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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4566 Views
  • 1 replies
  • 9 likes
  • Security
  • 4566 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464757 Views
  • 976 replies
  • 111 likes
  • Account
  • 464757 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205485 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205485 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113182 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113182 Views
  • 72 replies
  • 12 likes

Turn down the volume of loud ads

Your Ads are WAY TOO LOUD!!! And they have increased in frequency, it seems like they have doubled. I think I'll be heading to Pandora if this keeps up.

  • Newbie
  • Your Ads are WAY TOO LOUD!!!   And they have increased in frequency, it seems like they have doubled. I think I'll be heading to Pandora if this keeps up.
  • KatesHere
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Free
  • 182 Views
  • 1 replies
  • 0 likes

subscription

Hi, I'm paying monthly for spotify, but not getting premium, I mistakenly uninstalled my playstore app, I either want premium back or stop payments

  • Visitor
  • Hi, I'm paying monthly for spotify, but not getting premium, I mistakenly uninstalled my playstore app, I either want premium back or stop payments
  • Gooders
  • Newbie
  • 130 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 130 Views
  • 1 replies
  • 0 likes

"PREMIUM NOT WORKING

Hello,Today I have bought the £1.99 offer from my PLAYSTATION ACCOUNT. I soon after got an email with the confirmation of the payment. It is saying '' 2 months PREMIUM offer ( 2 months Web and Mobile Referral).It is still showing that Im on spotify f...

  • Newbie
  • Hello, Today I have bought the £1.99 offer from my PLAYSTATION ACCOUNT. I soon after got an email with the confirmation of the payment. It is saying '' 2 months PREMIUM offer ( 2 months Web and Mobi...
  • KatesHere
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 310 Views
  • 1 replies
  • 0 likes

There not letting us close our Spotify Accounts' They are autobotting their site calling it Premium

Is there anyone out there than can help me close my account without paying long distance to call a remote Control?

  • Newbie
  • Is there anyone out there than can help me close my account without paying long distance to call a remote Control?
  • KatesHere
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Free
  • 147 Views
  • 1 replies
  • 0 likes

Cannot join a spotify family, although my premium 3 month has ended.

My three month spotify premium has ended, yet i am unable to join my spotify family. I have read on a board somewhere that the staff have to switch my account to free(?) again even though it's ended? Because it says that i am unable to join the spoti...

  • Newbie
  • My three month spotify premium has ended, yet i am unable to join my spotify family. I have read on a board somewhere that the staff have to switch my account to free(?) again even though it's ended?...
  • Oreste
  • Composer
  • 460 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 460 Views
  • 3 replies
  • 0 likes

Close account

I have another account with a premium subscription . So I tried to delete the previous trial account . I've filled in the contact form , even succeeded to go to this link https://support.spotify.com/us/close/ and it said to wait for an email that con...

  • Visitor
  • I have another account with a premium subscription . So I tried to delete the previous trial account . I've filled in the contact form , even succeeded to go to this link https://support.spotify.com/...
  • KatesHere
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
  • 204 Views
  • 1 replies
  • 0 likes

SUBSCRIPTION

I subscribed to the premium account with the promo of 3 months for .99 cents, Why am I being charged 12.95 instead of .99 cents?

  • Casual Listener
  • I subscribed to the premium account with the promo of 3 months for .99 cents, Why am I being charged 12.95 instead of .99 cents?
  • KatesHere
  • Community Legend
  • 289 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 289 Views
  • 3 replies
  • 0 likes

Spotify Family, missing invite link

Hi, I currently am subscribe to spotify family for three. Since the time of my subscription (December 2014, last year) I only invited 1 family member, how do I invite another one? Problem is I don't see any invite links in the Manage Family page in m...

  • Regular
  • Hi, I currently am subscribe to spotify family for three. Since the time of my subscription (December 2014, last year) I only invited 1 family member, how do I invite another one?   Problem is...
  • webpoga
  • Regular
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Payment problem

27th December Spotify charge in my credit card 0,99€ for 3-month subscription of Spotify Premium buy I don't recived the service. In my account dont appear any receipt and my accout appear as "Spotify Free" Please, I need the subscription or refound ...

  • Visitor
  • 27th December Spotify charge in my credit card 0,99€ for 3-month subscription of Spotify Premium buy I don't recived the service.   In my account dont appear any receipt and my accout appear a...
  • OviiiOne
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 119 Views
  • 1 replies
  • 0 likes

cobro sin servicio premium

Traté de contratar el servicio premium por 3 meses por $9.00 pesos mexicanos por 2° vez (sin saber que no era posible) me hicieron el cobro pero el servicio siguió gratis, solo quiero el rembolso de mi dinero.

