Account charged wrong on Spotify Premium (more than once)

[Sickness]

I usually don't check my Visa, but I did it today and noticed that Spotify is taking way too much from my Visa account.
I'm using a monthly spotify subscription but noticed payments of: 
05-08-2013 06-08-2013 SPOTIFY SPOTIFY PREMIU
LONDON - GB
4891 08XX XXXX 5754
- 274,55
05-06-2013 06-06-2013 SPOTIFY SPOTIFY PREMIU
LONDON - GB
4891 08XX XXXX 5754
- 32,93
05-04-2013 06-04-2013 SPOTIFY PREMIUM X 1
LONDON - GB
4891 08XX XXXX 5754
- 46,96

05-03-2013 06-03-2013 SPOTIFY PREMIUM X 1
LONDON - GB
4891 08XX XXXX 5754
- 17,29

05-02-2013 06-02-2013 SPOTIFY PREMIUM X 1
LONDON - GB
4891 08XX XXXX 5754
- 274,55

I don't understand these large payments. I wonder if these payments are correct, I guess not as paying 274.55 euros for one month of spotify seems a bit too much.

Can someone please explain, and help me out on recovering my lost money.

Thanks !

[Joe · Accepted solution]

Hi. Payment issues can't be resolved in an open forum. Please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly (even though it is from a no-reply address) to speed things along.

[Sickness]

Hi. Thank you very much. I hope they can speed this up, as this involves about 1000 euros, :S

[Joe]

I saw the amounts. That's heck of a lot of money!

[Sickness]

Yeah I know. And I even forgot the 3rd one of 274... This is just crazy...

[Sickness]

How long does it normally take for them to respond? This thing is really bothering me...

[Joe]

They aim to get back within 24 hours.