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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14747 Views

7 replies

11 likes

Security
  • 14747 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

552980 Views

991 replies

115 likes

Account
  • 552980 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131126 Views

74 replies

12 likes

Account
Login
Premium
  • 131126 Views
  • 74 replies
  • 12 likes

I am not able to log in to my account since 03/08/2024 on web spotify.

PlanPremium Country - India Device - Acer Nitro 5 Operating SystemWindows 10 I have paid for a 3 month trial plan that costed me 59 INR as it's my first time trying premium. I have used that account for my web spotify and connected it with my gmail b...

Visitor

Plan Premium   Country - India   Device - Acer Nitro 5   Operating System Windows 10   I have paid for a 3 month trial plan that costed me 59 INR as it's my first time t...

Billy-J

Spotify Star

343 Views

1 replies

0 likes

Account
Login
Premium
  • 343 Views
  • 1 replies
  • 0 likes

I can't download music (limit devices reached)

PlanPremiumCountryMX DeviceLaptopOperating SystemWindows 11 My Question or IssueHi there. I can't download music because the app shows an alert saying "Devices limit reached," even though I have only downloaded it on my phone and iPad. I think Spotif...

Casual Listener

Plan Premium Country MX   Device Laptop Operating System Windows 11   My Question or Issue Hi there.   I can't download music because the app shows an alert saying "Device...

Maxim

Spotify Star

325 Views

1 replies

0 likes

Account
Other
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Give spotify premium users the option to change country when not at home

Give spotify premium users this option: I like an album that is not available in my home country. When I'm on vacation, the country I go to does have access to this album. To listen it with my premium account, I first need to cancel my subscription t...

Newbie

Give spotify premium users this option: I like an album that is not available in my home country. When I'm on vacation, the country I go to does have access to this album. To listen it with my premiu...

Maxim

Spotify Star

885 Views

2 replies

0 likes

  • 885 Views
  • 2 replies
  • 0 likes

Superuser Contribution Switching primary acct holder in a family acct.

My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks

Newbie

My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks

OscarDC

Moderator

4147 Views

3 replies

0 likes

  • 4147 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where can I chat with a human and not a virtual agent?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joan

Moderator

777 Views

1 replies

0 likes

Account
  • 777 Views
  • 1 replies
  • 0 likes

No puedo actualizar a plan familiar

Quiero cambiar mi cuenta de spotify al plan familiar pero al momento de presionar el boton que dice "Comenzar a usar plan familiar premium" no pasa nada simplemente sigo en la misma cuenta si me podrian ayudar gracias

Newbie

Quiero cambiar mi cuenta de spotify al plan familiar pero al momento de presionar el boton que dice "Comenzar a usar plan familiar premium" no pasa nada simplemente sigo en la misma cuenta si me podr...

Valentina-albornoz

Newbie

753 Views

2 replies

1 likes

  • 753 Views
  • 2 replies
  • 1 likes

Paid for 1 year Subscription , however app not updated yet

Hi, I paid for 1 year subscription for Spotify premium, payment was successful, I'm still not able to see the subscription in my spotify account. Country - IndiaPhone - iPhoneplan: 1 year plan

Visitor

Hi,   I paid for 1 year subscription for Spotify premium, payment was successful, I'm still not able to see the subscription in my spotify account.    Country - India Phone - iPho...

Maxim

Spotify Star

281 Views

1 replies

0 likes

Premium
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification that my premium subscription runs out

I received a notification that my subscription runs out in 2 days - I have it for years and it never run out? I can't extend it in my profile - any advice?Thanks!

Casual Listener

I received a notification that my subscription runs out in 2 days - I have it for years and it never run out? I can't extend it in my profile - any advice? Thanks!  

Eni

Moderator

1028 Views

5 replies

0 likes

Account
Premium
Subscription
  • 1028 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't login to the app on Samsung Galazy S23 - tried everything

Hi I'm on my Samsung S23+, latest operating systemI have free spotify account - it was premium until recently. Moved country and lost the paid premium benefit from a mobile plan.I've downloaded installed latest Spotify today -8th August.I've had this...

Newbie

Hi I'm on my Samsung S23+, latest operating system I have free spotify account - it was premium until recently. Moved country and lost the paid premium benefit from a mobile plan. I've downloaded i...

JawadMehmood

Visitor

1387 Views

6 replies

0 likes

  • 1387 Views
  • 6 replies
  • 0 likes

Superuser Contribution El buscador no encuentra mi usuario. Que puedo hacer?

