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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76242 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94078 Views
9 replies
2 likes
If I buy the 0.99 for 3 months of preminium may I cancel it after the 3 months so I do not have to pay 9.99? Or will it not allow me ?
If I buy the 0.99 for 3 months of preminium may I cancel it after the 3 months so I do not have to pay 9.99? Or will it not allow me ?
Not applicable
213 Views
1 replies
0 likes
Hi. I get theese Spotify mails from Spotify sweden that says " we can not charge your account ". Still your charging My account. Is IT spam? Also, the Spotify logo is in black/white?? Emil
Hi. I get theese Spotify mails from Spotify sweden that says " we can not charge your account ". Still your charging My account. Is IT spam? Also, the Spotify logo is in black/white?? Emil
Not applicable
1063 Views
2 replies
0 likes
Just delete not going to waste my time. The fact that you have to go to Twitter for proper support and can't send an email is simply asinine.
Just delete not going to waste my time. The fact that you have to go to Twitter for proper support and can't send an email is simply asinine.
Newbie
254 Views
1 replies
0 likes
How can I set up a username and password? I've been using the login to Facebook feature and I'd like to have it set up the other way.
How can I set up a username and password? I've been using the login to Facebook feature and I'd like to have it set up the other way.
Community Legend
174 Views
1 replies
0 likes
Hi! Im helping a friend with Spotify, some days ago, login to mobile stopped working, says "wrong password or username" when we try, it works juast fine in computer, i have logged off and logged in on computer and its no problem, so i know that usern...
Hi! Im helping a friend with Spotify, some days ago, login to mobile stopped working, says "wrong password or username" when we try, it works juast fine in computer, i have logged off and lo...
Casual Listener
282 Views
2 replies
0 likes
I deleted my Facebook account and now I can't access my premium spotify account. I sent spotify an email asking if I could get everything tranferred to this new account and they sent me one right back telling me to come here.
I deleted my Facebook account and now I can't access my premium spotify account. I sent spotify an email asking if I could get everything tranferred to this new account and they sent me one right bac...
Not applicable
355 Views
4 replies
0 likes
So I recently purchased the 3 months for $1 today, the transaction showed up on my bank statement, but I did not receive a receipt via email that I purchased, nor is it workin on my account. I did a clean reinstall and log out as well. What's going o...
So I recently purchased the 3 months for $1 today, the transaction showed up on my bank statement, but I did not receive a receipt via email that I purchased, nor is it workin on my account. I did a ...
Not applicable
244 Views
1 replies
0 likes
I have premium and I'm trying to switch to the family plan. Do I have to wait for the subscription to expire before I can switch? I've been trying to switch all night but I can't figure it out.
I have premium and I'm trying to switch to the family plan. Do I have to wait for the subscription to expire before I can switch? I've been trying to switch all night but I can't figure it out.
Casual Listener
207 Views
2 replies
0 likes
I am currently paying for a Spotify premium subscription that I've had for about a year, but suddenly today both the PC and mobile apps are asking me to upgrade to premium and are playing ads. My account info via the website shows my subscription, an...
I am currently paying for a Spotify premium subscription that I've had for about a year, but suddenly today both the PC and mobile apps are asking me to upgrade to premium and are playing ads. My acc...
Not applicable
448 Views
3 replies
0 likes
Hi. I've followed all the steps to try to fix my issue, even filled out a contact form, but it just sent me back here stating that it was sure to fix my issue.Basically I tried purchasing a student account, and it couldn't verify my status as a stude...
Hi. I've followed all the steps to try to fix my issue, even filled out a contact form, but it just sent me back here stating that it was sure to fix my issue. Basically I tried purchasing a stude...
Roadie
208 Views
1 replies
0 likes
Hi all,I want to upgrade to premium but want to take advantage of the $.99 for the first three months offer.......however, I am a student and want to use the $4.99 student offer after those first three months. The deal for $.99 for three months says ...
Hi all, I want to upgrade to premium but want to take advantage of the $.99 for the first three months offer.......however, I am a student and want to use the $4.99 student offer after those first...
Not applicable
290 Views
2 replies
0 likes
Ok I payed for the premium but not getting it. PayPal send recite but when I go to my account it's still free I try all the things on here first but still no luck.
Ok I payed for the premium but not getting it. PayPal send recite but when I go to my account it's still free I try all the things on here first but still no luck.
Roadie
246 Views
2 replies
0 likes
Dear all, I have sincerely read all relevant topics on this subject, but I have not found anything like my problem.When I login to Spotify (on any device, so tablet/mobile/computer) using my Spotify account credentials (so a dedicated username and pa...
Dear all, I have sincerely read all relevant topics on this subject, but I have not found anything like my problem. When I login to Spotify (on any device, so tablet/mobile/computer) using ...
Newbie
259 Views
1 replies
0 likes
My son has an iPhone and his email is jez.russ@gmail.com, I wanted the offer of 3 months for 99 cents. He was charged 10+ dollars. Can you rectify this and refund my credit card the remainder? Thank you.
My son has an iPhone and his email is jez.russ@gmail.com, I wanted the offer of 3 months for 99 cents. He was charged 10+ dollars. Can you rectify this and refund my credit card the remainder? Thank ...
Not applicable
227 Views
1 replies
1 likes
I pay for Spotify Premium (Student) but since my monthly account payment yesterday i only have Spotify Free now. When I check my account settings online, it tells me i should have Premium (what i dont) and that my next payment will happen next month ...
I pay for Spotify Premium (Student) but since my monthly account payment yesterday i only have Spotify Free now. When I check my account settings online, it tells me i should have Premium (what i don...
Not applicable
194 Views
1 replies
0 likes
I am about to take an offer that says "3 Month premium for 1,21 Euro", and then 13,40euro casual the following months... But am i able to cancel that? and only pay 1,21 euro for the 3 month, and then not have to pay afterwards for the following month...
I am about to take an offer that says "3 Month premium for 1,21 Euro", and then 13,40euro casual the following months... But am i able to cancel that? and only pay 1,21 euro for the 3 month, and then...
Not applicable
295 Views
3 replies
1 likes
[Title]Do I need to contact spotify directly for this? How do I contact them directly?
[Title] Do I need to contact spotify directly for this? How do I contact them directly?
Casual Listener
463 Views
6 replies
2 likes
So before I get the same tired old answer that I've been reading about deleting the account through some darn form. I want to know where is this form. I have clicked on the links provided head down to accoount find the link to some kind of form and i...
So before I get the same tired old answer that I've been reading about deleting the account through some darn form. I want to know where is this form. I have clicked on the links provided head down t...
Casual Listener
351 Views
3 replies
0 likes
Buenas tardes, soy cliente de movistar y tengo contratado con ellos su servicio premium. quisiera saber si con la promoción que tengo en movistar pueden ustedes pasarme a la opción family sin perder la promocion. encuentro que es una buena opción, la...
Buenas tardes, soy cliente de movistar y tengo contratado con ellos su servicio premium. quisiera saber si con la promoción que tengo en movistar pueden ustedes pasarme a la opción family si...
Community Legend
270 Views
1 replies
0 likes
The process has problems: 1. Date entry field is cryptic. If you are going to ask for date in the Swedish YYYY - MM - DD format you should include a tip or form field suggestion pointing that out as it's a non-standard in the US and most of Europe. I...
The process has problems: 1. Date entry field is cryptic. If you are going to ask for date in the Swedish YYYY - MM - DD format you should include a tip or form field suggestion pointing tha...
Newbie
439 Views
1 replies
0 likes
