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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4988 Views
  • 1 replies
  • 9 likes
  • Security
  • 4988 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468280 Views
  • 977 replies
  • 111 likes
  • Account
  • 468280 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206573 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206573 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117915 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117915 Views
  • 72 replies
  • 12 likes

Subscription in Russia

Good afternoon!I for more than two years was your follower. Payment was made with by PayPal. Now I live in Russia and my PayPal in the USA blocked. It can't be restored. The last month I paid with the card my friend, but also this card is blocked as ...

  • Casual Listener
  • Good afternoon! I for more than two years was your follower. Payment was made with by PayPal. Now I live in Russia and my PayPal in the USA blocked. It can't be restored. The last month I paid with ...
  • 424 Views
  • 0 replies
  • 4 likes
  • Premium
  • 424 Views
  • 0 replies
  • 4 likes

Help!

I am trying to take advantage of Vodafone Australia's 99 cent Premium offer, but Spotify won't accept my credit card. When I logged in, I was automatically designated as a US resident (I was never asked where I lived) and now I can't activate the Vod...

  • Newbie
  • I am trying to take advantage of Vodafone Australia's 99 cent Premium offer, but Spotify won't accept my credit card. When I logged in, I was automatically designated as a US resident (I was never as...
  • 181 Views
  • 0 replies
  • 0 likes
  • Account
  • 181 Views
  • 0 replies
  • 0 likes

Family Plan Links

In my admin panel and on the homepage in Canada there are links to family plans which don't work. I just re-signed up because it appears like you're finally offering a family plan. How do I go about adding family memebers?

  • Newbie
  • In my admin panel and on the homepage in Canada there are links to family plans which don't work. I just re-signed up because it appears like you're finally offering a family plan. How do I go about ...
  • moonbear2_1
  • Casual Listener
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
  • 237 Views
  • 1 replies
  • 0 likes

Canada Family account

Do we have any idea when the family plan will be lunched in canada ?

  • Newbie
  • Do we have any idea when the family plan will be lunched in canada ?
  • moonbear2_1
  • Casual Listener
  • 341 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 341 Views
  • 3 replies
  • 0 likes

Spotify Premium

Selected family plan added one family member fine but second one says I can't add because they have already bought thru different store even though when I log into their account it says free!!!!! Confused and getting irritated!

  • Newbie
  • Selected family plan added one family member fine but second one says I can't add because they have already bought thru different store even though when I log into their account it says free!!!!! Con...
  • 168 Views
  • 0 replies
  • 0 likes
  • Premium
  • 168 Views
  • 0 replies
  • 0 likes

Delete account

Please delete this account ASAP

  • Newbie
  • Please delete this account ASAP
  • Liyahnash2020
  • Newbie
  • 167 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Eligibility for AUD$11.99 for 3 months premium - confused?

Hi - I received an email a few days ago saying 'come back to premium' offering 3 months premium for AUD$11.99. When I clicked on the link in the email, I received a message telling me I was ineligible for this offer but I could still pay for regular ...

  • Newbie
  • Hi - I received an email a few days ago saying 'come back to premium' offering 3 months premium for AUD$11.99. When I clicked on the link in the email, I received a message telling me I was ineligibl...
  • 197 Views
  • 0 replies
  • 5 likes
  • Premium
    Subscription
  • 197 Views
  • 0 replies
  • 5 likes

3 months of Premium for 0.99PLN vs Gift Card

Hello!I have never been a Premium user before.There is currently an offert for buying a 3 months of premium for 0.99PLN.The coincidence is that I recently received a 60PLN (equivalent of 3 months of premium) gift card which i did not redeemed yet. Th...

  • Casual Listener
  • Hello! I have never been a Premium user before. There is currently an offert for buying a 3 months of premium for 0.99PLN. The coincidence is that I recently received a 60PLN (equivalent of 3 mont...
  • genex95
  • Casual Listener
  • 482 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 482 Views
  • 3 replies
  • 0 likes

Trying to cancel premium

I have been being charged monthly for the premium option although in trying to cancel my subscription says I have the free version therefore I can not cancell and no way to contact this stupid company. Help.

  • Newbie
  • I have been being charged monthly for the premium option although in trying to cancel my subscription says I have the free version therefore I can not cancell and no way to contact this stupid compan...
  • micavida
  • Casual Listener
  • 146 Views
  • 1 replies
  • 0 likes
  • Premium
  • 146 Views
  • 1 replies
  • 0 likes

My Rogers account was charged 21.98 when it is supposed to be a free 24 months subscription offer

Rogers is offering a 24months subscription of spotify per line of their Share Everything Plan, yet I was charged by Spotify for 21.98. When I spoke to Rogers, they said it is a mistake by Spotify and ask me to contact Spotify's (non-exisitant) custom...

