Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Today I bought a 3 months subscription for 0.99€, how can I turn the auto renewal off and keep the current subscription? Thanks in advance and sorry for possible bad English!
EDIT: wrong section, I was sure I was posting in "Accounts and Subscriptions", I am sorry for this.
Solved! Go to Solution.
Oh I see, so to clarify - you'd like to cancel you're auto-pay now (month 1 I assume) and have it just finish the 3 months at .99 then go back to Free Spotify? Or you want to turn off auto-pay right now and just go back to Free Spotify right now?
For the first part, I'm not sure you can do that without waiting until the 3rd payment is complete.
If you're asking how to just stop the auto-pay and go back to Free after this month (assuming you've completed your first payment you'll get the rest of the month on Premium), here are the steps to cancel it:
1) Go into your Spotify app. Next to your name in the upper right hand side is a downward point arrow. When you click on it, it says "Private Session, Account, Settings, Log Out".
2) Click "Account", and it will take you to the internet.
3) On the right hand side of the web page, it should say you are on Spotify Premium (even though it's just a trial). Under it says "VIEW DETAILS". Click that.
4) This will take you to a page that has all your credit/debit card information. Under where it says "UPDATE DETAILS", there is an option to "cancel subscription". From there just confirm that you don't want to pay anymore. Assuming you've made 1 payment, you should get the rest of the month on Premium.
I'm sorry if I misunderstood what you're asking, but by turning off auto-renewal now, it shouldn't cancel the subscription today, it will cancel the subscription the next time you have to make a payment, which it sounds like you don't want to make. So if you made your first payment today, you'll still have Premium for a month.