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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80348 Views

9 replies

2 likes

Account
Login
  • 80348 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653657 Views

13 replies

4 likes

Account
  • 653657 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
  • 29 likes

Profile showing another person's name and picture

PlanPremiumCountryGermany Operating SystemiOS My Question or Issue Hi,Since this morning, my profile picture is someone else's, and the name also (I searched and that profile exists on facebook). Can someone help me fix this? I already logged out of ...

Visitor

Plan Premium Country Germany     Operating System iOS   My Question or Issue   Hi, Since this morning, my profile picture is someone else's, and the name also (I sea...

BlackPillow

Composer

1841 Views

1 replies

1 likes

Account
Premium
Security
  • 1841 Views
  • 1 replies
  • 1 likes

Superuser Contribution Discounts for Students

PlanpremiumCountry USADeviceiphone 7 plusOperating System (ios) My Question or Issue student premium ending but going to new school and will have new student email, can i continue using it again or do i need to start a new spotify acct

Newbie

  Plan premium Country  USA Device iphone 7 plus Operating System   (ios)   My Question or Issue  student premium ending but going to new school and will have new...

Peter

Spotify Legend

366 Views

2 replies

0 likes

Free
Subscription
Unlimited
  • 366 Views
  • 2 replies
  • 0 likes

Private playlists showing on Profile link

Hi all, I’m having an issue just now where my private playlists are showing up on my profile when I share the link to it. Is this happening to everyone or is it an error with my account? Thanks, Jonathan

Community Legend

Hi all,   I’m having an issue just now where my private playlists are showing up on my profile when I share the link to it.   Is this happening to everyone or is it an error with my acc...

user-removed

Not applicable

581 Views

1 replies

1 likes

Account
Security
Subscription
  • 581 Views
  • 1 replies
  • 1 likes

account merge?

Hello. Is it possible to get my account merged? i have a deleted facebook account i created spotify with which i cannot get back, so im wondering if its possible to merge my old account with my new one?

Newbie

  Hello. Is it possible to get my account merged? i have a deleted facebook account i created spotify with which i cannot get back, so im wonde...

Jose_M

Spotify Star

784 Views

1 replies

0 likes

Account
  • 784 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly playing items i know

PlanPremiumCountry USADeviceLG V30Operating SystemAndroid My Question or Issue So I've been using the Discover Weekly for some time and occasionally i would get an artist I already know, i found it a little odd, but it wasnt a big deal. Unfortunately...

Music Fan

Plan Premium Country  USA Device LG V30 Operating System Android   My Question or Issue  So I've been using the Discover Weekly for some time and occasionally i would get an ...

Peter

Spotify Legend

282 Views

1 replies

0 likes

Account
Other
  • 282 Views
  • 1 replies
  • 0 likes

My account disappeared...

PlanPremiumCountryMexico DevicePc... and a samsung s6Operating SystemWindows 10 My Question or Issue Good evening... Well, here is the thing, my account is Donnie Lebowski but i can't access this account, i tried all the possible passwords and doesn´...

Newbie

  Plan Premium Country Mexico  Device Pc... and a samsung s6 Operating System Windows 10   My Question or Issue  Good evening... Well, here is the thing, my account is ...

Jose_M

Spotify Star

607 Views

1 replies

1 likes

Account
Login
Other
  • 607 Views
  • 1 replies
  • 1 likes

Can’t find account. Please help!

I have a premium account that I had cancel about 4 or 3 months ago and I was still being charged, so I though I didn’t cancel it the right way. And then I got a different phone and wanted to set up my new phone with my account and now it’s saying it ...

Casual Listener

I have a premium account that I had cancel about 4 or 3 months ago and I was still being charged, so I though I didn’t cancel it the right way. And then I got a different phone and wanted to set up m...

Garc0903

Casual Listener

770 Views

2 replies

0 likes

Account
Login
Premium
  • 770 Views
  • 2 replies
  • 0 likes

Meu cartão esta em outra conta

My Question or Issue Olá meu colega esta usando meu cartão de crédito para pagar o spotify dele porem n consigo contato com ele para retirar meu cartão da conta dele. Vcs poderiam retirar meu cartão da conta dele? Obrigado.

Newbie

  My Question or Issue    Olá meu colega esta usando meu cartão de crédito para pagar o spotify dele porem n consigo contato com ele para retirar meu cartão da conta dele.&nbsp...

Bittencourt

Spotify Star

1549 Views

2 replies

0 likes

Account
  • 1549 Views
  • 2 replies
  • 0 likes

Superuser Contribution Old facebook email that can't be changed

PlanPremiumCountryFrance DeviceiPhone 6sOperating SystemIOS 12 My Question or IssueHey, I have a big issue on the account I created through Facebook.My Facebook account was created 10 years ago and I had a fake birth date; and since then I don't have...

Visitor

  Plan Premium Country France   Device iPhone 6s Operating System IOS 12   My Question or Issue Hey, I have a big issue on the account I created through Facebook. My Faceb...

Guido

Spotify Legend

508 Views

3 replies

0 likes

Account
Other
Security
  • 508 Views
  • 3 replies
  • 0 likes

Superuser Contribution 404 error!!

