10 hours free each month?

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10 hours free each month?

marmite_hater

I'm a little confused.  Its May 1st, I turned on Spotify this afternoon for the first time this month and just got told that I maxed my 10 hours at 5pm.  How can that be?

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Peter__

Hey! Welcome to the community 🙂 

 

The 10 hours free is allocated weekly, in chunks of 2.5 hours per week max (rather than all in one lump at the start of the month). Those weekly chunks are given to you on the same day each week, so you never need to wait more than 7 days to listen again. 

 

Peter 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Peter__

Hey! Welcome to the community 🙂 

 

The 10 hours free is allocated weekly, in chunks of 2.5 hours per week max (rather than all in one lump at the start of the month). Those weekly chunks are given to you on the same day each week, so you never need to wait more than 7 days to listen again. 

 

Peter 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Liam

@marmite_hater wrote:

I'm a little confused.  Its May 1st, I turned on Spotify this afternoon for the first time this month and just got told that I maxed my 10 hours at 5pm.  How can that be?


The limit is actually 2.5 hours a week, NOT 10 hours a month 🙂

 

Liam

marmite_hater

Oooh - thank you!  That makes sense now.  Feel like a dunce - should have known that eh?

 

 

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