408 error

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408 error

Jaaake
Newbie
I've been travelling for 3 months and all of sudden this error 408 pops up and i cant log in. I am in the states and been here for about a week. What should i do?
2 Replies

smelico
Community Legend

You may need to change the country in your profile:

 

http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Error-408/m-p/283310#M37827

 

If that doesn't work, please post an update so someone with more knowledge about that can help out.

Taylor
Community Legend

Hi, and welcome to the communtiy!

 

Smelico is right, but just to add a little more to that if it doesn't work:

Please note that to go abroad generally, a premium subscription is required for any longer than 14 days (On free, it will stop working until you go back to your normal country).

If you have an unlimited/premium subscription, you can go abroad for as long as you like.

 

At that point, if you have a subscription, please note the country in your account must match the country of your card. But if you have a subscription that doesn't matter as you can go wherever you want for as long as you like.

 

Anthony 🙂

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