I forgot my password so i got a reset link in my email. As soon i pressed that link everytime i get a error 404 spotify site? how can i get a working reset site? Please help! Look at the attachments for a screenshot!

Newbie

I forgot my password so i got a reset link in my email. As soon i pressed that link everytime i get a error 404 spotify site? how can i get a working reset site?    Please help!   ...

Katerina

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Google Music user

PlanPremiumCountry GreeceDevice(Samsung Galaxy S8+, Desktop PC)Operating System(Android Oreo, Windows 10) My Question or Issue Hello people. I am a Google Music premium user since the day it came out. I am interested in moving to Spotify because I pr...

Visitor

Plan Premium Country  Greece Device (Samsung Galaxy S8+, Desktop PC) Operating System (Android Oreo, Windows 10)   My Question or Issue  Hello people. I am a Google Musi...

WREATHZ

Regular

555 Views

3 replies

0 likes

Account
Premium
  • 555 Views
  • 3 replies
  • 0 likes

Frank Zappa songs unavailable??

I've seen this asked before, but it was a few years ago. In the past day or two I've seen a bunch of Frank Zappa songs are unavailable, all of which are above 10 minutes. Is there any possibility of anyone shedding some light on this? Songs such as T...

Casual Listener

  I've seen this asked before, but it was a few years ago.   In the past day or two I've seen a bunch of Frank Zappa songs are unavailable, all of which are above 10 minutes. Is there an...

Jose_M

Spotify Star

521 Views

1 replies

1 likes

Other
  • 521 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Someone is using my account

My Question or Issue Someone is on my account I already changed the password but now there is someone new in my account. The one in my account deleted all my playlists. Can someone please help me!!

Newbie

    My Question or Issue  Someone is on my account I already changed the password but now there is someone new in my account. The one in my account deleted all my playlists. Can som...

Guido

Spotify Legend

793 Views

2 replies

0 likes

Account
  • 793 Views
  • 2 replies
  • 0 likes

Superuser Contribution Não consigo cancela o premium, pois não acho a conta.

PlanPremiumCountry Brasil Operating System(Android Oreo) My Question or Issue Fiz uma conta no spotify e me cadastrei para ser conta premium, utilizo normalmente a conta e todos os benefícios de ser premium, no entanto agora que quis cancelar, sempre...

Visitor

  Plan Premium Country  Brasil   Operating System (Android Oreo)   My Question or Issue   Fiz uma conta no spotify e me cadastrei para ser conta premium, util...

Guido

Spotify Legend

572 Views

1 replies

0 likes

Account
  • 572 Views
  • 1 replies
  • 0 likes

Find account with card

PlanPremiumCountry PolandDeviceHuwaweiOperating SystemAndroid My Question or IssueI don't remember e mail and password, I have only user number and number of my credit card which I use to pay for my premium. Can I get my account back somehow?

Newbie

  Plan Premium Country  Poland Device Huwawei Operating System Android   My Question or Issue I don't remember e mail and password, I have only user number and number of my ...

Billy-J

Spotify Star

501 Views

1 replies

0 likes

Account
Premium
  • 501 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Please help. My profile is NEVER viewable, no matter what I do :(

Hey guys. I'm really nerved. No matter what I do, my profile is NEVER viewable. Actually, it's just not existing on spotify. I created a stand-alone account, without linking it with facebook. Then I asked a friend to check my new playlist but he just...

Casual Listener

Hey guys. I'm really nerved. No matter what I do, my profile is NEVER viewable. Actually, it's just not existing on spotify. I created a stand-alone account, without linking it with facebook. Then I ...

Katerina

Spotify Legend

437 Views

1 replies

0 likes

Account
  • 437 Views
  • 1 replies
  • 0 likes

Account in use on other device

PlanPremiumCountry NetherlandsDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I have a premium account and since a couple of weeks I think my account is linked with someone else his account.I have spotify on my Phone and my daughter (also i...

Newbie

  Plan Premium Country  Netherlands Device iPhone 7 Operating System iOS 12   My Question or Issue  I have a premium account and since a couple of weeks I think my acco...

Jose_M

Spotify Star

451 Views

1 replies

1 likes

Premium
Security
  • 451 Views
  • 1 replies
  • 1 likes

Solved!! More music?

Am I only allowed to have 10,000 songs downloaded in genral,not seperate on different playlists?I am playing to make a part 2 my songs and I want to have both playlists on download.

Casual Listener

    Am I only allowed to have 10,000 songs downloaded in genral,not seperate on different playlists?I am playing to make a part 2 my songs and I want to have both playlists on download.&n...

MattSuda

Spotify Star

904 Views

3 replies

0 likes

Unlimited
  • 904 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution (Q) Picture on Community

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy A3 2017Operating SystemAndroid Oreo My Question or Issue Hi, Can I change Profile Pict on Spotify Community? Level: Newbie

Casual Listener

Plan Premium Country Indonesia Device Samsung Galaxy A3 2017 Operating System Android Oreo   My Question or Issue  Hi, Can I change Profile Pict on Spotify Community? Level: ...

Isaknewton

Casual Listener

678 Views

3 replies

0 likes

Account
  • 678 Views
  • 3 replies
  • 0 likes