  • Newbie
  • Traté de contratar el servicio premium por 3 meses por $9.00 pesos mexicanos por 2° vez (sin saber que no era posible) me hicieron el cobro pero el servicio siguió gratis, solo quiero el rembolso de ...
  • OviiiOne
  • Community Legend
  • 711 Views
  • 8 replies
  • 1 likes
  • Premium
  • 711 Views
  • 8 replies
  • 1 likes

3-month Subscription for Php9 pesos Problem

I tried to get this offer from Spotify wherein you can get a 3-month premium subscription for only 9 Philippine Pesos. When I payed, it charged me 129 Philippine Pesos. The offer is available until December 31, 2015. I got it around this afternoon, D...

  • Newbie
  • I tried to get this offer from Spotify wherein you can get a 3-month premium subscription for only 9 Philippine Pesos. When I payed, it charged me 129 Philippine Pesos. The offer is available until D...
  • LinneaStjernber
  • Casual Listener
  • 1359 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1359 Views
  • 1 replies
  • 0 likes

Can I pay it by company name?

As title. Thank you for your time!

  • Casual Listener
  • As title. Thank you for your time!
  • aLotlikelove
  • Casual Listener
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

Windows Phone: Local Files and Search for individual files

I am using windows Phone and have no intention to switch to another system. Is there any short term plan to include the two following basic features (already available for Android and IOS) to the Windows Phone App : - Listen to local files with Spoti...

  • Newbie
  • I am using windows Phone and have no intention to switch to another system. Is there any short term plan to include the two following basic features (already available for Android and IOS) ...
  • 170 Views
  • 0 replies
  • 0 likes
  • Other
  • 170 Views
  • 0 replies
  • 0 likes

PayPal payment done but no Premium!?

Hi everyone, i paid with my paypal account and they did take the amount from my card , and when I return to my account it didn't activate yet so it's still on FREE , please someone can help me here

  • Newbie
  • Hi everyone, i paid with my paypal account and they did take the amount from my card , and when I return to my account it didn't activate yet so it's still on FREE , please someone can help me here 😞
  • 181 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 181 Views
  • 0 replies
  • 0 likes

Solved!! Help please !!

Hi all. Registered with Spotify free when it first started when I had just a laptop. Now I have a smartphone and a tablet (both Samsung Galaxy) and enjoy Spotify on both. But my main listening comes from my lappy. A few weeks back I tried to log in a...

  • Casual Listener
  • Hi all.   Registered with Spotify free when it first started when I had just a laptop.   Now I have a smartphone and a tablet (both Samsung Galaxy) and enjoy Spotify on both.   B...
  • pamelamason
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • Login
  • 275 Views
  • 2 replies
  • 0 likes

I can't pay for spotify

Hello,I have been trying many times to subscribe spotify for last days, but every time i tried i got this message: "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another paymen...

spotify_problem.jpg
  • Newbie
  • Hello, I have been trying many times to subscribe spotify for last days, but every time i tried i got this message:   "Oops, seems your card or payment provider is having a bad day. Don't wor...
  • 174 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 174 Views
  • 0 replies
  • 0 likes

Subscription

I have tried several times to do the .99 for three months and it never goes through. I just wanna listen to some music!!!

  • Newbie
  • I have tried several times to do the .99 for three months and it never goes through. I just wanna listen to some music!!!
  • user-removed
  • Not applicable
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 128 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Party and Spotify Running

Hi, why I am unable to see Spotify Party and Spotify Running in my app?I am on Premium subscription and using it out of Singapore.Can someone advise me?Thank you.

  • Casual Listener
  • Hi, why I am unable to see Spotify Party and Spotify Running in my app? I am on Premium subscription and using it out of Singapore. Can someone advise me? Thank you.
  • user-removed
  • Not applicable
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 240 Views
  • 1 replies
  • 0 likes

How do I upgrade to the $9.99 3 month premium?

I recently got an iTunes gift card for Christmas and I want to use that money to get the 3 month premium for $9.99? I am also not receiving any of spotifys offer emails...?

  • Newbie
  • I recently got an iTunes gift card for Christmas and I want to use that money to get the 3 month premium for $9.99? I am also not receiving any of spotifys offer emails...?
  • MattSuda
  • Spotify Star
  • 401 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 401 Views
  • 2 replies
  • 0 likes

Hacked, Email and Password changed

Someone has hacked my account and changed my original email and password. I still have access because I'm connected with facebook, but they've made a playlist titled "Hacked." When I file a ticket, it says it'll respond to the email that they have ch...

  • Newbie
  • Someone has hacked my account and changed my original email and password. I still have access because I'm connected with facebook, but they've made a playlist titled "Hacked."    When I f...
  • LordRollin
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 207 Views
  • 1 replies
  • 0 likes