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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75942 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93334 Views
9 replies
2 likes
PlanPremiumCountry USA Device Iphone 7 Operating System iPhone is iOS My Question or Issue My iPhone app for Spotify keeps defaulting to an email used previously for a free subscription. I have deleted the app and reinstalled several times but it kee...
Plan Premium Country USA Device Iphone 7 Operating System iPhone is iOS My Question or Issue My iPhone app for Spotify keeps defaulting t...
Casual Listener
503 Views
2 replies
0 likes
Hi,I changed my version from Free to Premium and now all my music is gone.. What can I do?? Please help me!
Hi, I changed my version from Free to Premium and now all my music is gone.. 😞 What can I do?? Please help me!
Community Legend
358 Views
2 replies
0 likes
First off, why is there no customer support available with this subscription? I am going on a trip tomorrow morning and I was hoping my family could listen to the music they wanted to listen to on this trip. However I will probably wait days for some...
First off, why is there no customer support available with this subscription? I am going on a trip tomorrow morning and I was hoping my family could listen to the music they wanted to listen to on th...
Community Legend
407 Views
1 replies
1 likes
I've played music on spotify premium for 3 years, and i've been pleased, but in the last 3 months at least 3 or 4 times when i want to open the app, i have to log in again and my music without conection is not available, and i have to download it aga...
I've played music on spotify premium for 3 years, and i've been pleased, but in the last 3 months at least 3 or 4 times when i want to open the app, i have to log in again and my music without conect...
Community Legend
419 Views
1 replies
0 likes
Hello, the other day I tried to use Spotify on my laptop but it said it was "offline", even though it wasn't on the "offline option" and my Wifi was working. So I log out but I think it was the worst thing I could ever do. I made my account with Face...
Hello, the other day I tried to use Spotify on my laptop but it said it was "offline", even though it wasn't on the "offline option" and my Wifi was working. So I log out but I think it ...
Community Legend
743 Views
1 replies
0 likes
I am able to log in through the website yet i havent been able to log in through the app on my phone (android) everytime i enter the email and password it keeps telling me they are experiencing issues and to try again later. It has been like this for...
I am able to log in through the website yet i havent been able to log in through the app on my phone (android) everytime i enter the email and password it keeps telling me they are experiencing issue...
Community Legend
513 Views
1 replies
0 likes
Have a premium account but forgot my email and username need help changing my email and password don't want to pay for something I can't use
Have a premium account but forgot my email and username need help changing my email and password don't want to pay for something I can't use
Community Legend
436 Views
1 replies
0 likes
Hello everyone, and merry Christmas. I recently found out that someone had been using account for the past few (Since I last used Spotify basically). I have no idea who this person is, since I haven't shared my account with anyone, and I didn't use i...
Hello everyone, and merry Christmas. I recently found out that someone had been using account for the past few (Since I last used Spotify basically). I have no idea who this person is, since...
Community Legend
451 Views
1 replies
0 likes
I`m stuck at logging screen after input my account.
I`m stuck at logging screen after input my account.
Community Legend
708 Views
1 replies
0 likes
Is there a way to get my name to show up on the Spotify app? All of my friends have their names displayed and mine just says a long string of numbers that are neither my phone number or anything else. I purposely deleted my last account so that I cou...
Is there a way to get my name to show up on the Spotify app? All of my friends have their names displayed and mine just says a long string of numbers that are neither my phone number or anything else...
Community Legend
498 Views
1 replies
0 likes
PlanFreeCountry USADevice(iPhone 8, MacBook Air)Operating System(iOS/OSX) My Question or IssueI’m having issues logging into my account on both mobile (iPhone) and desktop (MacBook). On mobile, I get an invalid password error, but when I attempt to r...
Plan Free Country USA Device (iPhone 8, MacBook Air) Operating System (iOS/OSX) My Question or Issue I’m having issues logging into my account on both mobile (iPhone) and deskt...
Community Legend
601 Views
1 replies
0 likes
PlanPremiumCountry BrazilDevice Iphone 6Operating SystemiOS 10 My Question or Issue I am having troubles to update my credit card number. For some reason every time I insert the new data and submit an error occur, saying that payment failed and that ...
Plan Premium Country Brazil Device Iphone 6 Operating System iOS 10 My Question or Issue I am having troubles to update my credit card number. For some reason every...
Casual Listener
678 Views
3 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry NetherlandsDevice(iPhone6, Samsung Galaxy 9, acer aspire)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Netherlands Device (iPhone6, Samsung Gal...
Composer
432 Views
2 replies
0 likes
Hi my account got hacked but not this one it has an other email and it is *snip* but this is not my account so can you delete or it would be better to reset that account to a nother and then you can give me that same one but with a diferent email and...
Hi my account got hacked but not this one it has an other email and it is *snip* but this is not my account so can you delete or it would be better to reset that account to a nother and then you can ...
Spotify Star
591 Views
3 replies
0 likes
PlanFamily PremiumCountry BulgariaDevicePC, Note9Operating SystemWidnows 10, Android 8 My Question or Issue Hello,I have a problem receiving emails from the system for 'setting the device password'. My account is created via Facebook and I have acces...
Plan Family Premium Country Bulgaria Device PC, Note9 Operating System Widnows 10, Android 8 My Question or Issue Hello, I have a problem receiving emails from the sys...
Roadie
434 Views
1 replies
0 likes
PlanFree, but I want to upgrade to PremiumCountryCurrently in Australia Operating SystemWindows 10 My Question or Issue My account is registered in Vietnam, but I am now in Australia. I have followed the instructions here, but Australia does not show...
Plan Free, but I want to upgrade to Premium Country Currently in Australia Operating System Windows 10 My Question or Issue My account is registered in Vietnam,...
Casual Listener
500 Views
2 replies
0 likes
I cant login in my spotify profile username denso1989I cant remember my email adress to reset my password
I cant login in my spotify profile username denso1989 I cant remember my email adress to reset my password
Roadie
498 Views
1 replies
0 likes
So we have, A’s I’d expect most have, more than one Echo device in the house. They are all purchased on my amazon account and are registered to me.Considering moving to Spotify premium family account so that daughter and son can have own playlists, b...
So we have, A’s I’d expect most have, more than one Echo device in the house. They are all purchased on my amazon account and are registered to me. Considering moving to Spotify premium family accou...
Community Legend
3449 Views
2 replies
0 likes
PlanPremiumCountry United StatesDeviceAllOperating SystemAll My Question or Issue Within the past half hour, an unknown user has accessed my account, likely on a device I forgot to log out of, and started to listen to music on it without my approval....
Plan Premium Country United States Device All Operating System All My Question or Issue Within the past half hour, an unknown user has accessed my account, likely on a de...
Spotify Star
2388 Views
2 replies
1 likes
PlanFreeCountry JapanDeviceIphone 8S Hi, I moved to Japan a few months ago from Australia. Recently my premium ran out and I had the message about changing countries. When I went to edit profile the only country options it gave me was Australia and I...
Plan Free Country Japan Device Iphone 8S Hi, I moved to Japan a few months ago from Australia. Recently my premium ran out and I had the message about changing countries. W...
Spotify Star
711 Views
4 replies
0 likes
