Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70737 Views
16 replies
37 likes

70737 Views
16 replies
37 likes

Solved!!Superuser Contribution Local Files do not work in any capacity whatsoever

PlanPremiumCountryUnited Kingdom / EnglandDeviceiPhone XROperating SystemiOS 15.3.1My Question or IssueLocal Files recently got updated to have support for files on "this device" which I was happy about as I could never get local file sync to work. C...

saucyg
Regular
Plan Premium Country United Kingdom / England Device iPhone XR Operating System iOS 15.3.1 My Question or Issue Local Files recently got updated to have support for files on "this device" wh...
2022-05-24 12:41:03 AM
2022-06-01 2:21:24 PM
Dian
Spotify Legend
2711 Views
5 replies
1 likes

2711 Views
5 replies
1 likes

Lyrics Not Working Iphone 11

PlanPremiumCountryPhilippinesDeviceiPhone 11Operating System(iOS 15.5) My Question or IssueThe lyrics are not showing on my iOS device. On desktop and TV are working but on the phone it doesn’t work. It’s really frustrating.I need a little bit of hel...

elgieilusorio10
Newbie
Plan Premium Country Philippines Device iPhone 11 Operating System (iOS 15.5) My Question or Issue The lyrics are not showing on my iOS device. On desktop and TV are working bu...
2022-05-31 5:07:41 PM
2022-05-31 12:16:34 AM
Loxer
Community Legend
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

Albums won't load and music does not play when not connected to wi-fi

PlanPremiumCountryAustraliaDeviceiPhone 12 MiniOperating SystemiOS 15.4.1 My Question or IssueHi there. When I am not connected to wifi, albums do not load and I cannot play any music thats not already downloaded. The image of the three 'loading bubb...

sofia12341
Newbie
Plan Premium Country Australia Device iPhone 12 Mini Operating System iOS 15.4.1 My Question or Issue Hi there. When I am not connected to wifi, albums do not load and I cannot play ...
2022-05-26 9:30:00 AM
2022-05-31 12:13:38 AM
Loxer
Community Legend
175 Views
1 replies
0 likes

175 Views
1 replies
0 likes

Superuser Contribution Can’t see lyrics on my iPhone

Hi, I’ve reviewed the articles related to my issue and nothing has worked. And the issue is only with the app on my iPhone as I am able to see the lyrics on my laptop and tv using the same account. The only thing I can see is the “storyline” of some ...

LEBQ
Newbie
Hi, I’ve reviewed the articles related to my issue and nothing has worked. And the issue is only with the app on my iPhone as I am able to see the lyrics on my laptop and tv using the same account. T...
2022-05-30 7:04:34 PM
2022-05-30 10:47:34 PM
Novy
Moderator
548 Views
1 replies
1 likes

548 Views
1 replies
1 likes

Superuser Contribution How do I get suggestions to play?

For more context, I use iOS and have premium. Recently, my suggested songs won't play. When I try to add songs to my playlists, it still shows them like normal. However, when you click on the songs, they don't play. I know a few other people have had...

tsiquoquo
Casual Listener
For more context, I use iOS and have premium. Recently, my suggested songs won't play. When I try to add songs to my playlists, it still shows them like normal. However, when you click on the ...
2022-05-28 10:22:30 PM
2022-05-30 3:38:37 PM
tsiquoquo
Casual Listener
302 Views
2 replies
0 likes
suggested songs

302 Views
2 replies
0 likes

Superuser Contribution Play Feedback Sounds stopped working suddenly...

PlanPremiumCountryUSADevice(iPhone 13 Pro)Operating System(iOS 15.3)Spotify Version8.7.4.1352 My Question or IssueFor the past 5 or 6 years that I have used Spotify the feedback sound that plays when I hit next was working fine (I would hear it when ...

h18
Regular
Plan Premium Country USA Device (iPhone 13 Pro) Operating System (iOS 15.3) Spotify Version 8.7.4.1352 My Question or Issue For the past 5 or 6 years that I have used Spotify the f...
2022-02-09 5:30:28 PM
2022-05-30 9:52:01 AM
MattSuda
Spotify Star
3607 Views
19 replies
0 likes

3607 Views
19 replies
0 likes

Superuser Contribution My phone won't show songs I transferred from iTunes

My phone won't show songs I've transferred from iTunes on playlists? I have a playlist with gray arrows, but the songs just aren't showing up?

