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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 350735 Views
  • 901 replies
  • 105 likes
  • Account
  • 350735 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1151907 Views
  • 119 replies
  • 110 likes
  • Account
  • 1151907 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88135 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88135 Views
  • 68 replies
  • 10 likes

I lost all my playlists but I cant find a way to retrieve them

I've been logging into spotify with facebook for years, but after my firewall kept blocking me, I just attached my facebook to the account I had. However, this meant that I lost all my facebook playlists and history, now when I try to log into an acc...

  • Casual Listener
  •   I've been logging into spotify with facebook for years, but after my firewall kept blocking me, I just attached my facebook to the account I had. However, this meant that I lost all my facebo...
  • Temetius
  • Songwriter
  • 758 Views
  • 3 replies
  • 0 likes
  • Account
  • 758 Views
  • 3 replies
  • 0 likes

account subscription

hey guys i seem to be getting charged every month for spotify but i dont have premium it keeps saying to check the accounts and stuff but i dont know any other account and i keep getting transactions every month to say im paying for spotify but i can...

  • Newbie
  •   hey guys i seem to be getting charged every month for spotify but i dont have premium it keeps saying to check the accounts and stuff but i dont know any other account and i keep  gettin...
  • Billy-J
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • Account
  • 372 Views
  • 1 replies
  • 0 likes

New account can't be found

Just created a new spotify account earlier today and my friends can't find my new account when searching me up. I have premium and they can't find me on any platform. Account is just my name: < edited for security >

  • Newbie
  • Just created a new spotify account earlier today and my friends can't find my new account when searching me up. I have premium and they can't find me on any platform. Account is just my name: < ed...
  • Maxim
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • Account
  • 426 Views
  • 1 replies
  • 0 likes

My account got hacked

For the last 2 days my spotify acted on a weird way. My library was lost exept for my playlists(thank god) and new songs kept being added, so, obviously I understood my account has been hacked. Of course I changed the password immediately, but I lost...

  • Newbie
  •   For the last 2 days my spotify acted on a weird way. My library was lost exept for my playlists(thank god) and new songs kept being added, so, obviously I understood my account has been hacke...
  • Billy-J
  • Spotify Star
  • 474 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 474 Views
  • 1 replies
  • 0 likes

forgotten email

I have a premium account ( Dave.bharrat) but i forgot what email and password I made it under. I would like to find out a way to recover that account since i'm currently paying for it but i cant access it. Is there a way I can transfer my current ema...

  • Newbie
  • I have a premium account ( Dave.bharrat) but i forgot what email and password I made it under. I would like to find out a way to recover that account since i'm currently paying for it but i cant acce...
  • Billy-J
  • Spotify Star
  • 519 Views
  • 1 replies
  • 0 likes
  • Account
  • 519 Views
  • 1 replies
  • 0 likes

Location error: country in profile doesn't match profile

PlanFree/Operating System(iOS 10.12) My Question or Issue Hello I'm usinfg spotify free already a few years (since 2014). Since two days I cannot listen to music anymore. By logging in the systems tells : Your countrsy doesn't match the one set in yo...

  • Casual Listener
  • Plan Free/ Operating System (iOS 10.12)   My Question or Issue  Hello I'm usinfg spotify free already a few years (since 2014). Since two days I cannot listen to music anymore. By log...
  • user-removed
  • Not applicable
  • 740 Views
  • 3 replies
  • 0 likes
  • Account
  • 740 Views
  • 3 replies
  • 0 likes

How do I get rid of Spotiamb 0.2.1??

I've reset my password and uninstalled/reinstalled the app multiple times, but it won't go away. Any suggestions on how to make music listening less miserable?

  • Casual Listener
  • I've reset my password and uninstalled/reinstalled the app multiple times, but it won't go away. Any suggestions on how to make music listening less miserable? 
  • Billy-J
  • Spotify Star
  • 1281 Views
  • 1 replies
  • 0 likes
  • Account
  • 1281 Views
  • 1 replies
  • 0 likes

Offline Issue

PremiumUK DeviceOne plus 6Operating SystemAndroid OreoMy Question or IssueWhen I try and search it says I'm in offline mode, however when I'm in my settings it says not. Still have access to premium features such as release radar in browse section. B...

  • Newbie
  • Premium UK   Device One plus 6 Operating System Android Oreo My Question or Issue When I try and search it says I'm in offline mode, however when I'm in my settings it says not. Still ha...
  • Jose_M
  • Spotify Star
  • 586 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 586 Views
  • 3 replies
  • 0 likes

I cannot play some music because it says I am cinnected with other device

I cannot play some music, it appears grayed and I receive the message that I am connected with other device, see screenshot.I tried to exit from All Device, but I still have the issue.None of the below information is required. However, the more you p...

  • Casual Listener
  • I cannot play some music, it appears grayed and I receive the message that I am connected with other device, see screenshot. I tried to exit from All Device, but I still have the issue.None of the b...
  • Mdiaz380
  • Casual Listener
  • 524 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 524 Views
  • 2 replies
  • 0 likes

Moved countries but can't update profile

PlanPremium but now cancelledCountry Mexico, formerly USA My Question or Issue I was living in the US when I originally subscribed for Spotify Premium, I have since moved back to Mexico and would like to change my country setting on my profile. I tri...

