Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi Spotify community.I have been using Spotify for years and I have had no issues. Just last week, however, I'm having an issue where random elevator-type music starts playing while I listen to my saved songs (and even when I'm not playing a song). I...
Boa nooite, eu simplesmente cai fora do plano familiar, do nada...
Bonjour, J'ai changé et supprimé mon ancien compte facebook lié à mon compte spotify family (dont je suis le détenteur principal) . J'ai depuis recréer un compte facebook et souhaiterais donc le lier à spotify sans perdre mon spotify family et mes pl...
I just spent several hours curating a playlist (a BASIC playlist mind you), to get started on filling up my 64 gb iPod. I had to go through and search for a wide enough variation in music styles that I wouldn't get bored, select a few albums from eac...
recently several songs by an artist on my playlist are mixed up with titles songs and name of another artist.....what to do to fix this?
I cant log in. Ive tried all email addresses and fb and I cant 'find' my premium account to log in. I was logged out over night about 3 weeks ago and now for the life of me I cant log in. Your online help doesnt work. And I found a link to contact su...
I can’t login into my Spotify premium account , I have the email but the not the password can’t press the reset password button because I don’t know the password to that email , I’m logged in on the app but it won’t let me change to free instead of p...
Hello! I'd like to add my husband to my family premium plan but it says no matching adresses. I don't remember what I wrote as my adress. (did I shortened it, or changed it etc) I've tried every possible adress options but I can not find what I wrote...
Help I received a message from spotify on the email that my account had been disabled for excessive use.does this mean that the subscription has been blocked? and I do not have to pay anymore?
Hey, i am trying to connect my spotify to my facebook account but under settings where this post tells me to find the login it doesnt show it.https://community.spotify.com/t5/Accounts/Is-it-possible-to-change-the-picture-of-the-discover-weekly/td-p/1...
I signed up for the Hulu deal that Spotify is offering. I have the standard premium account, not the student one. Every time I try to utilize Hulu, it's not working. It does not recognize my email.I signed up with Spotify initially through Facebook. ...
Hi - I am unable to change the country in my account despite following the instructions online. I have relocated to Australia and need to update my payment details but can't do so until the country is changed. Please change my country from HK to Aust...
Hello! I didn't have a Spotify account a few years back but I started releasing on a label who operate with Label Worx. LW created a Spotify account for me - Nicky Havey - but I have recently created my own artist page with username nickyhavey. Is th...
My Facebook page was hacked and I had to create a new fb page. But my Spotify subscription is linked to my old fb account, is there a way that I can switch my Spotify account over to my new fb account
Hello everyone, I tried to look for a solution here, but as I didn't find any, I'll ask! I've always shared Spotify songs on Facebook. I liked how the post included an immediate preview of the song, using the "play" button.Anyway, I recently noticed ...
Hi, Yesterday I went to create a Spotify account for the first and when I entered in my email address, it said it was already being used. I was able to reset the password and log in but none of this info is mine except the email address. How do I res...
Hi! I have lost all log in information for my premium account. I believe that it was a random set of numbers (looked through the data cache) or attached to an old facebook account that has a primary address listed at hotmail (no longer around). I acc...
I am continuosly being charged monthly for a spotify premium account which I do not have. I would like to cancel this charge immediately. Please tell me how I can accomplish this, and what information would be required to do this? Following is the in...
Ads are freezing my app multiple times each week. Requires a reboot of iPhone. Please advise.
Hi. I was wondering if anyone could help me.I know the My Discover Weekly playlists are usually changed each early Monday morning.However,for some weird reason my Discover Weekly playlist changed a few hours ago tonight (Saturday night),it just delet...
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