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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9134 Views
  • 2 replies
  • 9 likes
  • Security
  • 9134 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482986 Views
  • 979 replies
  • 111 likes
  • Account
  • 482986 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211154 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211154 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121065 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121065 Views
  • 72 replies
  • 12 likes

Superuser Contribution Devices on offline mode

If i log out of all devices on my spotify will it log out the people that are on offline mode too?

  • Visitor
  • If i log out of all devices on my spotify will it log out the people that are on offline mode too? 
  • Vasil
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • Security
  • 252 Views
  • 1 replies
  • 0 likes

I want my artist account and personal account to be the same.

I am an artist and have uploaded my music over the years through DistroKid. I also have a personal Spotify account that I use and love. I was wondering if I could somehow merge my personal and artist accounts

  • Visitor
  • I am an artist and have uploaded my music over the years through DistroKid. I also have a personal Spotify account that I use and love. I was wondering if I could somehow merge my personal and artist...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Confused about a blended playlist and collab playlist with my ex

Hi, So my ex and I have had a blended playlist and a separate collaborative playlist (we have 2 actually, just us two in it that no one knows about, however it is a public collab playlist) that I own and she's a collaborator on for a while now. Just ...

  • Casual Listener
  • Hi, So my ex and I have had a blended playlist and a separate collaborative playlist (we have 2 actually, just us two in it that no one knows about, however it is a public collab playlist) that I...
  • jpsblue
  • Casual Listener
  • 1956 Views
  • 2 replies
  • 0 likes
  • Account
  • 1956 Views
  • 2 replies
  • 0 likes

Join account bécasse death membre

My husband past away and I wait to save his playlist and add them to my account

  • Visitor
  • My husband past away and I wait to save his playlist and add them to my account
  • Danielski
  • Casual Listener
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i link spotify account to Apple login?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have try "link with Apple" in "Available login methods"when logged in to my account but th...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • MihailY
  • Moderator
  • 445 Views
  • 1 replies
  • 0 likes
  • Login
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution others can't find my spotify account

My Question or Issue asked my brother to follow me on spotify but when he clicks on my profile, it says unable to load.i sent him playlists off of my profile, they give the prompt unable to load as well or say it’s private or removed — which it’s not...

  • Visitor
  • My Question or Issue     asked my brother to follow me on spotify but when he clicks on my profile, it says unable to load. i sent him playlists off of my profile, they give the prom...
  • Yordan
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
  • 237 Views
  • 1 replies
  • 0 likes

How do you transfer listening data to a new account?

Got kicked off a family plan without wanting and now I have to wait 6 months in order to join another plan. I don’t want to lose my listening history or my playlists, but I can’t use Spotify if I don’t have premium. Sorry, I am unsure what category t...

  • Casual Listener
  • Got kicked off a family plan without wanting and now I have to wait 6 months in order to join another plan. I don’t want to lose my listening history or my playlists, but I can’t use Spotify if I don...
  • Maxim
  • Spotify Star
  • 608 Views
  • 2 replies
  • 0 likes
  • 608 Views
  • 2 replies
  • 0 likes

Superuser Contribution Have new phone and can't access duo plan

My son still has access to the duo plan but Spotify on my new handset does not recognize me

  • Visitor
  • My son still has access to the duo plan but Spotify on my new handset does not recognize me
  • Eni
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution log in

After replacing to a new iPhone. iOS app cant log in shows wrong user Name / Password

  • Visitor
  • After replacing to a new iPhone. iOS app cant log in shows wrong user Name / Password
  • Eni
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to apply gift card because "I've got a premium account"

Hi I've got an in-store receipt with a code, it is valid, but I've been unable to add it to my acount. I get the following error message: "Unfortunately you can't apply this Premium code on your account. This is likely because you have an existing Pr...

  • Newbie
  • Hi   I've got an in-store receipt with a code, it is valid, but I've been unable to add it to my acount. I get the following error message:   "Unfortunately you can't apply this Pre...
  • wombley
  • Casual Listener
  • 4482 Views
  • 5 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 4482 Views
  • 5 replies
  • 1 likes

Amazon gift card

Where is the pin on an Amazon Gift card. The email says on the back but there is no back on an email. I have tried the number underneath which doesn’t work

  • Visitor
  • Where is the pin on an Amazon Gift card. The email says on the back but there is no back on an email. I have tried the number underneath which doesn’t work
  • Maxim
  • Spotify Star
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Belgium playlists

PlanPremiumCountryBelgiumDeviceAnyOperating SystemAny My Question or IssueI'm a Belgian resident and all my devices are located and configured for Belgium.However when browsing for playlists a lot of suggestions are referencing FR or something like b...

  • Regular
  • Plan Premium Country Belgium Device Any Operating System Any   My Question or Issue I'm a Belgian resident and all my devices are located and configured for Belgium. However when brow...
  • Luan
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • Account
  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Family subscription ended because payment was not done, how to recover this?

My Question or IssueThe payment could not be done I think. Never got any email about it from Spotify. Now premium family is suspended. How to recover this?

  • Casual Listener
  •     My Question or Issue The payment could not be done I think. Never got any email about it from Spotify. Now premium family is suspended. How to recover this?  
  • Luan
  • Spotify Star
  • 612 Views
  • 3 replies
  • 0 likes
  • Account
  • 612 Views
  • 3 replies
  • 0 likes

Superuser Contribution Need to be able to log in without facebook

I cannot figure out how to log into my Spotify premium account when access to facebook is blocked. I use Spotify at work for background music and it is alowed, but the IT department recently blocked Facebook and now I can no longer log into my Spofit...

  • Regular
  • I cannot figure out how to log into my Spotify premium account when access to facebook is blocked.  I use Spotify at work for background music and it is alowed, but the IT department recently bl...
  • 1241738988
  • Newbie
  • 17115 Views
  • 8 replies
  • 2 likes
  • Account
    Premium
  • 17115 Views
  • 8 replies
  • 2 likes

Multiple artists mixed under the same name.

You may know HOME, artist well known by his track Resonance. Or you may know HOME as a different artist for different work, but the one I listen too has his most popular release (Odyssey) mixed with work from other artists on this accounthttps://open...

  • Visitor
  • You may know HOME, artist well known by his track Resonance. Or you may know HOME as a different artist for different work, but the one I listen too has his most popular release (Odyssey) mixed with ...
  • Maxim
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

How to change my country?

Hi Spotify community, I've recently moved from Switzerland to Australia and I'm trying to change my country. There are instructions on how to do this in the support pages, but they simply don't work. If I try to change my country I get thrown to a ne...

  • Newbie
  • Hi Spotify community, I've recently moved from Switzerland to Australia and I'm trying to change my country. There are instructions on how to do this in the support pages, but they simply don't work....
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Unable to place a vote in Live Ideas

PlanPremiumCountryPoland DeviceDell Latitude 5520Operating SystemWindows 10 My Question or IssueHello,as an effect of my dissatisfaction from recent UI updates (small sidebar queue and inability to jump to song in playlist (doesn't work for Favourite...

  • Casual Listener
  • Plan Premium Country Poland   Device Dell Latitude 5520 Operating System Windows 10   My Question or Issue Hello, as an effect of my dissatisfaction from recent UI updates (smal...
  • Billy-J
  • Spotify Star
  • 329 Views
  • 3 replies
  • 0 likes
  • Account
  • 329 Views
  • 3 replies
  • 0 likes