  • Newbie
  • Plan Premium but now cancelled Country  Mexico, formerly USA     My Question or Issue   I was living in the US when I originally subscribed for Spotify Premium, I have sin...
  • Billy-J
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 227 Views
  • 1 replies
  • 0 likes

Cannot remove profile picture

How do I remove my profile picture from Spotify? There is no 'remove' option - only to change it. I don't want to change it, I only want to remove it or set back to default. I connected to Facebook and it carried over my name and profile picture and ...

spotify.jpg
  • Casual Listener
  • How do I remove my profile picture from Spotify? There is no 'remove' option - only to change it. I don't want to change it, I only want to remove it or set back to default.   I connected to F...
  • Maxim
  • Spotify Star
  • 840 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 840 Views
  • 3 replies
  • 0 likes

Superuser Contribution Novo design algumas vezes funciona

Olá,estou com um problema com a minha conta,algumas vezez quando vou clicar em alguma música ela abre no novo design,porém ela abre e ao mesmo tempo volta para o antigo, e queria que ela continuasse no novo,como resolvo isso?

  • Newbie
  • Olá,estou com um problema com a minha conta,algumas vezez quando vou clicar em alguma música ela abre no novo design,porém ela abre e ao mesmo tempo volta para o antigo, e queria que ela continuasse ...
  • SergioDavid
  • Roadie
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
  • 271 Views
  • 1 replies
  • 0 likes

Account Issues

PremiumSingapore DeviceSamsung Note 8 My Question or Issue Because SpotifyCares does not get back to me after 3 tweets to them, 1) I suspect someone else is logged into my account as only my wife and I uses my spotify family account. My playlists got...

  • Casual Listener
  • Premium Singapore  Device Samsung Note 8     My Question or Issue  Because SpotifyCares does not get back to me after 3 tweets to them,   1) I suspect someone else i...
  • Billy-J
  • Spotify Star
  • 739 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 739 Views
  • 5 replies
  • 0 likes

Solved!! Can't buy a Gift Card

Hello !Today, I've tried to buy a gift card, but after having filling the form and submit it by clicking on continue, I've just came back on the same page with the form empty.I have been using firefox and chrome to test and have not receive any recei...

  • Casual Listener
  •   Hello ! Today, I've tried to buy a gift card, but after having filling the form and submit it by clicking on continue, I've just came back on the same page with the form empty. I have been ...
  • Billy-J
  • Spotify Star
  • 1456 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1456 Views
  • 8 replies
  • 0 likes

Hacked facebook profile

PremiumCountryBulgaria Device Samsung Galaxy 7Operating System Android Oreo My Question or IssueSo, my fb profile was hacked and it was lincked with spotify. And I was premium and i don't want to be charched for it. To do so I'm going to close my ban...

  • Newbie
  •   Premium Country Bulgaria   Device Samsung Galaxy 7 Operating System  Android Oreo   My Question or Issue So, my fb profile was hacked and it was lincked with...
  • Jose_M
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Other
  • 193 Views
  • 1 replies
  • 0 likes

New phone new Facebook

PlanPremiumCountry IrelandDeviceHuawei p20 liteOperating SystemAndroid My Question or Issue Hi I recently got a new phone and transferred all my apps including Spotify to it .. however when I tried to log in it couldn't recognise my account ... Now h...

  • Casual Listener
  • Plan Premium Country  Ireland Device Huawei p20 lite Operating System Android   My Question or Issue  Hi  I recently got a new phone and transferred all my apps includi...
  • Cuchullain1
  • Casual Listener
  • 285 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 285 Views
  • 2 replies
  • 0 likes

Solved!! Duplicated songs

Hello community I've noticed the same song is several times in some of my playlists. Often, when I try to add a song that's alredy in that playlist, it displays a message that says it's duplicated. I manage to take remlove them from the playlist but ...

  • Spotify Star
  • Spotify Star
  • Hello community 🙂   I've noticed the same song is several times in some of my playlists. Often, when I try to add a song that's alredy in that playlist, it displays a message that says it's d...
  • Jose_M
  • Spotify Star
  • 1350 Views
  • 2 replies
  • 0 likes
  • Other
  • 1350 Views
  • 2 replies
  • 0 likes

Second student account?

Hi, I keep being told that my student credentials are being used elsewhere, but I can't find another account with my email. I was trying to get Spotify student +Hulu, and it led me awry every time i tried to put in my college.Thoughts? P.M.

  • Newbie
  • Hi,   I keep being told that my student credentials are being used elsewhere, but I can't find another account with my email.  I was trying to get Spotify student +Hulu, and it led me awr...
  • Jacob
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Spotify is double charging my account.

Spotify has been double charging my Paymaya account for 2 straight months. Are there any ways I can get a refund for it?

  • Newbie
  • Spotify has been double charging my Paymaya account for 2 straight months. Are there any ways I can get a refund for it? 
  • Jacob
  • Community Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

cant login into account and need to cancel subscription

Hello, I got a new phone and I forgot my password and email to my account bluseyliv and I need to cancel my subscription, I would be happy to provide info to help you cancel my account.

  • Newbie
  • Hello, I got a new phone and I forgot my password and email to my account bluseyliv and I need to cancel my subscription, I would be happy to provide info to help you cancel my account. 
  • Jacob
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
  • 293 Views
  • 1 replies
  • 0 likes