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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75904 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93290 Views
9 replies
2 likes
I've got a premium account linked to my facebook profile. I am just trying to get a device password but everytime I push the "send me an email with link" button I get the message "email has been sent" but nothing happens. No email showing up in inbox...
I've got a premium account linked to my facebook profile. I am just trying to get a device password but everytime I push the "send me an email with link" button I get the message "email has bee...
Community Legend
241 Views
1 replies
0 likes
Can someone in this company please fix the darn link for the contact form? I want to delete my facebook linked account permanently but every time I click the links to the contact form it takes me right back to the help page. After reading numerous po...
Can someone in this company please fix the darn link for the contact form? I want to delete my facebook linked account permanently but every time I click the links to the contact form it takes me rig...
Community Legend
208 Views
1 replies
0 likes
I need to speak to a rep. Don't bother replying with the stupid contact form. It doesn't help my problem. Nothing on this community has helped either. I need a phone number for Spotify.
I need to speak to a rep. Don't bother replying with the stupid contact form. It doesn't help my problem. Nothing on this community has helped either. I need a phone number for Spotify.
Community Legend
384 Views
2 replies
0 likes
I enter the desired info, click "continue", and just reloads the page. I've got no confirmation emails or anything of that nature. What gives?And yes, I've disabled the adblocker on Spotify's domain. Thanks in advance, Brian
I enter the desired info, click "continue", and just reloads the page. I've got no confirmation emails or anything of that nature. What gives? And yes, I've disabled the adblocker on Spotify's domai...
Community Legend
175 Views
1 replies
0 likes
How can I knotify Spotify about broken tracks? Most of the tracks on the Decemberists album "Hazards of Love" is terribly mangled. I am using the Desktop app. And it's not my connection, everything else plays just fine Thanks
How can I knotify Spotify about broken tracks? Most of the tracks on the Decemberists album "Hazards of Love" is terribly mangled. I am using the Desktop app. And it's not my connection, ...
Casual Listener
405 Views
2 replies
0 likes
Ok I'm really stuck. I have a subscription to premium, which I'm paying for with my phone bill. I can't access this account because I don't know what email i used. However because I've used trial before with a previous email when I tried to go throug...
Ok I'm really stuck. I have a subscription to premium, which I'm paying for with my phone bill. I can't access this account because I don't know what email i used. However because I've used trial bef...
Casual Listener
385 Views
2 replies
0 likes
I can not permanently delete my spotify account. I send 4 mail to Spotify service but nobody answers me. I have been waiting for 2 weeks. This is all I ask. Close my account please.
I can not permanently delete my spotify account. I send 4 mail to Spotify service but nobody answers me. I have been waiting for 2 weeks. This is all I ask. Close my account please.
Not applicable
1096 Views
6 replies
2 likes
Hi. Does Spotify still do the Student Discount for $4.99? I have been charged $9.99 on my account and i know I enrolled as a Spotify Student.
Hi. Does Spotify still do the Student Discount for $4.99? I have been charged $9.99 on my account and i know I enrolled as a Spotify Student.
Community Legend
357 Views
3 replies
0 likes
Here's the deal - my country's PayPal handling is a bit sh*tty and it turns out the last few months my money were staying in bank limbo instead of going to my paypal account, from where I pay my Spotify subscribtion. There's no money in there but my ...
Here's the deal - my country's PayPal handling is a bit sh*tty and it turns out the last few months my money were staying in bank limbo instead of going to my paypal account, from where I pay my Spot...
Community Legend
618 Views
1 replies
0 likes
Buenas,al querer realizar el upgrade de la cuenta a Family, cuando realizo el pago me arroja el siguiente error: Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nue...
Buenas, al querer realizar el upgrade de la cuenta a Family, cuando realizo el pago me arroja el siguiente error: Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal...
Community Legend
704 Views
1 replies
0 likes
I paid $14.99 through my Apple ID on iTunes account for Spotify but it won't let me do the Prius package it has accepted my money and when I do to skip or anything it keeps telling me I need to do and extra 14.99 for premium please help me ? I have a...
