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Account disappeared

Avatar of JJkingas
Newbie
2019-01-13 10:27 PM

Plan:

Free 

 

My account seemed to disappear, couldn't log in through phone nor browser. 

Did a password reset using web browser, it worked fine.

Note: 

Fixed the problem almost immediately after noticing (approx. 1 day from occurrence)

 

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Avatar of Jose_M
Spotify Star
Spotify Star
2019-01-13 10:41 PM

Hey @JJkingas! Thanks for coming to the Community.

 

I'm glad to hear everything's fine now. In case this happens again, I'd recommend checking out this Spotify Answer for the next steps to take. I'd also suggest checking out this Support article for more info on how to find your Spotify accounts.

 

Have a nice day 😉

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Jose_M
Spotify Star
Spotify Star
2019-01-13 10:41 PM

Hey @JJkingas! Thanks for coming to the Community.

 

I'm glad to hear everything's fine now. In case this happens again, I'd recommend checking out this Spotify Answer for the next steps to take. I'd also suggest checking out this Support article for more info on how to find your Spotify accounts.

 

Have a nice day 😉

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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