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Account email changed. Need help.

Account email changed. Need help.

Someone changed my email adress on spotify to fifa1810k@gmail.com.

 

I tried to send that email a message just simply to tell them to jump off a cliff, but it does not exist anymore.

 

Can i get some help with this?  I am going to tell my cc company to issue a charge back if I cant get this fixed.  How in **bleep** can someone change the email without a password or some kind of secondary confirmation. **bleep**.

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2 Replies

Hey. It looks like you’ve been hacked. Have you tried to change it back to you original email? If you still are unable to have things back to normal, contact spotify’s official support channel. They can really do more to help than us here on the community. Hope I’ve helped. Bye :).

Hey @user-removed,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.


Thanks.

MaximSpotify Star
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