Not receiving password reset email

[RiioT]

I forgot my password and every time i click on the forgot password option on the site it doesn't doesn't send the reset email to my acc can a admin please send me one ? really frustrated 

[RiioT]

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@RiioT wrote:

I forgot my password and every time i click on the forgot password option on the site it doesn't doesn't send the reset email to my acc can a admin please send me one ? really frustrated 

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i also have a refrence #

ref:_00DD0pxIW._500D0WVdKX:ref

[Joe]

Customer support usually responds to cases within 24 hours so just sit tight.

[sheila227]

I'm having the same problem. Really annoying

[Joe]

@sheila227 What problem exactly? No response from support or can't reset your password?

[sheila227]

I'm told my password reset email has been sent, but it doesn't arrive (and it's not in my spam folder). Complicating matters, I logged thru Facebook, and that seems to have created a new account entirely. How do you reach support? I couldn't find an email.

[Joe]

Please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly (even though it is from a no-reply address) to speed things along.

[sheila227]

Thanks much!