12-17-2015 4-13-34 PM.png
  • Newbie
  • Rogers is offering a 24months subscription of spotify per line of their Share Everything Plan, yet I was charged by Spotify for 21.98.  When I spoke to Rogers, they said it is a mistake by Spoti...
  • Oreste
  • Composer
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
  • 272 Views
  • 1 replies
  • 0 likes

Subscription

I subscribed to the 3 month trial for $0.99 a week ago. Still says I'm a free user and not premium. I've tried logging out and back in again and reinstalling the app. This was a week ago, as soon as I got payed I got charged another $12 for no reason...

  • Newbie
  • I subscribed to the 3 month trial for $0.99 a week ago. Still says I'm a free user and not premium. I've tried logging out and back in again and reinstalling the app. This was a week ago, as soon as ...
  • Oreste
  • Composer
  • 316 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 316 Views
  • 5 replies
  • 0 likes

Solved!! Re: 3 months premium for $0.99

It took my payment and didn't upgrade my account please get back to me as soon as possible thank you

  • Newbie
  • It took my payment and didn't upgrade my account please get back to me as soon as possible thank you
  • Oreste
  • Composer
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Password reset

Hi I've completely forgotten my password for my account, so naturally I've tried to do password reset. I've tried to put in my email address and put in my username separately to get it to send a password reset to my email address. Both have failed on...

  • Newbie
  • Hi I've completely forgotten my password for my account, so naturally I've tried to do password reset. I've tried to put in my email address and put in my username separately to get it to send a pass...
  • Oreste
  • Composer
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
  • 231 Views
  • 1 replies
  • 0 likes

Premium discount

I got email telling me that I can buy premium for 3 months with only 0,99€. At spotifys website it says it's only for new accounts but in my mail and in the link I got in there there is nothing about the age of the account. What should I do?

  • Casual Listener
  • I got email telling me that I can buy premium for 3 months with only 0,99€. At spotifys website it says it's only for new accounts but in my mail and in the link I got in there there is nothing about...
  • Oreste
  • Composer
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 139 Views
  • 1 replies
  • 0 likes

Argentina - Pago con Galicia no procesa el pago.

Hello,i went premium with my credit card, the first month it went ok, but the following it says that the subscription couldn't go on because Spotify don't process the payment. I call to the bank and they say the card is with no problem, that i have t...

  • Casual Listener
  • Hello, i went premium with my credit card, the first month it went ok, but the following it says that the subscription couldn't go on because Spotify don't process the payment. I call to the bank an...
  • NERomanello
  • Casual Listener
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Account country is wrong

The country listed in my account is wrong and I need to change it (says I've been abroad too long), and yet it does not give me an option to change - the only country list is USA. Can anything be done about this? Thank you!

  • Casual Listener
  • The country listed in my account is wrong and I need to change it (says I've been abroad too long), and yet it does not give me an option to change - the only country list is USA.  Can anything ...
  • KatesHere
  • Community Legend
  • 272 Views
  • 7 replies
  • 0 likes
  • Free
  • 272 Views
  • 7 replies
  • 0 likes

having trouble when paying for spotify premium

so when i go to pay for spotify premium with paypal it doesnt work, it just takes me back to the part where you have to choose how you want to pay.

  • Casual Listener
  • so when i go to pay for spotify premium with paypal it doesnt work, it just takes me back to the part where you have to choose how you want to pay.
  • Deeznuts-0127
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • 232 Views
  • 2 replies
  • 0 likes

Offer help

HelloI'm new on spotify and they told me that i get 3 month s for one.I use my code.I go to my accountAnd i see that my abbonoment stops one month after,Help me please.What can i do?

  • Newbie
  • Hello I'm new on spotify and they told me that i get 3 month s for one. I use my code. I go to my account And i see that my abbonoment stops one month after, Help me please. What can i do?
  • MattSuda
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Gift cards - please help!

Hi!I got Spotify gift cards for christmas present, three of them. Two of them for 1 month and 1 for 3 moths. I loaded the first one of 1 month for 1 hour ago, what happens if I load the next one now? Will there be 2 months of premium or 1? Thanks.

  • Casual Listener
  • Hi! I got Spotify gift cards for christmas present, three of them. Two of them for 1 month and 1 for 3 moths. I loaded the first one of 1 month for 1 hour ago, what happens if I load the next one ...
  • MattSuda
  • Spotify Star
  • 160 Views
  • 2 replies
  • 0 likes
  • 160 Views
  • 2 replies
  • 0 likes

Two accounts??

Hi. i just upgraded my spotify to premium, and to make it easier i logged in via Facebook at spotify.com. when i opened spotify again it wasn't upgraded. i finally figured out that i suddenly have two spotify accounts. and the one upgraded is the one...

  • Newbie
  • Hi. i just upgraded my spotify to premium, and to make it easier i logged in via Facebook at spotify.com. when i opened spotify again it wasn't upgraded. i finally figured out that i suddenly have tw...
  • Oreste
  • Composer
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 176 Views
  • 1 replies
  • 0 likes