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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2946 Views
  • 0 replies
  • 8 likes
  • Security
  • 2946 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455643 Views
  • 973 replies
  • 109 likes
  • Account
  • 455643 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202037 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202037 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110288 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110288 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify lately block itself and sometimes a voice speaks, say the hour or something else

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Susan_GP
  • Moderator
  • 719 Views
  • 1 replies
  • 0 likes
  • Other
  • 719 Views
  • 1 replies
  • 0 likes

Spotify Account Doesn't Work On Desktop, Does on other devices, other accounts work on desktop

PlanPremiumCountryUSADeviceDesktop, Windows 10My Question or IssueI have now spoken to 6 support agents, gone through the Reddit Tech Support Discord, and scoured the internet. I'm going insane here.Recently I had Spotify close suddenly on me and any...

  • Newbie
  • Plan Premium Country USA Device Desktop, Windows 10 My Question or Issue I have now spoken to 6 support agents, gone through the Reddit Tech Support Discord, and scoured the internet. ...
  • marcryan32
  • Newbie
  • 1310 Views
  • 3 replies
  • 0 likes
  • Account
  • 1310 Views
  • 3 replies
  • 0 likes

Switch between profiles/accounts

PlanPremiumCountryIrelandDeviceVariousOperating SystemIOS17 My Question or IssueNeed an option to easily switch between my accounts. As subscribing podcasts _and_ listening music creates a mess and the random plays contains podcast episodes as well (...

  • Roadie
  • Plan Premium Country Ireland Device Various Operating System IOS17   My Question or Issue Need an option to easily switch between my accounts. As subscribing podcasts _and_ listening m...
  • waces
  • Roadie
  • 4060 Views
  • 11 replies
  • 2 likes
  • Account
  • 4060 Views
  • 11 replies
  • 2 likes

Superuser Contribution How do I change my country to USA

Hi Spotify, i temporarily moved to Singapore and created my Spotify account there and also used the gift card back. Now that I am back in USA, I can't change back my country in my settings. Please help

  • Newbie
  • Hi Spotify, i temporarily moved to Singapore and created my Spotify account there and also used the gift card back. Now that I am back in USA, I can't change back my country in my settings. Please he...
  • emiel4
  • Visitor
  • 2234 Views
  • 2 replies
  • 0 likes
  • 2234 Views
  • 2 replies
  • 0 likes

Can both parties keep their music in Duo

´PlanDuoCountryDenmark My Question or IssueIf my husband and I switch to Duo is it possible that both of us can keep your playlists, music ect. and not just me as the main holder of the Duo account?

  • Newbie
  • ´Plan Duo Country Denmark   My Question or Issue If my husband and I switch to Duo is it possible that both of us can keep your playlists, music ect. and not just me as the main holder of ...
  • Maxim
  • Spotify Star
  • 1176 Views
  • 1 replies
  • 0 likes
  • Account
  • 1176 Views
  • 1 replies
  • 0 likes

"closing cost"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recieved mail from spotify indicating that you could not handle my payment...Have Spotify F...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recie...
  • Maxim
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • Free
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch country not working

PlanPremiumCountryBrazil/USA DeviceSamsung Galaxy S23 Ultra My Question or IssueI moved recently to USA, and I'd like to update my country but I'm not been able to do it. Apparently I need first to change the payment method to a new one from the USA ...

  • Casual Listener
  • Plan Premium Country Brazil/USA   Device Samsung Galaxy S23 Ultra   My Question or Issue I moved recently to USA, and I'd like to update my country but I'm not been able to do it. ...
  • Vasil
  • Moderator
  • 1189 Views
  • 3 replies
  • 0 likes
  • Account
  • 1189 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't log in to my Google account.

PlanPremiumCountrysouth korea DeviceMac and iphoneOperating SystemMacOS My Question or IssueI can't log in to my Google account.**bleep** I don't even receive a password reset email.

  • Casual Listener
  • Plan Premium Country south korea   Device Mac and iphone Operating System MacOS   My Question or Issue I can't log in to my Google account.**bleep** I don't even receive a passwo...
  • Vasil
  • Moderator
  • 858 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 858 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist gone after upgrading to Premium

i had quite a big playlist before upgrading to premium, now it' s gone.Any clues? Thanks

  • Casual Listener
  • i had quite a big playlist before upgrading to premium, now it' s gone. Any clues? Thanks  
  • bazzztation
  • Casual Listener
  • 1282 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1282 Views
  • 4 replies
  • 0 likes

Someone is reporting me - is my account in danger?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI know that a certain person is reporting my playlists and account. She dislikes me and even ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I know ...
  • Maxim
  • Spotify Star
  • 1354 Views
  • 1 replies
  • 0 likes
  • Account
  • 1354 Views
  • 1 replies
  • 0 likes

Charged twice on the same date after changing payment method

PlanPremiumCountryUS DeviceSamsung Galaxy note20Ultra My Question or IssueI recently updated my payment information to Paypal, as I was checking my previous credit card details I see that I am still being charged for paypal on that credit card as wel...

