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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9811 Views
  • 3 replies
  • 9 likes
  • Security
  • 9811 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491777 Views
  • 981 replies
  • 111 likes
  • Account
  • 491777 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213351 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213351 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122369 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122369 Views
  • 72 replies
  • 12 likes

Solved!! Paid for premium but still on free

i did everything it says in the instructions deleted the app reinstalled the app logged off logged back in tried syncing with my Facebook but it still says free and I was charged the 12.99 premium charge

  • Newbie
  • i did everything it says in the instructions deleted the app reinstalled the app logged off logged back in tried syncing with my Facebook but it still says free and I was charged the 12.99 premium ch...
  • sahara1972
  • Newbie
  • 378 Views
  • 2 replies
  • 0 likes
  • Premium
  • 378 Views
  • 2 replies
  • 0 likes

Premium Deal problems

Im trying to get premium using the $0.99/ 3 months deal, but it says I am not eligible, because I tried the free one week trial. My father has spotify and also used the one week trial, but was able to get the deal. How can I do that too?

  • Newbie
  • Im trying to get premium using the $0.99/ 3 months deal, but it says I am not eligible, because I tried the free one week trial. My father has spotify and also used the one week trial, but was able t...
  • Ree2
  • Newbie
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! Premium Promo Showing Differently

Other folks from the Philippines can see that the 3 month promo costs 9php(local currency) with the months after costing 129php. This is unlike the standard promo in the US where you get 3 months for USD 0.99 and 9.99 for each month after. I'm from t...

  • Casual Listener
  • Other folks from the Philippines can see that the 3 month promo costs 9php(local currency) with the months after costing 129php. This is unlike the standard promo in the US where you get 3 months for...
  • MattSuda
  • Spotify Star
  • 892 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 892 Views
  • 10 replies
  • 0 likes

Can't get premium upgrade

Hi, I've created my account a week ago to catch 3 months promo. After the first free period, now I'm trying to upgrade my account, but when I pay with Paypal nothing happens. I am redirected to PayPal page to pay, I login, I click "Accept and Pay", b...

  • Casual Listener
  • Hi,  I've created my account a week ago to catch 3 months promo. After the first free period, now I'm trying to upgrade my account, but when I pay with Paypal nothing happens. I am redirected t...
  • ciopina89
  • Casual Listener
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 176 Views
  • 1 replies
  • 0 likes

Charged 0.99 for 3 months premium but I dont have It

I did the Get Premium for 0.99, but something failed at the end, the money was charged to my bank account but I still dont have the premium account. (I can post some pics of the transaction if you need) Please Help, Thanks.

  • Casual Listener
  • I did the Get Premium for 0.99, but something failed at the end, the money was charged to my bank account but I still dont have the premium account. (I can post some pics of the transaction if you ne...
  • macco81
  • Newbie
  • 613 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 613 Views
  • 6 replies
  • 0 likes

Extra charges

I have recently signed up for the 3 month 99p trial. But why has Spotify also charged me £10.50? Any one know why? The charge came under Spotify finance on my PayPal account.

  • Newbie
  • I have recently signed up for the 3 month 99p trial. But why has Spotify also charged me £10.50? Any one know why?   The charge came under Spotify finance on my PayPal account.
  • 142 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 142 Views
  • 0 replies
  • 0 likes

Premium

Já sou Spotify premium porem sempre that that Acesso solicită efetue Pagamento Novamente, o Débito Já consta em Meu Cartão de Crédito.

  • Newbie
  • Já sou Spotify premium porem sempre that that Acesso solicită efetue Pagamento Novamente, o Débito Já consta em Meu Cartão de Crédito.
  • 127 Views
  • 0 replies
  • 0 likes
  • Premium
  • 127 Views
  • 0 replies
  • 0 likes

Unlink one account of Spotify in my Facebook to link it to another one?

How can I unlink an account for my Facebook and then link to my Facebook the new (PREMIUM) one that I created.. Because I have search it to unlink this account to my face to unlink to another one but well.. It has not work for me

  • Newbie
  • How can I unlink an account for my Facebook and then link to my Facebook the new (PREMIUM) one that I created.. Because I have search it to unlink this account to my face to unlink to another one but...
  • 143 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 143 Views
  • 0 replies
  • 0 likes

Unable to buy Spotify premium for another account using PayPal .

Can I get help? I bought Spotify premium just fine on one account but on another I account it just redirects my back to the enter zip code page after confirming everything.

  • Newbie
  • Can I get help? I bought Spotify premium just fine on one account but on another I account it just redirects my back to the enter zip code page after confirming everything.
  • 150 Views
  • 0 replies
  • 0 likes
  • Premium
  • 150 Views
  • 0 replies
  • 0 likes

Javascript

I'm trying to upgrade to premium but when I select to confirm it's telling me to enable Javascript. Javascript is enabled, how do I get around this? My browser is chrome, but firefox doesn't work too.

