Help Wizard

Step 1


Account family

Account family

Ho attivato prima della scadenza del mio accont Premium l'opzione family.

Ho inviato i link anche via email ai miei parenti ma nonriescono ad accedere in quanto il sistema dice che non è possibile per un errore.

Come si può risolvere il problema?


1 Reply

Hey @sofiafra


Welcome to the Spotify Community.

We hope you don't mind that we reply in English. In this case, we suggest that you get Italian support via email with this contact form
If you'd like to continue with us, can you send us a screenshot of the error message you're getting? Also, can you check the steps here?
Let us know how you get on.
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

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