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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552087 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130975 Views
74 replies
12 likes
Good day.I subscribed to spotify premium a few months back from the spotify app on my old iPhone. Payment chosen was iTunes credit.Some time later I cancelled the subscription. Now I want it back. I no longer have the iPhone nor any other iDevice so ...
Good day. I subscribed to spotify premium a few months back from the spotify app on my old iPhone. Payment chosen was iTunes credit. Some time later I cancelled the subscription. Now I want it back...
Community Legend
561 Views
5 replies
0 likes
Helle Spotify My parents paid for Spotify Premium unwillingly. They had signed up for some 3 free months as I could tell, and I personally cancelled it for them afterwards; that being said they are still now two or three months after paying unwilling...
Helle Spotify My parents paid for Spotify Premium unwillingly. They had signed up for some 3 free months as I could tell, and I personally cancelled it for them afterwards; that being said t...
Community Legend
492 Views
1 replies
0 likes
My question is in regards to my premium account which I let end for a week. I have just rejoined and my playlists again all there, however the arrows are no longer green. Does this mean I need to download my 200 odd songs again?
My question is in regards to my premium account which I let end for a week. I have just rejoined and my playlists again all there, however the arrows are no longer green. Does this mean I need to dow...
Casual Listener
416 Views
1 replies
0 likes
I ve a problem, when I try to install spotify always appears "error code 52"Can anyone help?
I ve a problem, when I try to install spotify always appears "error code 52" Can anyone help?
Newbie
43779 Views
31 replies
8 likes
Today I have paid the annual subscription for the family plan, I read the support forum and instructions to add more members to myFamily Plan family plan account but can not see the menu MANAGE to add more users?? Family PlanI appreciate your respons...
Today I have paid the annual subscription for the family plan, I read the support forum and instructions to add more members to myFamily Plan family plan account but can not see the menu MANAGE to ad...
284 Views
0 replies
0 likes
Hi Spotify! I got a notification that there was an issue processing this months bill for Spotify premium. When I went to enter my card information again, it said 'ops there was a problem' but I didn't get any way to fix the issue. I tried another car...
Hi Spotify! I got a notification that there was an issue processing this months bill for Spotify premium. When I went to enter my card information again, it said 'ops there was a problem' but I didn'...
Casual Listener
321 Views
2 replies
0 likes
I was charged for premium but my student verification didn't work and I can reverse the charge. Sent a message thru contact form but the only response was post here. Doubt users can help reverse this charge! Would love a phone number to talk to a rea...
I was charged for premium but my student verification didn't work and I can reverse the charge. Sent a message thru contact form but the only response was post here. Doubt users can help reverse this...
Community Legend
216 Views
3 replies
0 likes
Hi!I'm a premium user in Brazil and my subscription expired.I was then using the version in "free" and heard a sale offer as an annoucement: "return to premium for 14,90 (or something close to that)".Then I logged in my account to generate an invoice...
Hi! I'm a premium user in Brazil and my subscription expired. I was then using the version in "free" and heard a sale offer as an annoucement: "return to premium for 14,90 (or something close to th...
143 Views
0 replies
0 likes
On the 30-5-16 I paid Premium and now I have Family Premium too. But 10 day less than it actually should be. What is going on??
On the 30-5-16 I paid Premium and now I have Family Premium too. But 10 day less than it actually should be. What is going on??
170 Views
0 replies
1 likes
Hello, i wanted to ask an important thing, Today i ordered spotify premium for 0,99 c for 3 months, and my friend asked me to order it for her too, my order was all right, but when i tried to order it for her, it didint let me do it, and told my oper...
Hello, i wanted to ask an important thing, Today i ordered spotify premium for 0,99 c for 3 months, and my friend asked me to order it for her too, my order was all right, but when i tried to order i...
169 Views
0 replies
0 likes
Hi. When i try to get my password resetted or my Account Information, it replies "E-Mail ist not connected to an active Account". But on the otherside, when i am trying to use or change that Mail adress, in this Account "E-Mail adress is already in u...
Hi. When i try to get my password resetted or my Account Information, it replies "E-Mail ist not connected to an active Account". But on the otherside, when i am trying to use or change that Mail adr...
167 Views
0 replies
0 likes
Pague la promocion de spotify premium 3 meses por 99, y me apareció que no me habian podido hacer el cargo, sin embargo el cargo a mi tarjeta si se realizó y no me han cambiado a premium, como puedo hacer para que me cambien a premium
Pague la promocion de spotify premium 3 meses por 99, y me apareció que no me habian podido hacer el cargo, sin embargo el cargo a mi tarjeta si se realizó y no me han cambiado a premium, como puedo ...
162 Views
0 replies
0 likes
I have deleted my facebook account that was linked to my old spotify premium account and i just checked my banking and i am still getting billed for my account!!!! I have not had my account for ages and my money seems just to be going own the drain. ...
I have deleted my facebook account that was linked to my old spotify premium account and i just checked my banking and i am still getting billed for my account!!!! I have not had my account for ages ...
Spotify Star
154 Views
1 replies
0 likes
Hello I was using the Spotify trial which I enjoyed so opted for the 3 months for 0.99p but when I looked I've been subscribed to the 3 months and also Spotify family and have been charged £14.99 which I didn't want, so please can someone point me in...
Hello I was using the Spotify trial which I enjoyed so opted for the 3 months for 0.99p but when I looked I've been subscribed to the 3 months and also Spotify family and have been charged £14.99 whi...
Spotify Star
2583 Views
1 replies
0 likes
Spotify took my credit card information and has yet to activate my 3 months for .99$ nor activate anything.. I'm concerned where my information went and what it's being used for
Spotify took my credit card information and has yet to activate my 3 months for .99$ nor activate anything .. I'm concerned where my information went and what it's being used for
Spotify Star
198 Views
1 replies
0 likes
I need help I got charged and I didn't even get the premium is it possible I get my money back or be canceled?
I need help I got charged and I didn't even get the premium is it possible I get my money back or be canceled?
Spotify Star
148 Views
1 replies
0 likes
Today (1st June) I've got an email about your offer "3 months for 0.99 €" and i really want to use is, but if i open the link from this mail, it shows me only 30 days trial. Can you help me with it???
Today (1st June) I've got an email about your offer "3 months for 0.99 €" and i really want to use is, but if i open the link from this mail, it shows me only 30 days trial. Can you help me with it???
Spotify Star
167 Views
1 replies
0 likes
Hello,My account got hacked, or something like that around 3 weeks ago, I have sent spotify an email, but they do not reply. How long does it take support to finally reply? I sent the e-mail to account-details-changed@spotify.com since that's what th...
Hello, My account got hacked, or something like that around 3 weeks ago, I have sent spotify an email, but they do not reply. How long does it take support to finally reply? I sent...
Spotify Star
180 Views
1 replies
0 likes
Hi, i would like to pay the familiar plan the whole year.. how can i do it?
Hi, i would like to pay the familiar plan the whole year.. how can i do it?
146 Views
0 replies
0 likes
I'm new with Rogers and with spotify.I got the premium spotify account with my rogers account. I successfully added 2 spotify account to myRogers, but the 3rd one won't register. I always get the message : Spotify UnavailableWe're sorry, but we can’t...
I'm new with Rogers and with spotify. I got the premium spotify account with my rogers account. I successfully added 2 spotify account to myRogers, but the 3rd one won't register. I a...
270 Views
0 replies
0 likes
