Account hacked - Spotify not replying to email

[noorali94]

Hello,

My account got hacked, or something like that around 3 weeks ago, I have sent spotify an email, but they do not reply.

How long does it take support to finally reply?

I sent the e-mail to account-details-changed@spotify.com since that's what the mail I received said. (My email got updated without me doing it)

EDIT: This is not my premium account, I made this account to make this thread.

[Maxim]

Hey @noorali94,

Please reach out to Spotify Support through one of these channels:

Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Support usually replies within 24-48 hours.