LeahMR
Newbie
My phone won't show songs I've transferred from iTunes on playlists? I have a playlist with gray arrows, but the songs just aren't showing up?
2017-06-07 9:43:11 PM
2022-05-29 9:09:16 PM
AndresM
Spotify
503 Views
4 replies
1 likes

503 Views
4 replies
1 likes

Superuser Contribution Edit playlist on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m not able to edit playlists anymore. This changed a month ago. See screenshot. The drag a...

1fys-63p_pybc
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2019-11-07 1:53:59 PM
2022-05-29 8:07:10 PM
AndresM
Spotify
2913 Views
3 replies
0 likes

2913 Views
3 replies
0 likes

IPhone 5S BMW ConnectedDrive Low Volume

Hi Spotify, First of all - the integration between Spotify and BMW ConnecteDrive is just fantastic - I use it all the time. The issue however is that the volume when playing from Spotify is quite a bit lower than when listening to other sources. So w...

danhusan
Regular
Hi Spotify, First of all - the integration between Spotify and BMW ConnecteDrive is just fantastic - I use it all the time. The issue however is that the volume when playing from Spotify is ...
2016-07-15 6:56:21 PM
2022-05-29 7:59:58 PM
kqb-slelg_y49
Newbie
6293 Views
16 replies
9 likes

6293 Views
16 replies
9 likes

Superuser Contribution Spotify skips songs when connected to Sync system on my car

PlanPremiumCountryUSDeviceIphone 11Operating SystemiOS 14.8.1 My Question or Issue Why spotify keeps skipping songs when connected through bluetooth to my Car Sync system. Microsoft system for Ford C-max 2013. This issue just started the last year.It...

vjbagman
Visitor
Plan Premium Country US Device Iphone 11 Operating System iOS 14.8.1 My Question or Issue Why spotify keeps skipping songs when connected through bluetooth to my Car Sync sys...
2022-05-28 6:32:15 PM
2022-05-29 7:43:47 PM
AndresM
Spotify
1556 Views
1 replies
0 likes

1556 Views
1 replies
0 likes

Superuser Contribution Pausing on ads

PlanFreeCountryUSA DeviceiPhone 11Operating SystemiOS 15.5 I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and the ad loads, but does not play automatically. Rather, it pauses, with a “unable to comp...

Face_Man
Newbie
Plan Free Country USA Device iPhone 11 Operating System iOS 15.5 I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and t...
2022-05-28 6:02:50 PM
2022-05-29 7:10:35 PM
AndresM
Spotify
332 Views
1 replies
0 likes

332 Views
1 replies
0 likes

Keeps asking for network connection

Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data. This is really annoying - if I turn on offline mode, it shouldn't bu...

grahamtriggs
Casual Listener
Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data. This is ...
2016-03-21 2:13:44 PM
2022-05-28 11:55:35 AM
user-removed
Not applicable
1562 Views
7 replies
0 likes

1562 Views
7 replies
0 likes

Solved!!Superuser Contribution Liked Songs glitches out after update 8.7.32.1667

PlanFreeCountryUSADeviceiPhone SE and iPad Air 2 Operating SystemiOS 10My Question or IssueOriginally, the glitch was happening only on my phone where every time I tapped into my "liked songs" playlist, it kicked me out of the app. My iPad and laptop...

Moonstone42
Casual Listener
Plan Free Country USA Device iPhone SE and iPad Air 2 Operating System iOS 10 My Question or Issue Originally, the glitch was happening only on my phone where every time I tapped int...
2022-05-26 2:01:52 AM
2022-05-27 4:10:54 PM
Eni
Moderator
614 Views
1 replies
0 likes

614 Views
1 replies
0 likes

didn't even pay for anything but I still get scammed

PlanFreeCountry DeviceSamsung Note 8Operating SystemAndroid My Question or IssueI get the app on my Samsung, I find my favorite artist, I pick the specific song but a completely different one plays? If what I hear about having to get premium is corre...