  • Newbie
  • I'm trying to upgrade to premium but when I select to confirm it's telling me to enable Javascript.  Javascript is enabled, how do I get around this? My browser is chrome, but firefox doesn't wo...
  • Eckhox
  • Casual Listener
  • 1421 Views
  • 9 replies
  • 0 likes
  • Premium
    Subscription
  • 1421 Views
  • 9 replies
  • 0 likes

Switching the primary account in the family plan

Two members of our family just signed up for the Family Plan. The primary person for the account did not remember that he had two Spotify accounts. He signed up for the Family Plan under the Spotify account he does not use. Is it possible for us to s...

  • Newbie
  • Two members of our family just signed up for the Family Plan. The primary person for the account did not remember that he had two Spotify accounts. He signed up for the Family Plan under the Spotify ...
  • 918 Views
  • 0 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 918 Views
  • 0 replies
  • 2 likes

How do I clean my playlist?

How do I clean my playlist? I searched the word "zombies" once, and now it would only play the first song of whatever other radio or playlist I choose, and then switch to songs related to "zombie". It's really getting into my nerves!Thanks in advance...

  • Newbie
  • How do I clean my playlist? I searched the word "zombies" once, and now it would only play the first song of whatever other radio or playlist I choose,  and then switch to songs related to "zomb...
  • 345 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 345 Views
  • 0 replies
  • 0 likes

Being charged by spotify for no reason.

A while ago I signed up for a trial of spotify premium and to my displeasure I didn't see any differences in the program so I just left it alone. I dont often check my account statements, but I recently checked and to my disbelief Ive been charged fo...

  • Newbie
  • A while ago I signed up for a trial of spotify premium and to my displeasure I didn't see any differences in the program so I just left it alone. I dont often check my account statements, but I recen...
  • jwhite666
  • Casual Listener
  • 2317 Views
  • 13 replies
  • 3 likes
  • 2317 Views
  • 13 replies
  • 3 likes

Spotify charged my card after saying that I had used Premium before

Hello, I signed up on Spotify months ago and used my debit card to avail the Premium offer. I cancelled the auto-charge and stopped using Spotify for months. Today, I signed up using a different email address and decided to avail the Php 9.00 for 3 m...

  • Casual Listener
  •   Hello,    I signed up on Spotify months ago and used my debit card to avail the Premium offer. I cancelled the auto-charge and stopped using Spotify for months.   Today, I ...
  • chaboy
  • Newbie
  • 1050 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 1050 Views
  • 3 replies
  • 0 likes

Reseting

Could you please reset my devices. Thanks in advance.

  • Newbie
  • Could you please reset my devices. Thanks in advance.
  • 209 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 209 Views
  • 0 replies
  • 0 likes

how to cancel my Spotify

Spotify not only charged me twice but it won't let me go to Premium and it keeps asking me to go premium for $0.99 for 3 months which is obviously not working and this is making me very upset I just want to cancel my Spotify account and get my money ...

  • Newbie
  • Spotify not only charged me twice but it won't let me go to Premium and it keeps asking me to go premium for $0.99 for 3 months which is obviously not working and this is making me very upset I just ...
  • 186 Views
  • 0 replies
  • 0 likes
  • Account
  • 186 Views
  • 0 replies
  • 0 likes

Spotfiy Payment through mobile bill keeps failing

I've been trying to register for days to the Spotify 3 month premium for only P129, but the bocu payment system keeps rejecting it. I know it's until today so I hope I can still apply for the 3 month premium. Can someone help me on what I should do?

  • Newbie
  • I've been trying to register for days to the Spotify 3 month premium for only P129, but the bocu payment system keeps rejecting it. I know it's until today so I hope I can still apply for the 3 month...
  • 183 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 183 Views
  • 0 replies
  • 0 likes

No puedo mejorar mi cuenta.

No puedo cambiar mi cuenta a premium. Hago todo el proceso para cancelar con paypal, y luego de dar clic en "aceptar y pagar" me reenvía a esta pagina de spotify: https://www.spotify.com/ar/purchase/panel/?country=SV#__main-billing-paypal (que es exa...

  • Casual Listener
  • No puedo cambiar mi cuenta a premium.  Hago todo el proceso para cancelar con paypal, y luego de dar clic en "aceptar y pagar" me reenvía a esta pagina de spotify: https://www.spotify.com/...
  • driveflanger
  • Community Legend
  • 1161 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1161 Views
  • 3 replies
  • 0 likes

Cannot cancel automatic premium subscription

Im getting charged after free trial and tried to cancel. Followed help instructions but there is no option to cancel on my subscription page...says free trial. Please fix!!!

  • Casual Listener
  • Im getting charged after free trial and tried to cancel. Followed help instructions but there is no option to cancel on my subscription page...says free trial. Please fix!!!
  • Jake33
  • Casual Listener
  • 118 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 118 Views
  • 1 replies
  • 0 likes

tried upgrading to premium but wont confirm its done

Logged in and paid through paypal but comes back to offer and does not confirm it has been upgraded. Trying to get this done for the offer closing today. I tried going in and paying with credit card direct but it says that I have taken up the offer.....

  • Visitor
  • Logged in and paid through paypal but comes back to offer and does not confirm it has been upgraded.  Trying to get this done for the offer closing today.  I tried going in and paying with ...
  • 11165385233
  • Newbie
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes