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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554903 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131277 Views
74 replies
12 likes
My facebook account was terminated and I need to cancel spotify associated with it. Thanks, Frustrated Spotify Customer
My facebook account was terminated and I need to cancel spotify associated with it. Thanks, Frustrated Spotify Customer
Community Legend
387 Views
1 replies
0 likes
I cancelled my subscription months ago and I thought maybe I would just be charged an extra month because I cancelled at the end of the month. However I have still been charged! Futhermore when I login to spotify.com and look at my "Subscription" tab...
I cancelled my subscription months ago and I thought maybe I would just be charged an extra month because I cancelled at the end of the month. However I have still been charged! Futhermore when I log...
Community Legend
272 Views
1 replies
0 likes
Hello, I recently attempted to sign up for Spotify student, it did not recognize my school and I did not have proper paperwork so I signed up for normal premium. However I have 2 charges for 4.99 in my bank account for the student charges when using ...
Hello, I recently attempted to sign up for Spotify student, it did not recognize my school and I did not have proper paperwork so I signed up for normal premium. However I have 2 charges for 4.99 in ...
Community Legend
165 Views
1 replies
0 likes
HiI accidentally purchased spotify premium and I'm wondering exactly how to get a full refund for it. I have read the refund policy I just need to know how to do it. Thank you
Hi I accidentally purchased spotify premium and I'm wondering exactly how to get a full refund for it. I have read the refund policy I just need to know how to do it. Thank you
Community Legend
350 Views
1 replies
0 likes
HiI need to know how to get a refund for Spotify Premium. I just bought it today but I haven't used it. It was an accidental purchase. Please help, thank you
Hi I need to know how to get a refund for Spotify Premium. I just bought it today but I haven't used it. It was an accidental purchase. Please help, thank you
Community Legend
281 Views
1 replies
0 likes
I am paying for premium family as I thought then I could listen at work and my son could simultaneously listen at home. Is that not possible?
I am paying for premium family as I thought then I could listen at work and my son could simultaneously listen at home. Is that not possible?
Community Legend
190 Views
1 replies
0 likes
Hi guys,I was wondering if anyone could help me with an issue I'm having.I am currently a happy spotify premium member. However, quite a while ago I set up a different account through facebook with an email address I no longer use.I would now like to...
Hi guys, I was wondering if anyone could help me with an issue I'm having. I am currently a happy spotify premium member. However, quite a while ago I set up a different account through facebook wi...
Community Legend
219 Views
1 replies
0 likes
Hey. I cant remember my password, then I logged in with my facebook and saw that my Email was wrong.When I need a new password, it will sent it to the wrong email?But I'll need a password to change my email? wtf? How can I get a new password and chan...
Hey. I cant remember my password, then I logged in with my facebook and saw that my Email was wrong. When I need a new password, it will sent it to the wrong email? But I'll need a passwor...
Community Legend
239 Views
1 replies
0 likes
I am in the process of deactivating my Facebook. For some reason the deactivation did not work; I still intend to deactivate my account however, which is problematic considering my Spotify login is linked to Facebook. I read all I had to do was conta...
I am in the process of deactivating my Facebook. For some reason the deactivation did not work; I still intend to deactivate my account however, which is problematic considering my Spotify login is l...
Community Legend
228 Views
1 replies
0 likes
I signed up for the free 30 day premium trial. My account says I'm a premium user, but I didn't receive an email and I also can't access the features of being a premium user. Please help.
I signed up for the free 30 day premium trial. My account says I'm a premium user, but I didn't receive an email and I also can't access the features of being a premium user. Please help.
Community Legend
217 Views
1 replies
0 likes
I have a account I can't access but my card is being charged I can't figure out how to access nor can I rebill my card to a new account what should I do
I have a account I can't access but my card is being charged I can't figure out how to access nor can I rebill my card to a new account what should I do
Community Legend
254 Views
1 replies
0 likes
Hey, after canceling my Premium Subscription my Facebook-Login stopped working. Simultaneously I can't change my password, login via the web-player,app or PC-App.My E-Mail is: {Removed for your privacy} I hope you can fix this.
Hey, after canceling my Premium Subscription my Facebook-Login stopped working. Simultaneously I can't change my password, login via the web-player,app or PC-App. My E-Mail is: {Removed for...
Community Legend
839 Views
12 replies
1 likes
Buenas Noches, hace unas horas me cobraron el servicio premium despues de la promocion de 3 meses, hace una semana quise cancelar mi suscripcion y no me dejaba cancelar, asi estuve varios dias intentando y nada, hace unos momento me cobraron los 99 p...
Buenas Noches, hace unas horas me cobraron el servicio premium despues de la promocion de 3 meses, hace una semana quise cancelar mi suscripcion y no me dejaba cancelar, asi estuve varios dias intent...
Newbie
500 Views
1 replies
0 likes
i had an email on my old account the other day (thurday, 31st dec) about the premuim for 3 months for 99p and i am unable to find it anywhere is it possible that it has been removed with in 5 days?
i had an email on my old account the other day (thurday, 31st dec) about the premuim for 3 months for 99p and i am unable to find it anywhere is it possible that it has been removed with in 5 days?
Casual Listener
463 Views
4 replies
0 likes
When i log into my account i have to pay 99kr. instead of the christmas sale for 9kr ????
When i log into my account i have to pay 99kr. instead of the christmas sale for 9kr ????
Regular
670 Views
6 replies
0 likes
Bonjour, j'ai l'option spotify par Bouygues telecom. Le problème est qu'en changeant de portable j'ai perdu le bénéfice de la gratuité de premium. J'ai beau essayer de retelecharger l'application depuis le site de mon opérateur ça me dit que c'est bi...
Bonjour, j'ai l'option spotify par Bouygues telecom. Le problème est qu'en changeant de portable j'ai perdu le bénéfice de la gratuité de premium. J'ai beau essayer de retelecharger l'application dep...
Casual Listener
851 Views
4 replies
0 likes
I need to update my cc info, since my wallet was stolen and for the last few days every time I log in to update my Premium account and select to change payment info, I get an error message "Oh No! Something has gone wrong! But don't be sad. You can t...
I need to update my cc info, since my wallet was stolen and for the last few days every time I log in to update my Premium account and select to change payment info, I get an error message "Oh No! So...
Casual Listener
389 Views
4 replies
0 likes
Hola quiero cotratar un plan familir pero no me permite el pago siempre q ingleso una targeta me apqrece la leyenda de q mi banco tiene un mal dia q intente mas tarde ya tengo meses igual por favoralguien me puede ayudar mi correo es saludos
Hola quiero cotratar un plan familir pero no me permite el pago siempre q ingleso una targeta me apqrece la leyenda de q mi banco tiene un mal dia q intente mas tarde ya tengo meses igual por favoral...
Roadie
543 Views
1 replies
0 likes
I have used for Spotify premium for over a month and the payment hasn't long left my account. This morning Spotify was working fine then for some reason it just stopped working, I thought it was the servers but it now says I have a free account pleas...
I have used for Spotify premium for over a month and the payment hasn't long left my account. This morning Spotify was working fine then for some reason it just stopped working, I thought it was the ...
Roadie
273 Views
1 replies
0 likes
Hi, I was still charged in Dec despite cancelling my account. Also, my student discount wasn't applied in November. Please refund me!
Hi, I was still charged in Dec despite cancelling my account. Also, my student discount wasn't applied in November. Please refund me!
Roadie
168 Views
1 replies
0 likes
