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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
286320 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539810 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129565 Views
74 replies
12 likes
Hi, I recently moved to another country, tried to change my country to the new one by updating my subscription, but don't get any payments options for that country to choose, just payment options from my old country. Tried paypal but still the countr...
Hi, I recently moved to another country, tried to change my country to the new one by updating my subscription, but don't get any payments options for that country to choose, just paym...
Community Legend
249 Views
1 replies
0 likes
I renewed my premium last year 2017-12-15, this should be valid one month to 2018-01-15. The day after i saw that it was possible to buy one year in total so i did that too. Yesterday my premium was stopped but i think i shall have one month more wit...
I renewed my premium last year 2017-12-15, this should be valid one month to 2018-01-15. The day after i saw that it was possible to buy one year in total so i did that too. Yesterday my premium was ...
Spotify Legend
452 Views
3 replies
0 likes
Hi,I'm using the free Spotify and when I reinstalled the application on our Mac, I was then unable to log-in. When I tried to reset the password, an email never arrived and was not in our spam or junk mailbox. I emailed help and was assigned this cas...
Hi, I'm using the free Spotify and when I reinstalled the application on our Mac, I was then unable to log-in. When I tried to reset the password, an email never arriv...
Not applicable
288 Views
2 replies
0 likes
PlanPremiumCountryPortugal My Question or Issue Hi, how can i see the address i've used in my account? I want to share my account with my family but i think tehere is a typo in the address and because of that nobody can join
Plan Premium Country Portugal My Question or Issue Hi, how can i see the address i've used in my account? I want to share my account with my family but i think tehere is a typo in ...
Spotify Star
3156 Views
2 replies
0 likes
Hi.I am a verified Artist on Spotify. https://open.spotify.com/artist/0XLqwlAPZ9GKM7Au3hROlV?si=RTQOfraJRFKiEOEafQdZOAI've written to spotify support multiple times, with no help.My Name is all caps, capitalised as KAGEN, whereas it should be Kagen.I...
Hi. I am a verified Artist on Spotify. https://open.spotify.com/artist/0XLqwlAPZ9GKM7Au3hROlV?si=RTQOfraJRFKiEOEafQdZOA I've written to spotify support multiple times, with no help...
Roadie
583 Views
1 replies
0 likes
Hi! I'm not sure if this is the right place to go, but I'm wondering about the Indonesian translation, was it done via crowdsourcing or is it open to everyone to translate? Because I find inconsistencies in the pronouns, and some of the user interfac...
Hi! I'm not sure if this is the right place to go, but I'm wondering about the Indonesian translation, was it done via crowdsourcing or is it open to everyone to translate? Because I find in...
Spotify Star
552 Views
1 replies
0 likes
DevicePCOperating System(Windows 7, latest Crome browser) My Question or IssueHello.I experience the following issue in Web player regularly. When I open some Artist page from another artist's page (from Related Artists tab) and that is my favorite a...
Device PC Operating System (Windows 7, latest Crome browser) My Question or Issue Hello. I experience the following issue in Web player regularly. When I open some Artist page from...
Casual Listener
377 Views
3 replies
0 likes
My favorite songs, my playlists, my radios, everything is gone. I couldn't log in the week before so I thought nothing of it. But today I decided to check in and listen, but I had to change my password to even get in which I thought I had just messed...
My favorite songs, my playlists, my radios, everything is gone. I couldn't log in the week before so I thought nothing of it. But today I decided to check in and listen, but I had to change my p...
Casual Listener
388 Views
2 replies
0 likes
Lo que me pasa es que todas las canciones offlines que obviamente descargo se guardan, pero cuando descargo un albúm, pongo modo offline y cierro la aplicación de segundo plano se borra ese albúm, pero las playlist no.Tengo suficiente memoria, alrede...
Lo que me pasa es que todas las canciones offlines que obviamente descargo se guardan, pero cuando descargo un albúm, pongo modo offline y cierro la aplicación de segundo plano se borra ese albúm, pe...
Spotify Star
202 Views
1 replies
0 likes
My spotify.me statistics have not updated since I purchased a Premium family plan two months ago. The only stat that has changed is the acousticness/danceability/tempo section; everything else is the same (genre, favorite tracks/artists, etc.). How d...
