Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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Hi, i just released a new song and i would like to claim my artist profile. BUT, spotify keep rejecting my claim. I used “Amuse” to release my music and i’ve put my social media profiles there, and twitter is included. Please i really need to claim m...
PlanPremiumCountryCanadaDevice(Samsung Galaxy S9, Windows 10 PC, MacBook Air Mid 2012, Amazon Echo Dot 3.0)Operating System(Mac OS Catilina, Windows 10) My Question or IssueSo, I recently got a new laptop for school and signed into my Spotify account...
User: Reymon359Plan: Free Country: SpainDevice: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)Operating System macOS Catalina My Question or Issue: Music is displaying in a device that is not mine which is called Dormitorio ALE.I contacted supp...
Okay, whoa whoa whoa now. I have FOUR strangers on my Premium Family plan. I have no idea how long theyve been on for, I just randomly checked now. I have NEVER used this password with ANY other website, so I am very very curious how you can explain ...
I need to deactivate the premium but i only have the username, i don't remember the password or the email. I don't really know how to do it.
The Issue:Podcasts are not available in the free or premium plans in the middle east, which i understand is difficult with licensing deals, however is honestly absurd given more than 2 years of tickets claiming that Spotify is working on it.This trul...
Hi! I have some followers in spotify community but I can't see who they are.All I can see is the number of followers, not the actual names. How can I see who my followers are?
Hi all, My spotify account was recently hacked, and the hacker used my account to follow an artist and play one of their songs on repeat (I knew this as it was still connected to my discord and displaying what was playing.) I now have access to my ac...
PlanPremiumCountryMexicoDeviceSamsung Note 10+ My Question or Issue Today in the morning everything was fine, but a few minutes ago I realized that I lost more than a hundred songs that I've been saving from three months ago. I can't remember what so...
PlanFreeCountryFinlandOperating SystemAndroid My Question or IssueI can't get valid link to login without password to spotify
Hi, this issue has been happening for about 2 years, since I’ve had premium. I only just decided to contact the community about the issue because it has become especially prominent in the past few weeks. The title says it all - my family shares a fam...
Hello, my song was just released today and i want to claim my artist profile, but i cannot find my artist profile neither on the app or web browser. How can i fix this?
hi, I have a premium membership and when trying to play just the JRE podcast in my car it doesn’t work. Music and all other podcasts are fine. Is anyone else having this issue?None of the below information is required. However, the more you provide t...
None odff the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy S 9 Operating SystemAndroid 9 My Question or IssueI can't access my Premium Account ...
Hi, I subscribed a duo account few weeks ago, since yesterday, the second account ( not the administrator ) has problems playing the songs.Every few seconds the song ( any ) stops and starts again after a short time.This happens with the windows app,...
PlanPremiumCountryTurkeyDeviceGalaxy A7Operating System My Question or IssueWhen I open the Spotify app on my phone and try to view my profile, it just says "something went wrong". I tap the settings symbol and then tap the "view my profile", but eve...
PlanFreeCountryAustriaDeviceNexus 5 & Windows 10Operating SystemAndroid/Windows 10 My Question or IssueI just created a new Spotify account using my Facebook profile, I also created a playlist under that account. When I try to look up my profile or m...
is it possible to get a normal username instead of random numbers and words? i used to have a normal one but every time I make a new acc, they always give no chance for me to get the username I want, instead, they give a random numbers and words.
Spotify spamming me all the times when I log in via web browser.It's me, not another person who try to stole my account, so I am not under danger.But my email inbox is full of "New login to spotify" emails. How can I stop it?
hi,so im losing my mind with getting into Spotify I'm with Mac- logging is ok tried to log in with my user and pass with google pixel 3 xl and it says the user or pass isn't good - so I tried log n without password putting email and it says " there w...