Account missing

[sebbyjones]

My account randomly disappeared and I cannot login in. I have contacted spotify via email and did not get a response. I have been a premium member for a decade, what happened?

Account: <removed sensitive info>

Please help!

[Maxim]

Hey @sebbyjones,

Thanks for reaching out.

Which error message are you getting when you try to sign into Spotify? Have you tried resetting your password here yet?

Lastly, when did you reach out to Support? 🙂