Tengo una cuenta free en la que el nombre de usuario es "mi nombre" y al no estar vinculada la cuenta con Facebook quien quería encontrarme al hacer un buscar con ese nombre me encontraba.Hace unos días se me cambio el nombre de usuario por otro de n...

Regular

Tengo una cuenta free en la que el nombre de usuario es "mi nombre" y al no estar vinculada la cuenta con Facebook quien quería encontrarme al hacer un buscar con ese nombre me encontraba. ...

TheLittleGreenBot

Visitor

3646 Views

5 replies

0 likes

Account
  • 3646 Views
  • 5 replies
  • 0 likes

ILLEGAL BILLING PRACTICE

Currently Spotify is engaged in the same ILLEGAL practice of putting an account on hold when funds are not available on the billing date. Hulu and Netflix both try this to so watch them and report it EVERY TIME. The illicit action by Spotify occurs w...

Music Fan

Currently Spotify is engaged in the same ILLEGAL practice of putting an account on hold when funds are not available on the billing date.  Hulu and Netflix both try this to so watch them and rep...

Angeleyes70

Newbie

1190 Views

3 replies

1 likes

Account
Other
Premium
Subscription
Unlimited
  • 1190 Views
  • 3 replies
  • 1 likes

Why I can’t log to m’y family Account,its impossible to change my adress to verify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

328 Views

1 replies

0 likes

Account
  • 328 Views
  • 1 replies
  • 0 likes

How can my spotyfy need I to pay premium while I'm paying with stop order

Order. I lost my phone last month so I bought another phone and downloaded spotyfy but it needs premium why bcoze I'm paying every month.

Visitor

Order. I lost my phone last month so I bought another phone and downloaded spotyfy but it needs premium why bcoze I'm paying every month.

osornios

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Change Country

I'm trying to change the pay method because i live in another country now, but i cant put the new card because it saids that i'm in another country and when i try to change the country i can't.. PLEASE HELP

Visitor

I'm trying to change the pay method because i live in another country now, but i cant put the new card because it saids that i'm in another country and when i try to change the country i can't.. PLEA...

osornios

Spotify Star

377 Views

1 replies

0 likes

Account
Subscription
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changement sur la page Spotify

Bonjour,Depuis quelques jours,quand je vais sur cette page qui etait ma page de favoris depuis des mois,j'arrive sur cette nouvelle page:https://open.spotify.com/browse/featuredavec un message en haut de page "Oups ! Erreur de lecture. Recharger."que...

Regular

Bonjour, Depuis quelques jours,quand je vais sur cette page qui etait ma page de favoris depuis des mois,j'arrive sur cette nouvelle page: https://open.spotify.com/browse/featured avec un message ...

Jah14100

Regular

9122 Views

18 replies

1 likes

Other
  • 9122 Views
  • 18 replies
  • 1 likes

Paypal geht nicht mehr

PlanPremiumCountry Device(Samsung A)Operating System(Android) My Question or IssuePaypal hat funktioniert seit ich Premium habe, jetzt auf einmal nicht mehr. Warum??? Und der Kiundenservice bei Problemen ist praktisch nicht vorhanden (oder sehr gut v...

Visitor

Plan Premium Country   Device (Samsung A) Operating System (Android)   My Question or Issue Paypal hat funktioniert seit ich Premium habe, jetzt auf einmal nicht mehr. Warum??? Un...

Maxim

Spotify Star

438 Views

1 replies

0 likes

Premium
  • 438 Views
  • 1 replies
  • 0 likes

Changing Country back

Hi, I used to have Spotify Premium in Germany but cancelled it to the free plan. Then I went on a business trip to India where I bought Spotify cards and reactivated Premium individual.Now I am back in Germany and there seems to be no way to convince...

Newbie

Hi,   I used to have Spotify Premium in Germany but cancelled it to the free plan. Then I went on a business trip to India where I bought Spotify cards and reactivated Premium individual. Now...

Maxim

Spotify Star

393 Views

1 replies

0 likes

Account
Subscription
  • 393 Views
  • 1 replies
  • 0 likes

Deleted account still saying email active

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy daughter created a Spotify account when in Spain on holiday so couldn't add to my family p...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My dau...

Maxim

Spotify Star

319 Views

1 replies

0 likes

Account
Login
  • 319 Views
  • 1 replies
  • 0 likes