Deleted account still saying email active

[Fabi711]

1. Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

My daughter created a Spotify account when in Spain on holiday so couldn't add to my family plan . She has deleted the account but Spotify saying email still active when trying to create a new one

[Maxim]

Hey @Fabi711,

Thanks for reaching out.

It can take around 14-30 days for an email address to become available again after closing an account 🙂

By the way, it's not even required to close an account in such case, since it's possible to just change the country setting following these steps.

I hope this clears things up!