PatriciaBarto
Casual Listener
Plan Free Country Device Samsung Note 8 Operating System Android My Question or Issue I get the app on my Samsung, I find my favorite artist, I pick the specific song ...
2022-05-26 12:58:36 PM
2022-05-26 8:21:18 PM
Billy-J
Spotify Star
230 Views
1 replies
0 likes
Samsung

230 Views
1 replies
0 likes

Solved!! Unable to shuffle songs in playlists on mobile device - autoplays specific genre - iOS 15.5

Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put the Heavy Metal playlist in the queue. It would pla...

Leggie
Regular
Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put ...
2022-05-26 1:45:21 AM
2022-05-26 4:29:19 PM
Leggie
Regular
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Solved!! Just logged out - now can't find my profile!!!

Plan: PremiumCountry: USADevice(iPhone 13)Operating System(iOS 15.5) My Question or IssueI can logon to the desktop and I have my profile, playlists and followers. But after logging off my mobile device, and logging back in with user name and passwor...

Leggie
Regular
Plan: Premium Country: USA Device (iPhone 13) Operating System (iOS 15.5) My Question or Issue I can logon to the desktop and I have my profile, playlists and followers. But after...
2022-05-26 3:19:21 PM
2022-05-26 4:26:24 PM
Leggie
Regular
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Superuser Contribution iPhone Settings does not include Local Files

PlanFree/PremiumCountry DeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would like to play these with Spotify. When i search for how to do this, all the answers say ...

1216648548
Regular
Plan Free/Premium Country Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would lik...
2022-05-24 7:11:38 PM
2022-05-25 11:39:26 AM
Yordan
Moderator
321 Views
2 replies
0 likes

321 Views
2 replies
0 likes

Superuser Contribution Album artwork not showing on .m4a files

PlanPremiumCountryAustraliaDeviceiPhone 11 Pro MaxOperating SystemiOS 14.8 My Question or IssueI managed to sync my local files from my PC to my phone but I noticed that .m4a files are missing their artwork. It shows normally on the PC and all other ...

PuppetMaster000
Regular
Plan Premium Country Australia Device iPhone 11 Pro Max Operating System iOS 14.8 My Question or Issue I managed to sync my local files from my PC to my phone but I noticed that .m4a...
2022-05-22 12:50:12 PM
2022-05-25 10:45:26 AM
Kiril
Moderator
2768 Views
3 replies
2 likes

2768 Views
3 replies
2 likes

Anyone on an iPhone use Spotify rather than Apple Music? if so why ?

PlanFreeCountryUSADeviceiPhone 10Operating SystemiOS 10My Question or IssueI have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some replies, the fact apple haven’t figured out handoff for Apple Music is insane ...

Kristina345
Regular
Plan Free Country USA Device iPhone 10 Operating System iOS 10 My Question or Issue I have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some r...
2022-05-17 1:42:14 PM
2022-05-24 9:17:35 PM
jrham
Roadie
679 Views
1 replies
0 likes
iphone 10

679 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify prevents voice prompts from navigation apps like Apple Maps and Google Maps

PlanPremiumCountryUnited StatesDeviceiPhone SE (2nd Generation)Operating SystemiOS 14.6 My Question or IssueI notice that whenever I am playing music from Spotify (Bluetooth), it prevents Apple Maps and Google Maps from issuing voice prompts whenever...

sadastronaut
Roadie
Plan Premium Country United States Device iPhone SE (2nd Generation) Operating System iOS 14.6 My Question or Issue I notice that whenever I am playing music from Spotify (Bluetooth)...
2021-06-15 5:28:40 PM
2022-05-24 7:57:23 PM
Eni
Moderator
7846 Views
5 replies
0 likes

7846 Views
5 replies
0 likes

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