Account hacked?

[BobbyNewmark]

Plan

Free/Premium

Country

Germany

Device

Pixel 2, Win10

Operating System

Android, Win10

My Question or Issue

Since 2 Days I can see music being played on devices that are not mine (and so isn't the choice of music). I have seen a Webplayer(Chrome) just now running. As soon as I chose to continue playing on my computer the device was gone.

Yesterday morning I saw something similar on my phone, a device called 'de1'.

I have looked in the Spotify Settings and found something called "Offline Devices". I deleted them all, but probably that didn't do anything.

I seem to be too blind to find the **bleep** 'Call the Spotify Police' button. Can somebody point me to the right place? Or any other help?

Fortunately I can still hear music. Long live Spotify.

BR,

Bob

[Billy-J]

Hey @BobbyNewmark, thanks for reaching out!

Sorry to hear that you think someone has gained access to your Spotify account. I'd recommend checking out this support article for what to do next.

Have a nice day 🙂