Account info

[Csanche]

I know my user name but I don't remember the email address that is attached to it so I can't reset my password

[Noah]

Hey @Csanche,

Welcome to the community!

Don't worry, just follow steps to reset your password and you'll be back into your account in no time!

1. Go to the password reset page.
2. Enter your Spotify username and click SEND.
3. Go to your email inbox and find an email from Spotify with the subject “Reset your password”.
   Tip: If you don’t see it, check all of your email addresses and your junk/spam folders or any other filtered folders (e.g. If you use Gmail, it might be in the Social or Promotions tabs).
4. Click the Reset password link in the email. A new web page will open.
5. Type your new password in both fields and click SEND.
6. Go back to the app and log in with the email address or username you used to reset your password and the new password.

Let me know if you have any questions. Happy listening 🙂