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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Not applicable
  • 261792 Views
  • 508 replies
  • 33 likes
  • Account
    Free
  • 261792 Views
  • 508 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13014 Views
  • 6 replies
  • 11 likes
  • Security
  • 13014 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528941 Views
  • 989 replies
  • 113 likes
  • Account
  • 528941 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128042 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128042 Views
  • 74 replies
  • 12 likes

Superuser Contribution Cannot login and still being charged (canceled associated Facebook & email address)

I signed with Spotify years ago (premium subscription) using my Facebook account. However, I canceled Facebook a few months ago. As a result, I was logged out of Spotify on my Android phone. I went to log in using my Facebook email address, to reset ...

  • Visitor
  • I signed with Spotify years ago (premium subscription) using my Facebook account. However, I canceled Facebook a few months ago. As a result, I was logged out of Spotify on my Android phone. I went t...
  • Yordan
  • Moderator
  • 412 Views
  • 3 replies
  • 0 likes
  • Account
  • 412 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google and Sonos family accounts

PlanPremium FamilyCountryAus Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen i'm out and playing spotify from my phone, on my account every now and again music ...

  • Casual Listener
  • Plan Premium Family Country Aus   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • juju555
  • Casual Listener
  • 409 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 409 Views
  • 3 replies
  • 0 likes

Blocking

Hey, a friend of mine has blocked me on Spotify but I can’t block her back, how can I block her back ? I don’t want her to view my activity

  • Visitor
  • Hey, a friend of mine has blocked me on Spotify but I can’t block her back, how can I block her back ? I don’t want her to view my activity   
  • Maxim
  • Spotify Star
  • 832 Views
  • 1 replies
  • 0 likes
  • Account
  • 832 Views
  • 1 replies
  • 0 likes

Superuser Contribution Je n'arrive pas à récupérer mon profil depuis le changement de mon téléphon

Depuis le remplacement de mon téléphone, je n'arrive pas à me connecter à mon profil avec le nouveau téléphone

  • Visitor
  • Depuis le remplacement de mon téléphone, je n'arrive pas à me connecter à mon profil avec le nouveau téléphone
  • OscarDC
  • Moderator
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next song not playing from selected Playlist

PlanPremiumCountryIndiaDevice(i Samsung Galaxy m51Operating SystemiOS 10 My Question or IssueWhen selected Playlist only first song is Playlist next some other song is playing which is not in Playlist at all

  • Visitor
  • Plan Premium Country India Device (i Samsung Galaxy m51 Operating System iOS 10   My Question or Issue When selected Playlist only first song is Playlist next some other song is playin...
  • Eni
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Potential Security Flaw In Spotify Connect

My Question or Issue I found some interesting and hopefully unintended behaviour with unknown users outside my network able to play music on my home speakers.I was at work, connected to my work wifi network, when my wife contacted me from home, askin...

  • Casual Listener
  •   My Question or Issue   I found some interesting and hopefully unintended behaviour with unknown users outside my network able to play music on my home speakers. I was at work, con...
  • bishoptim453
  • Casual Listener
  • 1076 Views
  • 4 replies
  • 1 likes
  • Security
  • 1076 Views
  • 4 replies
  • 1 likes

Transfer my old Spotify lists to new Spotify account

PlanPremium Family CountryUSADeviceSamsung Z FlipOperating SystemAndroid My Question or IssueI had my own Spotify (free) account. I joined someone else's Spotify (duo) account. All my Spotify lists and recents were transferred and was on that for a f...

  • Visitor
  • Plan Premium Family  Country USA Device Samsung Z Flip Operating System Android  My Question or Issue I had my own Spotify (free) account. I joined someone else's Spotify (duo) acc...
  • Maxim
  • Spotify Star
  • 461 Views
  • 1 replies
  • 0 likes
  • Account
  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow Tracking?? ( ! )

Plan Premium*Country - USA Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've never had this happen but when I upgraded my phone and downloaded Spotify for it (it gets 3 devices it can sync with and I onl...

  • Casual Listener
  • Plan  Premium* Country - USA   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've never had this happen but when I up...
  • Not applicable
  • 3897 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 3897 Views
  • 7 replies
  • 0 likes

why is Spotify adding songs to my personal Playlist, which I didn't add

Spotify keeps adding songs to my personal Playlist which I didn't add, it's annoying. If I wanted to hear those songs I would have added them

  • Visitor
  • Spotify keeps adding songs to my personal Playlist which I didn't add, it's annoying. If I wanted to hear those songs I would have added them
  • AdamDamon
  • Spotify Star
  • 1077 Views
  • 1 replies
  • 0 likes
  • 1077 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Pagamento duplicado na fatura

Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?

  • Casual Listener
  • Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?
  • AlejaR
  • Moderator
  • 1919 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 1919 Views
  • 7 replies
  • 0 likes

Superuser Contribution Remove card and cancel my account

I tried to cancel my subscription by removing the card on file, thinking that it would stop the recurring charges, but I found that I was still charged for the subscription.

  • Visitor
  • I tried to cancel my subscription by removing the card on file, thinking that it would stop the recurring charges, but I found that I was still charged for the subscription.
  • Yordan
  • Moderator
  • 693 Views
  • 1 replies
  • 0 likes
  • 693 Views
  • 1 replies
  • 0 likes

Nu child took the free rrial and I want to cancel

Hello,My dauther choose (without asking me) to take the free trial month. She reset his phone and he lost the acces. He does not know even the mail used to subscribe. The only one thing I Have is the card with she paid. I dont want to cancel her card...

  • Visitor
  • Hello, My dauther choose (without asking me) to take the free trial month. She reset his phone and he lost the acces. He does not know even the mail used to  subscribe. The only one thing I Hav...
  • Maxim
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Login
    Other
    Security
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution If you cancel duo account,will the other person lose their downloads?

I have a duo account with my daughter. She pays. If she would cancel Spotify am i losing my account too? And my downloads? And if so can i make my own account ? And put my downloads there? So that i dont Lise everything?

  • Visitor
  • I have a duo account with my daughter. She pays. If she would cancel Spotify am i losing my account too? And my downloads? And if so can i make my own account ? And put my downloads there? So that i ...
  • AlejaR
  • Moderator
  • 7009 Views
  • 7 replies
  • 0 likes
  • 7009 Views
  • 7 replies
  • 0 likes

How can I change my payment details if I can't log in at all?

I can't log in by username, password or phone number and need to change my direct debit details. Can someone please help me ASAP?

  • Visitor
  • I can't log in by username, password or phone number and need to change my direct debit details. Can someone please help me ASAP?
  • ribezaz
  • Spotify Star
  • 377 Views
  • 1 replies
  • 1 likes
  • 377 Views
  • 1 replies
  • 1 likes

Superuser Contribution I cant change the login method or change to login via apple ID or google.

When I try to do so (with the righ password i was login in with before) i always get the reply: "Something went wrong, please try again."

  • Casual Listener
  • When I try to do so (with the righ password i was login in with before) i always get the reply: "Something went wrong, please try again."
  • Elena
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution duo partner updated credit card, previous card still appears in my count

My duo partner has updated the credit card with which we make the payment, but the previous card still appears in my account and the payment cannot be made. However, his count shows that the payment was successful with the new card.

  • Visitor
  • My duo partner has updated the credit card with which we make the payment, but the previous card still appears in my account and the payment cannot be made. However, his count shows that the payment ...
  • MihailY
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes