently saw an advertisement on Instagram from the official Spotify account, which offered a 4-month Premium plan for ₹119. Based on this advertisement, I proceeded with the payment of ₹119 on 01/03/2025.However, upon checking...
Dear Spotify Support, I recently saw an advertisement on Instagram from the official Spotify account, which offered a 4-month Premium plan for ₹119. Based on this advertisement, I proceeded with the...
Spotify Star
1189 Views
2 replies
1 likes
Hello,I get the Spotify Premium from Zain companythey send me link to activatedafter I choose my Spotify account and click on Start Spotify Premium nowit's showing this page:Sorry!Looks like that offer is no longer available, or there was a problem w...
Hello, I get the Spotify Premium from Zain company they send me link to activated after I choose my Spotify account and click on Start Spotify Premium now it's showing this page: Sorry! Looks l...
Moderator
269 Views
1 replies
0 likes
PlanPremiumCountryCANADASamsung Galaxy 23+Android Account is linked to my hotmail, which does not get used often. Multiple users were added to a family plan without any confirmation from me. I removed them when I realized, and changed my plan back to...
Plan Premium Country CANADA Samsung Galaxy 23+ Android Account is linked to my hotmail, which does not get used often. Multiple users were added to a family plan without any confirmatio...
Moderator
253 Views
1 replies
0 likes
make it so we can buy premium on the app
make it so we can buy premium on the app
Spotify Star
152 Views
1 replies
0 likes
Use mis tarjetas y ninguna me dejo visa y mastercard
Use mis tarjetas y ninguna me dejo visa y mastercard
Spotify Star
151 Views
1 replies
0 likes
PlanPremiumCountryEngland, United KingdomDeviceiPhone 11Operating SystemiOS 18 My Question or IssueI bought premium for a year, it’s been a month and my Spotify a) won’t let me listen to any songs and b) is saying I’m on a free plan now?
Plan Premium Country England, United Kingdom Device iPhone 11 Operating System iOS 18 My Question or Issue I bought premium for a year, it’s been a month and my Spotify a) won’t let ...
Spotify Star
202 Views
1 replies
1 likes
Hey everyone, I recently subscribed to the Spotify Premium 4-month plan, and I noticed that my renewal date says I will be charged [snip - Moderator edit]. Now, I'm a bit confused about the date format. I know different platforms use different format...
Hey everyone, I recently subscribed to the Spotify Premium 4-month plan, and I noticed that my renewal date says I will be charged [snip - Moderator edit]. Now, I'm a bit confused about th...
Moderator
774 Views
3 replies
0 likes
I cannot change my individual plan to a family plan as it's 'managed by Google'. I've tried cancelling my subscription, changing payment methods but neither seem to work.I've tried on multiple devices through my account and I've tried different solut...
I cannot change my individual plan to a family plan as it's 'managed by Google'. I've tried cancelling my subscription, changing payment methods but neither seem to work. I've tried on multiple de...
Casual Listener
640 Views
2 replies
0 likes
I subscribed to Spotify Duo in December 2023, which is priced at 199 PHP per month. However, I noticed that I’ve consistently been charged a higher amount, typically around 200-201 PHP. I’m wondering if there are any hidden or additional charges, as ...
I subscribed to Spotify Duo in December 2023, which is priced at 199 PHP per month. However, I noticed that I’ve consistently been charged a higher amount, typically around 200-201 PHP. I’m wondering...
Not applicable
1029 Views
3 replies
0 likes
PlanPremium/Duo My Question or IssueI received an email a few days back about a 2 month duo trial for the normal premium price ($11.99). It said after 2 months the price would go to $16.99. I followed the link, and at the checkout page, it said the p...
Plan Premium/Duo My Question or Issue I received an email a few days back about a 2 month duo trial for the normal premium price ($11.99). It said after 2 months the price would go...
Visitor
1544 Views
2 replies
0 likes
Hola Muy buenos días Quisiera saber si hay alguna posibilidad de que me ofrezcan algún descuento o una tarjeta regalo debido a que llevo mucho tiempo comprando Spotify de manera individual mensual y sinceramente me parece un poco costoso para Colombi...
Hola Muy buenos días Quisiera saber si hay alguna posibilidad de que me ofrezcan algún descuento o una tarjeta regalo debido a que llevo mucho tiempo comprando Spotify de manera individual mensual y ...
Moderator
251 Views
1 replies
0 likes
Hi, as the new year begins I want to better manage funds by posting subscriptions in bulk. I can’t find an option for annual payment. Is this feature not available. If it is please direct me. Thanks
Hi, as the new year begins I want to better manage funds by posting subscriptions in bulk. I can’t find an option for annual payment. Is this feature not available. If it is please direct me. Thanks
Newbie
2340 Views
2 replies
0 likes
Planpremium/studentCountryUSADevicePC/IphoneOperating SystemIOS and Windows 11 My Question or IssueI have tried multiple times to switch plans from a premium, which costs 12 dollars, to the student. even though the system says I have switched plans, ...
Plan premium/student Country USA Device PC/Iphone Operating System IOS and Windows 11 My Question or Issue I have tried multiple times to switch plans from a premium, which costs 12 ...
Moderator
240 Views
1 replies
0 likes
Abonnement famille
Abonnement famille
Moderator
145 Views
1 replies
0 likes
Hello! Today I requested a refund and I was wondering how long does it take spotify to give us a refund? Thank you!
Hello! Today I requested a refund and I was wondering how long does it take spotify to give us a refund? Thank you!
Visitor
1180 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a premium subscription, and I needed to renew it since the billing date is coming up s...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Casual Listener
294 Views
2 replies
0 likes
Hi, I've just been charged $12.99 for my spotify account. I cancelled my paid subscription quite some time ago. In my account settings it says that I'm a free user, and I'm certainly not getting premium features on my account. I would like a refund o...
Hi, I've just been charged $12.99 for my spotify account. I cancelled my paid subscription quite some time ago. In my account settings it says that I'm a free user, and I'm certainly not getting pr...
Casual Listener
1044 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
190 Views
1 replies
0 likes
I paid for a single premium subscription it is still on free
I paid for a single premium subscription it is still on free
Visitor
1407 Views
6 replies
1 likes