My spotify.me statistics have not updated since I purchased a Premium family plan two months ago. The only stat that has changed is the acousticness/danceability/tempo section; everything else is the...
Spotify Star
223 Views
1 replies
0 likes
I just purchased a family plan and didn't realize I was on my sons account. Is there any simple way to swith this over. I tried to cancel, right away, but the cancellation wont take into effect until next month. This was a gift to him and want it fix...
I just purchased a family plan and didn't realize I was on my sons account. Is there any simple way to swith this over. I tried to cancel, right away, but the cancellation wont ta...
Spotify Star
291 Views
1 replies
0 likes
PlanFree/PremiumCountryGermany Device(iPhone 6s)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I bought premium, but it`s not running on the app as premium. It`s still showing shuffle... when I look in it shows premium -...
Plan Free/Premium Country Germany Device (iPhone 6s) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I bought premium, but it`s not...
Spotify Star
289 Views
1 replies
0 likes
PlanPremium FamiliarCountry: Argentina Device(Sony X-Peria, Toshiba Sattelite 775)Operating System(Linux Mint, Android, Windows 8.1) My Question or Issue There is a PS4 device that use my account in real time, and surely it's not mine. I'm listening ...
Plan Premium Familiar Country: Argentina Device (Sony X-Peria, Toshiba Sattelite 775) Operating System (Linux Mint, Android, Windows 8.1) My Question or Issue There is a...
Casual Listener
316 Views
2 replies
0 likes
hello,i am looking to find a certain user on Spotify. Neither of us ever signed up with facebook or connected it through Facebook. When I type in his username into the search, nothing pops up. However, he shows me on his phone that he has a username ...
hello, i am looking to find a certain user on Spotify. Neither of us ever signed up with facebook or connected it through Facebook. When I type in his username into the search, nothing pops up. Howe...
Roadie
377 Views
6 replies
0 likes
I renewed my Spotify account on my facebook Spotify rather than the one linked to email realised my mistake then tried to merge the accounts by signing into facebook on the email account. Now my premium account does not show however I log in. I do no...
I renewed my Spotify account on my facebook Spotify rather than the one linked to email realised my mistake then tried to merge the accounts by signing into facebook on the email account. Now my prem...
Roadie
271 Views
1 replies
0 likes
PlanPremium My Question or Issue I cannot remove my profile picture.
Plan Premium My Question or Issue I cannot remove my profile picture.
Spotify Star
306 Views
2 replies
0 likes
Plan: (Premium Family)Country: US Device: PC I was wondering if it was possible to change the display name on my spotify account. It currently says "Spoodah RL" but I only wanted it to say "Spoodah", but I don't see an option to change it? Is it poss...
Plan: (Premium Family) Country: US Device: PC I was wondering if it was possible to change the display name on my spotify account. It currently says "Spoodah RL" but I only wanted it...
Spotify Star
241 Views
1 replies
1 likes
Plan - PremiumCountry - Canada Device - Samsung s6 My Question or IssueMy phone storage was filling up, so I decided to clear out some app data. I cleared the Spotify app data and when I went back to the app, I was no longer logged on to the app. So ...
Plan - Premium Country - Canada Device - Samsung s6 My Question or Issue My phone storage was filling up, so I decided to clear out some app data. I cleared the Spotif...
Spotify Star
456 Views
5 replies
0 likes
PlanPremiumCountry LebanonDeviceWindows // Samsung Note 8Operating SystemWindows 10 // Android My Question or IssueMy account was linked to my Facebook account.I was struggling to get Dolby Atmos on my computer so I had to reinstall the entire operat...
Plan Premium Country Lebanon Device Windows // Samsung Note 8 Operating System Windows 10 // Android My Question or Issue My account was linked to my Facebook account. I was s...
Spotify Star
428 Views
3 replies
0 likes
PlanPremiumCountryPolandDeviceiPhone 8Plus and PCOperating SystemiOS 12 and Windows 10 My Question or Issue Hi! Im using two devices, iPhone Spotify app and Web Player on Chrome browser. I dont know the third device (Web Player (Chrome)). I assumed t...
Plan Premium Country Poland Device iPhone 8Plus and PC Operating System iOS 12 and Windows 10 My Question or Issue Hi! Im using two devices, iPhone Spotify ...
Casual Listener
1144 Views
5 replies
0 likes
