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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
80554 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
101454 Views
9 replies
2 likes
I can not permanently delete my spotify account. I send 4 mail to Spotify service but nobody answers me. I have been waiting for 2 weeks. This is all I ask. Close my account please.
I can not permanently delete my spotify account. I send 4 mail to Spotify service but nobody answers me. I have been waiting for 2 weeks. This is all I ask. Close my account please.
Not applicable
1157 Views
6 replies
2 likes
Hi. Does Spotify still do the Student Discount for $4.99? I have been charged $9.99 on my account and i know I enrolled as a Spotify Student.
Hi. Does Spotify still do the Student Discount for $4.99? I have been charged $9.99 on my account and i know I enrolled as a Spotify Student.
Community Legend
371 Views
3 replies
0 likes
Here's the deal - my country's PayPal handling is a bit sh*tty and it turns out the last few months my money were staying in bank limbo instead of going to my paypal account, from where I pay my Spotify subscribtion. There's no money in there but my ...
Here's the deal - my country's PayPal handling is a bit sh*tty and it turns out the last few months my money were staying in bank limbo instead of going to my paypal account, from where I pay my Spot...
Community Legend
630 Views
1 replies
0 likes
Buenas,al querer realizar el upgrade de la cuenta a Family, cuando realizo el pago me arroja el siguiente error: Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nue...
Buenas, al querer realizar el upgrade de la cuenta a Family, cuando realizo el pago me arroja el siguiente error: Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal...
Community Legend
724 Views
1 replies
0 likes
I paid $14.99 through my Apple ID on iTunes account for Spotify but it won't let me do the Prius package it has accepted my money and when I do to skip or anything it keeps telling me I need to do and extra 14.99 for premium please help me ? I have a...
I paid $14.99 through my Apple ID on iTunes account for Spotify but it won't let me do the Prius package it has accepted my money and when I do to skip or anything it keeps telling me I need to do an...
Casual Listener
270 Views
1 replies
0 likes
Help Please !Set up a new account but I must have not entered correctly my intended password, so I'm now unale to access the account. I've tried requesting the password re-set email numerous times but its not coming through. I contacted Support but j...
Help Please ! Set up a new account but I must have not entered correctly my intended password, so I'm now unale to access the account. I've tried requesting the password re-set email numerous ...
Casual Listener
725 Views
1 replies
0 likes
Guys ! I am planning to give one of my friend a premium subscription because it is for 0.99 $ for 3 months 0now . But I donot want to give him the premium after 3 months. If I cancel subscription will my card be saved in the account . help me guys -....
Guys ! I am planning to give one of my friend a premium subscription because it is for 0.99 $ for 3 months 0now . But I donot want to give him the premium after 3 months. If I cancel subscripti...
Not applicable
287 Views
3 replies
0 likes
I took the offer they had regarding .99 cents for 3 month of premium. Entered my card number, got charged 99 cents but no premium. I have found no phone number or any other reasonable source of customer service. Someone help me! I don't want these gu...
I took the offer they had regarding .99 cents for 3 month of premium. Entered my card number, got charged 99 cents but no premium. I have found no phone number or any other reasonable source of custo...
Not applicable
218 Views
1 replies
0 likes
I have been charged three times this month, once on the 1st December for £9.99 for my premium subscription, then again on the 14th December for £9.99 and then again on the 15th December for £9.99! Could I please get some help wit this as I shouldn't ...
I have been charged three times this month, once on the 1st December for £9.99 for my premium subscription, then again on the 14th December for £9.99 and then again on the 15th December for £9.99! Co...
Not applicable
373 Views
3 replies
0 likes
Hi guys. Im using Spotify since years but since a few days I have problems to receive notifications.But I need them to check updated subscriped playlists. The last update is 24 days ago but the playlists were all edited. I didn´t change any settings ...
Hi guys. Im using Spotify since years but since a few days I have problems to receive notifications. But I need them to check updated subscriped playlists. The last update is 24 days ago bu...