  • Casual Listener
  • Plan Premium Country US   Device Samsung Galaxy note20Ultra   My Question or Issue I recently updated my payment information to Paypal, as I was checking my previous credit card de...
  • Maxim
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 358 Views
  • 1 replies
  • 0 likes

Dont have access to email anymore, for another account

PlanFreeCountry United StatesDevice:Samsung Chromebook XE303C12Operating SystemChrome OS My Question or IssueHi, I have another account, *snip* , and I have it registered with a spotify account. It was my email but I deleted the email from google a l...

  • Visitor
  • Plan Free Country  United States Device: Samsung Chromebook XE303C12 Operating System Chrome OS  My Question or Issue Hi, I have another account, *snip* , and I have it registered ...
  • Maxim
  • Spotify Star
  • 807 Views
  • 3 replies
  • 0 likes
  • Account
  • 807 Views
  • 3 replies
  • 0 likes

I can't manage my account

PlanPremium DuoCountryUKDeviceI manage my account through a windows laptop. But I listen to spotify through my apple ipad.Operating SystemWindows 11.My Question or IssueI have a premium duo account (I have not set up an additional user) and I want to...

  • Visitor
  • Plan Premium Duo Country UK Device I manage my account through a windows laptop.  But I listen to spotify through my apple ipad. Operating System Windows 11. My Question or Issue I have...
  • Maxim
  • Spotify Star
  • 929 Views
  • 1 replies
  • 0 likes
  • Account
  • 929 Views
  • 1 replies
  • 0 likes

I tried getting into the app and it says I am in the wrong country... which I am not.

It says that my profile has a different country. I don't see any way to even set a country in my profile. I am in the USA.

  • Visitor
  • It says that my profile has a different country. I don't see any way to even set a country in my profile. I am in the USA.
  • Maxim
  • Spotify Star
  • 1191 Views
  • 1 replies
  • 0 likes
  • 1191 Views
  • 1 replies
  • 0 likes

Should I send fans the link to my Artist Account or Regular Account?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 1190 Views
  • 1 replies
  • 0 likes
  • Account
  • 1190 Views
  • 1 replies
  • 0 likes

Hi I can't reset my password and I also lost my email.

Hi ,I don't have my email right now and I want to change password.

  • Visitor
  • Hi , I don't have my email right now and I want to change password.
  • BabyEcho0_YT
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Spotify gift cards are a scam

I purchased 2 gift cards. Neither worked, after spending 2+ hours with customer service, 1 was honored. The other one had one letter obscured in the PIN because of faulty scratching system on the gift card itself. Despite having 10 of the 11 digits o...

  • Newbie
  • I purchased 2 gift cards.  Neither worked, after spending 2+ hours with customer service, 1 was honored.  The other one had one letter obscured in the PIN because of faulty scratching syste...
  • autumneliza
  • Newbie
  • 2212 Views
  • 2 replies
  • 1 likes
  • 2212 Views
  • 2 replies
  • 1 likes

I can't verify my spotify profile that spotify provides me.

I verified my user profile a week ago because i'm a label for real. But i changed my username because of i don't want to keep it my label's name. It doesn't look nice to me. So, i changed my username. After spotify saw this, they removed my verified ...

ilhxn_1-1702336494092.png
  • Casual Listener
  • I verified my user profile a week ago because i'm a label for real.       But i changed my username because of i don't want to keep it my label's name. It doesn't look nice to ...
  • Maxim
  • Spotify Star
  • 637 Views
  • 7 replies
  • 0 likes
  • Account
  • 637 Views
  • 7 replies
  • 0 likes

Moving from Android to iPhone

PlanPremiumCountryBulgariaDeviceSamsung Galaxy S23 Ultra, iPhone 15 ProOperating SystemAndroid, iOS My Question or IssueHi!I have premium account on my Android device but I am moving to iPhone.I have installed the app on my iPhone and I have connecte...

  • Newbie
  • Plan Premium Country Bulgaria Device Samsung Galaxy S23 Ultra, iPhone 15 Pro Operating System Android, iOS   My Question or Issue Hi! I have premium account on my Android device but I...
  • Maxim
  • Spotify Star
  • 604 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 604 Views
  • 1 replies
  • 0 likes