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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6891 Views
  • 1 replies
  • 9 likes
  • Security
  • 6891 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473648 Views
  • 978 replies
  • 111 likes
  • Account
  • 473648 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207776 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207776 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118970 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118970 Views
  • 72 replies
  • 12 likes

Family subscription available on on premium and one on free ?

My son is on premium and I am on free I want to go to premium my self and as a gift continue to pay for my sons premium account under the family gift service can ths be done ?

  • Casual Listener
  • My son is on premium and I am on free I want to go to premium my self and as a gift continue to pay for  my sons  premium account under the family gift service can ths be done ?
  • Oreste
  • Composer
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Returning to Spotify: how do I import my Rdio collection?

Ever since I've heard Spotify revamped its interface, I've decided to come back to Spotify. Problem is that after about a year of using Rdio, I have grown quite a big album collection, and I would like to import it into Spotify without having to do i...

  • Casual Listener
  • Ever since I've heard Spotify revamped its interface, I've decided to come back to Spotify. Problem is that after about a year of using Rdio, I have grown quite a big album collection, and I would li...
  • sodansmart
  • Newbie
  • 36788 Views
  • 21 replies
  • 1 likes
  • 36788 Views
  • 21 replies
  • 1 likes

Changing primary email for account

I'd like to create a new account that is not tied to Facebook. However, I want to use the same email address that is normally used as my primary email for facebook. When I try to create the new account it states that the email is already taken. I tri...

  • Newbie
  • I'd like to create a new account that is not tied to Facebook. However, I want to use the same email address that is normally used as my primary email for facebook. When I try to create the new accou...
  • Oreste
  • Composer
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
  • 338 Views
  • 1 replies
  • 0 likes

Spotify Premium Mobile Downloads

I use a Samsung Galaxy S5 Active, and recently purchased Premium to download songs to play on my commute to and from work. The songs will "download", but be unplayable. Occasionally, the first 30 seconds might play, but when I return to try to play i...

  • Newbie
  • I use a Samsung Galaxy S5 Active, and recently purchased Premium to download songs to play on my commute to and from work. The songs will "download", but be unplayable. Occasionally, the first 30 sec...
  • Oreste
  • Composer
  • 180 Views
  • 1 replies
  • 0 likes
  • Premium
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! Changing Subscription Rate

I am currently a Premium user. I am also a college student and would like to change from the premium subscription rate to the student rate, but can't seem to figure out how to do it. Any help is appreciated. Thanks!

  • Newbie
  • I am currently a Premium user. I am also a college student and would like to change from the premium subscription rate to the student rate, but can't seem to figure out how to do it. Any help is appr...
  • Oreste
  • Composer
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 260 Views
  • 1 replies
  • 0 likes

Premium subscription

If I live in the us can I buy a premium subscription for someone who lives in the uk?

  • Newbie
  • If I live in the us can I buy a premium subscription for someone who lives in the uk?
  • Oreste
  • Composer
  • 174 Views
  • 1 replies
  • 0 likes
  • Premium
  • 174 Views
  • 1 replies
  • 0 likes

Cancel Spotify Premium

Hi I accidentally signed up for spotify premium and I know how to cancel it but would I be refunded the money? I signed up just now and I want to cancel now.

  • Newbie
  • Hi I accidentally signed up for spotify premium and I know how to cancel it but would I be refunded the money? I signed up just now and I want to cancel now.
  • 110 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 110 Views
  • 0 replies
  • 0 likes

Can't start 30 day trial

All I get is "You need to enable Javascript in order to proceed through the purchase flow." im not going to put my secuirty at risk no other site has ever asked me to do so to subscribe to something... Fix this please its 2015 not 2000. Thanks.

  • Casual Listener
  • All I get is "You need to enable Javascript in order to proceed through the purchase flow." im not going to put my secuirty at risk no other site has ever asked me to do so to subscribe to something....
  • javascripterror
  • Casual Listener
  • 1716 Views
  • 15 replies
  • 2 likes
  • Subscription
  • 1716 Views
  • 15 replies
  • 2 likes

Deleting Spotify account?

When I try to click the contact form link to delete my account, it redirects me to the beginning of the form again. Is there any other way to delete an account?

  • Newbie
  • When I try to click the contact form link to delete my account, it redirects me to the beginning of the form again.  Is there any other way to delete an account?
  • user-removed
  • Not applicable
  • 283 Views
  • 2 replies
  • 0 likes
  • Account
  • 283 Views
  • 2 replies
  • 0 likes

99 cents for 3 months

hello! i just signed up for spotify - i was enticed by the 99 cents for 3 months offer...after signing up a message told me i would be charged $9.99 in one month from today...what happened to the 3 months at 99 cents?

  • Newbie
  • hello!  i just signed up for spotify - i was enticed by the 99 cents for 3 months offer...after signing up a message told me i would be charged $9.99 in one month from today...what happened to t...
  • Oreste
  • Composer
  • 556 Views
  • 1 replies
  • 0 likes
  • Premium
  • 556 Views
  • 1 replies
  • 0 likes

CAN'T CONNECT TO ANYTHING SPOTIFY RELATED!!!