I paid $14.99 through my Apple ID on iTunes account for Spotify but it won't let me do the Prius package it has accepted my money and when I do to skip or anything it keeps telling me I need to do an...
Casual Listener
251 Views
1 replies
0 likes
Help Please !Set up a new account but I must have not entered correctly my intended password, so I'm now unale to access the account. I've tried requesting the password re-set email numerous times but its not coming through. I contacted Support but j...
Help Please ! Set up a new account but I must have not entered correctly my intended password, so I'm now unale to access the account. I've tried requesting the password re-set email numerous ...
Casual Listener
687 Views
1 replies
0 likes
Guys ! I am planning to give one of my friend a premium subscription because it is for 0.99 $ for 3 months 0now . But I donot want to give him the premium after 3 months. If I cancel subscription will my card be saved in the account . help me guys -....
Guys ! I am planning to give one of my friend a premium subscription because it is for 0.99 $ for 3 months 0now . But I donot want to give him the premium after 3 months. If I cancel subscripti...
Not applicable
275 Views
3 replies
0 likes
I took the offer they had regarding .99 cents for 3 month of premium. Entered my card number, got charged 99 cents but no premium. I have found no phone number or any other reasonable source of customer service. Someone help me! I don't want these gu...
I took the offer they had regarding .99 cents for 3 month of premium. Entered my card number, got charged 99 cents but no premium. I have found no phone number or any other reasonable source of custo...
Not applicable
197 Views
1 replies
0 likes
I have been charged three times this month, once on the 1st December for £9.99 for my premium subscription, then again on the 14th December for £9.99 and then again on the 15th December for £9.99! Could I please get some help wit this as I shouldn't ...
I have been charged three times this month, once on the 1st December for £9.99 for my premium subscription, then again on the 14th December for £9.99 and then again on the 15th December for £9.99! Co...
Not applicable
356 Views
3 replies
0 likes
Hi guys. Im using Spotify since years but since a few days I have problems to receive notifications.But I need them to check updated subscriped playlists. The last update is 24 days ago but the playlists were all edited. I didn´t change any settings ...
Hi guys. Im using Spotify since years but since a few days I have problems to receive notifications. But I need them to check updated subscriped playlists. The last update is 24 days ago bu...
Regular
853 Views
9 replies
0 likes
I am trying to update my credit card, and I am receiving some kind of error. It only says: "Dados inválidos no formulário. Confira as informações e tente de novo." With this error I am not able to update my credit card and keep on going with my premi...
I am trying to update my credit card, and I am receiving some kind of error. It only says: "Dados inválidos no formulário. Confira as informações e tente de novo." With this error I...
Newbie
818 Views
4 replies
4 likes
Hi, I'm from Malaysia and there is a promotion to subscribe Spotify Premium for only RM 2! So of course I would like to apply for it. And of the payment methods that are available is paying through MOL service. But when I click to pay through MOL, it...
Hi, I'm from Malaysia and there is a promotion to subscribe Spotify Premium for only RM 2! So of course I would like to apply for it. And of the payment methods that are available is paying through M...
Not applicable
334 Views
2 replies
0 likes
Hey! I have a active spotify premium, that i pay with my own card, but when im trying to buy the 3 month offer to my littlesister that never had spotify before it says that she already used that offer, how come? any way i can solve it?
Hey! I have a active spotify premium, that i pay with my own card, but when im trying to buy the 3 month offer to my littlesister that never had spotify before it says that she already used that offe...
Roadie
185 Views
1 replies
0 likes
Ich kann meine Gutscheinkarte nicht einlösen. Obwohl sie an der Kasse aktiviert wurde.
Ich kann meine Gutscheinkarte nicht einlösen. Obwohl sie an der Kasse aktiviert wurde.
Newbie
1151 Views
7 replies
1 likes
