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Account hacked, updated and can’t find old playlists

Account hacked, updated and can’t find old playlists

Avatar of Jillmc710
Newbie
2018-05-09 02:09 PM

Help- my account was hacked and upgraded to premium for family.  Also my playlists are all gone.  I was able to reset the password but that’s it.

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Avatar of Maxim
Spotify Star
Spotify Star
2018-05-09 02:31 PM

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

MaximSpotify Star
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