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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554423 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131232 Views
74 replies
12 likes
So I tried to get premium on another account and used my same card and it charged me $.99 two times and I still don't have premium how do I get a refund? Or do I? I'm a college student so every penny counts!
So I tried to get premium on another account and used my same card and it charged me $.99 two times and I still don't have premium how do I get a refund? Or do I? I'm a college student so every penny...
Roadie
161 Views
1 replies
0 likes
I've sent three emails through the contact form requesting to delete my other account linked to facebookI've recieved an automatic response of my spotify case # but MY ACCOUNT IS STILL THERE!
I've sent three emails through the contact form requesting to delete my other account linked to facebook I've recieved an automatic response of my spotify case # but MY ACCOUNT IS STILL THERE!
Roadie
260 Views
1 replies
1 likes
I currently have Spotify family myself the admin plus another member... its been this way for 3+ months.... Today I'd like to add one more member but when I log into my admin account and click on "family plan" I am not given any options to add an add...
I currently have Spotify family myself the admin plus another member... its been this way for 3+ months.... Today I'd like to add one more member but when I log into my admin account a...
Roadie
467 Views
1 replies
0 likes
Hi,i purchased an ecard for a friend this afternoon and i have not received a confirmation email of this transaction. Il is ok? This card Will be delivered at the end of the week to my firiend. i Will received it on the same Time?Thanks in advance fo...
Hi, i purchased an ecard for a friend this afternoon and i have not received a confirmation email of this transaction. Il is ok? This card Will be delivered at the end of the week to my firien...
Spotify
329 Views
1 replies
0 likes
Is the spotify free 30 day trial still available? If so, where can I find it? I have searched everywhere, thanks in advance!
Is the spotify free 30 day trial still available? If so, where can I find it? I have searched everywhere, thanks in advance!
Roadie
175 Views
1 replies
0 likes
ive tried to cancel my subscription twice it says i cancelled it so i delete it off my phone then i look at my account and i got charged again i havent hit anything to sign me up for premium again i just get premium again seein if i can get a refund ...
ive tried to cancel my subscription twice it says i cancelled it so i delete it off my phone then i look at my account and i got charged again i havent hit anything to sign me up for premium again i ...
Spotify
242 Views
1 replies
0 likes
I canceled my subscrition and have not been refunded for funds taken off my account. Please help
I canceled my subscrition and have not been refunded for funds taken off my account. Please help
Roadie
160 Views
1 replies
0 likes
I cancelled my Spotfy membership when the it ran out and I used a prepaid card at the time and there was nothing left on the card but when I added my new bank card onto my paypal I got charged even though I canncelled my payments.
I cancelled my Spotfy membership when the it ran out and I used a prepaid card at the time and there was nothing left on the card but when I added my new bank card onto my paypal I got charged even t...
Newbie
428 Views
2 replies
0 likes
Some odd reason you guys pulled money out of my banking. I did not allow this. I do have perimum but not threw my banking account. I would like this to be corrected and have the 10.99 put back in to my account. A.S.a.p.
Some odd reason you guys pulled money out of my banking. I did not allow this. I do have perimum but not threw my banking account. I would like this to be corrected and have the 10.99 put back in to ...
Roadie
250 Views
1 replies
0 likes
New user to Spotify... With a family account, is there any way to manage subaccounts and the content that can be downloaded? While I get the user age is 13, some content isn't necessarily suitable for that age. It would be great to manage this from t...
New user to Spotify... With a family account, is there any way to manage subaccounts and the content that can be downloaded? While I get the user age is 13, some content isn't necessarily suita...
Spotify
419 Views
1 replies
2 likes
So I have a couple premium cards that I entered in to spotify for $30 per card. But for some reason it says that i only have 3 months still even though I entered 12 months worth of money
So I have a couple premium cards that I entered in to spotify for $30 per card. But for some reason it says that i only have 3 months still even though I entered 12 months worth of money
Roadie
183 Views
1 replies
0 likes
So i have been premium for a while now and suddenly it has popped up saying that I have issues on payments.. So i have tried for a while and when i tried it said this "Oops, seems your card or payment provider is having a bad day. Don't worry, no mon...
So i have been premium for a while now and suddenly it has popped up saying that I have issues on payments.. So i have tried for a while and when i tried it said this "Oops, seems your card or paymen...
Spotify
261 Views
1 replies
0 likes
Hi Spotify community, Recently I discovered the spotify offer to get three months premium for €9,99. I tried to redeem this offer with a €30 spotify gift card (which should be 5 months in total) but after filling in the code I just got three regular ...
Hi Spotify community, Recently I discovered the spotify offer to get three months premium for €9,99. I tried to redeem this offer with a €30 spotify gift card (which should be 5 months in to...
Roadie
227 Views
1 replies
0 likes
I AM TRYING TO GET THE FAMILY PLAN FOR 3 PERSONS, PAYING THROUGH PAYPAL BUT IT DOES NOT ALLOW ME.I HAVE CONFIRM ALL THE DATA ON PAYPAL AND EVERYTHING IS CORRECWHAT CAN I DO?
I AM TRYING TO GET THE FAMILY PLAN FOR 3 PERSONS, PAYING THROUGH PAYPAL BUT IT DOES NOT ALLOW ME. I HAVE CONFIRM ALL THE DATA ON PAYPAL AND EVERYTHING IS CORREC WHAT CAN I DO?
Roadie
168 Views
1 replies
0 likes
Hi, I suscribed for the premium offer to get ridd of ads and I now have ads for premium family. Is it a bad joke ? How do I get rid of this ?I don't have any member to share my account with anyway. Thanks, Arnaud.
Hi, I suscribed for the premium offer to get ridd of ads and I now have ads for premium family. Is it a bad joke ? How do I get rid of this ? I don't have any member to ...
Casual Listener
292 Views
1 replies
0 likes
It automatically paid before canceling...when I tried to get that month it says I have to pay.
It automatically paid before canceling...when I tried to get that month it says I have to pay.
Spotify
306 Views
1 replies
0 likes
how to change my invoice information (need to add a new VAT)? Does any one know how? thank youBestP.
how to change my invoice information (need to add a new VAT)? Does any one know how? thank you Best P.
Roadie
291 Views
1 replies
0 likes
Hi For two weeks, I can't connect. This error message is appears : "Oups ! Une erreur s'est produite. Réessayez ou consultez notre rubrique d'aide." My account is an account Facebook. The password is ok. Thanks.
Hi For two weeks, I can't connect. This error message is appears : "Oups ! Une erreur s'est produite. Réessayez ou consultez notre rubrique d'aide." ...
Casual Listener
1607 Views
2 replies
0 likes
Hey. I cancelled my subscriptions a few weeks ago and it still charged money??? I don't understand?I have tried to cancel it a million times but it still says: Your subscription will automatically renew on 2016-01-15 and you'll be charged kr99,00 WHY...
Hey. I cancelled my subscriptions a few weeks ago and it still charged money??? I don't understand? I have tried to cancel it a million times but it still says: Your subscription will au...
Spotify
251 Views
1 replies
0 likes
Last weeks discover weekly by spotify had an amazing song in it and i placed it in my playlist called "blandat", as stupid as i am i must have removed it by accident since i can't find the song and i have no idea what the song was called. Is there an...
Last weeks discover weekly by spotify had an amazing song in it and i placed it in my playlist called "blandat", as stupid as i am i must have removed it by accident since i can't find the song and i...
Roadie
245 Views
1 replies
0 likes
