Account hacked?

[w94j4x7ur3zqnx1fzn95]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My account went from Premium single user to Family

I spotted this after only one month. Would still like refund as this had nothing to do with me.

[Amay]

Hey @w94j4x7ur3zqnx1fzn95, welcome to the Spotify Community! 🎵

I'd recommend check this guide for info about how to protect your account from suspicious changes: Protect Your Account.

Regarding refund, you can reach out to Spotify Support using this link and let them know about the problem. They should be able to take it from there. 

For anything else, don't hesitate to reach out. 🙂