Regular
894 Views
9 replies
0 likes
I am trying to update my credit card, and I am receiving some kind of error. It only says: "Dados inválidos no formulário. Confira as informações e tente de novo." With this error I am not able to update my credit card and keep on going with my premi...
I am trying to update my credit card, and I am receiving some kind of error. It only says: "Dados inválidos no formulário. Confira as informações e tente de novo." With this error I...
Newbie
843 Views
4 replies
4 likes
Hi, I'm from Malaysia and there is a promotion to subscribe Spotify Premium for only RM 2! So of course I would like to apply for it. And of the payment methods that are available is paying through MOL service. But when I click to pay through MOL, it...
Hi, I'm from Malaysia and there is a promotion to subscribe Spotify Premium for only RM 2! So of course I would like to apply for it. And of the payment methods that are available is paying through M...
Not applicable
347 Views
2 replies
0 likes
Hey! I have a active spotify premium, that i pay with my own card, but when im trying to buy the 3 month offer to my littlesister that never had spotify before it says that she already used that offer, how come? any way i can solve it?
Hey! I have a active spotify premium, that i pay with my own card, but when im trying to buy the 3 month offer to my littlesister that never had spotify before it says that she already used that offe...
Roadie
192 Views
1 replies
0 likes
Ich kann meine Gutscheinkarte nicht einlösen. Obwohl sie an der Kasse aktiviert wurde.
Ich kann meine Gutscheinkarte nicht einlösen. Obwohl sie an der Kasse aktiviert wurde.
Newbie
1194 Views
7 replies
1 likes
Hi I want to delete my (free) spotify account, I've tried the Spotify contact form but it isn't working — and from reading other posts here, this has happened before. What should I do? Any assistance would be much appretiated. Thanks.
Hi I want to delete my (free) spotify account, I've tried the Spotify contact form but it isn't working — and from reading other posts here, this has happened before. What should I do? Any a...
Newbie
17928 Views
3 replies
1 likes
Hello,Last year in the spotify yearinmusic i got my own top 100 songs in the year as a playlist. This year i can only get a "Play it forward" playlist, which includes song I might hear, based on my songs i heard 2015. A friend of mine got his own top...
Hello, Last year in the spotify yearinmusic i got my own top 100 songs in the year as a playlist. This year i can only get a "Play it forward" playlist, which includes song I might hear, based on my...
Not applicable
2945 Views
3 replies
0 likes
Hello, some months ago I moved to Mexico. Can you please change my country to Mexico to pay the mexican rate and not the german and also to allow to invite my wife who has a mexican account as familiy member? all the descriptions to change country wi...
Hello, some months ago I moved to Mexico. Can you please change my country to Mexico to pay the mexican rate and not the german and also to allow to invite my wife who has a mexican account as famili...
Newbie
381 Views
1 replies
0 likes
Pague premium mediante el prestador de servicio personal mandando un mensaje al número 7529 con la palabra spotify y se activo correctamente pero al cerrar sesión el premium desaparecio
Pague premium mediante el prestador de servicio personal mandando un mensaje al número 7529 con la palabra spotify y se activo correctamente pero al cerrar sesión el premium desaparecio
235 Views
0 replies
0 likes
Hi I would like to delete my Spotify account that I created years ago under a different email address. But I now have a different one.
Hi I would like to delete my Spotify account that I created years ago under a different email address. But I now have a different one.
Casual Listener
466 Views
3 replies
0 likes
I just re-signed with Spotify after being off for 3 years. The .99 deal for three months was too good to pass up. Surprise... instead I was charged $12.99 instead of $9.99 and no three month trial. Please tell me what's up. Order #52224670291072
I just re-signed with Spotify after being off for 3 years. The .99 deal for three months was too good to pass up. Surprise... instead I was charged $12.99 instead of $9.99 and no three mo...
Newbie
856 Views
7 replies
0 likes