I've been searching through the forums and can't find anything to help. I recently installed a chromecast and I feel like it disrupted the connection between my home Wi-Fi and spotify. I can connect to spotify with my mobile data but not with my home...

  • Newbie
  • I've been searching through the forums and can't find anything to help. I recently installed a chromecast and I feel like it disrupted the connection between my home Wi-Fi and spotify. I can connect ...
  • Ratchet10-6
  • Newbie
  • 272 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 272 Views
  • 2 replies
  • 1 likes

Hacked, again.

Hey hey! 2 years ago I got my spotify hacked and had to come here to get my account back! I would like to get in touch with support again to get my account back in the right hands since it seems that it once again has been hacked, OLD TICKET

  • Casual Listener
  • Hey hey!   2 years ago I got my spotify hacked and had to come here to get my account back!   I would like to get in touch with support again to get my account back in the right hands s...
  • Oreste
  • Composer
  • 176 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 176 Views
  • 1 replies
  • 0 likes

Email adress

I wanted to update my Spotify account email address, but I was unable to due to it said this email is already taken. I think that someone used my email address or I made an account a while ago with my address. If anyone knows how to fix this please h...

  • Newbie
  • I wanted to update my Spotify account email address, but I was unable to due to it said this email is already taken. I think that someone used my email address or I made an account a while ago with m...
  • Oreste
  • Composer
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Subscription

I was trying to get the student discount last night and I'm still in high school so it needed a verification that I attend college but I'm still in high school. My mom put her card number in and it made the payment but I can't access it because I did...

  • Newbie
  • I was trying to get the student discount last night and I'm still in high school so it needed a verification that I attend college but I'm still in high school. My mom put her card number in and it m...
  • Oreste
  • Composer
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
  • 135 Views
  • 1 replies
  • 0 likes

ACCOUNT DISABLED - HOW DO I GET IT BACK?

Hey Spotify community, So, I had to create a new account through my facebook. But, my main account (username: kkouzine) seems to have been disabled and I can't login, reset my password, or anything. I've been trying to reach out to customer support, ...

  • Newbie
  • Hey Spotify community,   So, I had to create a new account through my facebook.  But, my main account (username: kkouzine) seems to have been disabled and I can't login, reset my password...
  • Oreste
  • Composer
  • 326 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 326 Views
  • 1 replies
  • 0 likes

Spotify Premium on Raumfeld

Hello,I wanna use Spotify Premium on my new Raumfeld Connector, but it doesn´t show me the "speaker" icon for playing the song on the raumfeld connecter.I have a premium account and both are in the same WLAN Network, so I am surprised why the icon do...

  • Newbie
  • Hello, I wanna use Spotify Premium on my new Raumfeld Connector, but it doesn´t show me the "speaker" icon for playing the song on the raumfeld connecter. I have a premium account and both are in t...
  • Oreste
  • Composer
  • 173 Views
  • 1 replies
  • 1 likes
  • Premium
  • 173 Views
  • 1 replies
  • 1 likes

Bought premium, it charged, doesn't show me as premium account

I bought the premium service, was charged, and I am told to buy premium.

  • Casual Listener
  • I bought the premium service, was charged, and I am told to buy premium.
  • Ecasas
  • Casual Listener
  • 517 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 517 Views
  • 6 replies
  • 0 likes

Can I purchase premium in Japan if I am using an American account? If yes, how?

I recently moved to Japan and would like to upgrade to premium. I know Spotify isn't supported in Japan, but I also know that when you have premium you can use it anyhwere (including, of course, Japan!). I have a friend who had premium in the States ...

  • Newbie
  • I recently moved to Japan and would like to upgrade to premium. I know Spotify isn't supported in Japan, but I also know that when you have premium you can use it anyhwere (including, of course, Japa...
  • Oreste
  • Composer
  • 757 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 757 Views
  • 1 replies
  • 0 likes

Recommended Stations broken?

I've been using Spotify for a few years and I still don't understand how "recommended" stations work, if they even work at all...All songs in my music and history are heavy metal and psy trance, yet Justin Bieber, Coldplay, Drake, Adele and the likes...

  • Casual Listener
  • I've been using Spotify for a few years and I still don't understand how "recommended" stations work, if they even work at all... All songs in my music and history are heavy metal and psy trance, ...
  • Oreste
  • Composer
  • 155 Views
  • 1 replies
  • 1 likes
  • Other
  • 155 Views
  • 1 replies
  • 1 likes

Family plan - Can't connect accounts

Hi there, as we wanted to listen to Spotify on our Sonos and on a PC / Smartphone at the same time, I've registered a second free account and tried to connect it via the Family plan. For that reason I've subscribe to the Family plan on the main accou...

  • Newbie
  • Hi there,   as we wanted to listen to Spotify on our Sonos and on a PC / Smartphone at the same time, I've registered a second free account and tried to connect it via the Family plan. For tha...
  • Oreste
  • Composer
  • 420 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 420 Views
  • 1 replies
  • 1 likes